248 Kingsberry Drive Deep Ratan (732) 233-3442
Somerset, NJ 08873 deep@globalrising.com

Competency: Networks - Management * Engineering * Architecture * Implementation * Maintenance

Qualifications Summary
Fourteen years of hands-on professional network consulting experience in corporate America. Projects in Enterprise (financial) and Service Provider markets. Extensive experience with LAN/WAN/Security components of large Cisco-centric networks. Stellar track record of successfully completed projects within time and budget. Excellent problem solving skills. Strong academic background and CCNA/CCNP certified.

Professional Experience

Mar’08 – current: GWM Network & Security Product Manager, Merrill Lynch, Pennington NJ
Member of Network & Security Integration Group at Global Wealth Management branch of Merrill Lynch. Providing fingerprinting and application forensics for various business units. Establishing budgetary guidelines for network projects. Engaging in project, program and relationship management.

Oct’05 – Dec’07: Member of Network Engineering, ICAP, Jersey City NJ
Member of Network Engineering for the market leader in foreign exchange trading. Completed several independent projects including in-sourcing a large vendor contract. Ongoing responsibilities include working on the access layer – client connectivity, network security and management administration. Some recent accomplishments include:

Designing network solutions for new product offerings. Creating process flows for the Network Engineering team to make it easier to implement projects while tracking them from start to finish. Managing several projects in parallel. Completing over 99% within time and budget.
Managing a large vendor contract to improve network deployment success rate from 60% to 99% within a year. Introducing efficiency in the process to reduce completion time by half.
Working with Sales and Development to write procedures and documentation for Configuration Management, NOC personnel and Field Technicians – deployment, troubleshooting, test and turn up.
Configuring, testing and certifying Cisco 2800-series routers to replace 2600-series routers. Creating configuration templates to standardize the access layer – client routers and switches.
Compiling a large spreadsheet of production WAN circuits, for integration into a database-cum-ticketing system. Built a DNS database using QIP IP Management Software.
Participating in various vendor meetings to evaluate solutions for existing problems. Managing a large overseas vendor to implement network project at client locations.
Working with customers to troubleshoot connectivity issues. Ensuring a 100% completion rate on customer facing projects. Interacting with operations, application and field services staff on a global scale.

June ’03 – Oct ‘05: Project Implementation Manager, AT&T, Piscataway NJ
Concurrently managed several network projects for AT&T’s corporate customers while leading other projects in a team. Some examples of projects include:

Connecting several corporate client locations with VPNs over AT&T’s MPLS network. Planning IP addressing, capacity, redundancy and failover. Configuring Cisco 2600 and 3600 edge routers as well as Cisco 7200 backbone routers.
Integrating a customer’s several offices with VoIP over MPLS. Implementing QoS on routers to address issues of jitter, latency and quality. Took the initiative to revise the project plan for efficiency and to minimize errors in deliverables.
Setting up site-mirroring networks for a client using HSRP and BGP4 for redundancy and load sharing. Mentored junior staff and new hires on procedures, practices and technologies required to complete this project.
Converting a client’s FR network to MPLS, involving 1200+ office locations.
Over 97% projects completed within schedule. Received numerous accolades and letters of commendation from customers for excellent service, several awards from AT&T management.

Oct ’01 – Mar ’03: Founder, Global Rising, NJ.
Started a company aimed at providing competitive products to the retail market. Interfaced with several heads of businesses to drum up sales. Worked from the ground-up to formulate and implement various business processes. Created the network infrastructure in New Jersey as well as in New Delhi. Set up DSL webcam connectivity and enabled secure file transferring capability between Delhi and US offices. Created www.globalrising.com using Macromedia Dreamweaver and raw HTML.

May’01 – Sep’01: Member CMGroup, JPMorgan Chase, NYC.
Member of the Configuration Management Group. Built Cisco 3640 routers with firewall IOS and configuration for point-to-point access to permit clients into the Corporate Chase network. Implemented AAA using Tacacs, IPSEC, Network Address Translation (NAT), extended IP access control lists (ACLs) and debugging of packets to isolate various Layer 2-3-4 issues. Implemented IPSEC in various Cisco routers (7500s, 7200s, 3640s etc) and switches (Catalyst 6509, 5509, 5000 etc), spread across six cities. Defined IPSEC rules across VLANs, configured CET with extended ACLs to create secure tunnels across the MAN networks as well as across the WANs. Migrated Novell/IPX users from Heritage JPMorgan to Heritage Chase networks.

Aug’96 – Mar’01: Senior Network Consultant, RCM Technologies, NJ
Worked on network projects at Merrill Lynch and Lucent Technologies

Aug ’98 – Mar ’01: Lucent Technologies
Involved with the PathStar Core Integration Team. Responsible for integrating a carrier-grade converged networking switch at customer collocations. This involved gathering the CLEC’s requirements and data, building network design, generating configurations, certifying Facility Readiness, turning up the PathStar switch, conducting Test, Turnup and CallThrough testing at customer’s collocation, disaster recovery and finally, Acceptance Testing with the customer. Project managed a team of 14 personnel for seven months.

Aug ’96 – Jul’ 98: Merrill Lynch, NYC
Extensive and thorough experience in troubleshooting and maintaining a very large worldwide network/intranet comprising of over 500 Cisco routers and various networked devices. Worked at Network Headquarters to troubleshoot and operate the company’s global network/intranet. Used Spectrum - a network management tool, to monitor and troubleshoot the network including WAN/LAN links. Setup this tool on Sun SPARC20 machines running Solaris 5.1.1. Worked with the Router Engineering Team to perform troubleshooting tasks. This included configuring TCP/IP, IPX/SPX, Banyan Vines, T1/T3 and HSSI lines, Frame Relay circuits, Ethernet, FDDI, Token Rings etc. Dealt with router configuration issues to provide redundancy and alternate routing, isolate system errors and troubleshoot network problems.

Sept.'94 - July ‘96: Network Consultant, Global Enterprise Services, Inc., New Jersey
Responsible for troubleshooting and maintaining the nationwide network for this Internet Service Provider, JvncNet. Used SUN SPARC stations to monitor, troubleshoot and maintain CISCO/BAY Routers, Ascend Terminal Servers, and various network devices.

Hardware/Software Skills
Network Management: HP OpenView, CiscoWorks2000, Nortel Optivity, Nortel Site Manager,Solarwinds.
Hardware: Cisco routers and switches, PIX/ASA firewalls, SUN and HP workstations, IBM PCs.
Operating Systems: UNIX, WindowsXP/2000/NT.
LAN/WAN: TCP/IP, ATM, xDSL, VoIP, MPLS, Frame Relay, WiFi, FDDI, HSSI, ISDN, T1/T3, E1/E3, OC3, DNS, SNMP, PPP/SLIP, MPLS, VLANs, QoS, HSRP, RIP2, IGRP, EIGRP, BGP4, OSPF, IS-IS
Applications: MS Office 2007, Lotus Notes, Visio Pro, HP Service Desk, MS-Access, TFTP Client, SSH.

Education and Certifications:
Masters in Computer Science: New York Institute of Technology NYC.
Bachelors in Natural Sciences: Punjab University, India.
Cisco Certified Network Associate – CCNA
Cisco Certified Network Professional – CCNP
Cisco Certified Internetwork Professional – CCIE – written only (April 2006)