Mark Iler 425-652-2871(cell) | markiler1024@gmail.com



Objective: Software QA Engineer

Skilled professional throughout, fulfilling Test Lead roles as well as a team player in driving end-to-end testing from design/planning through execution and defect management on diverse systems and applications. Adjusts quickly to changing demands, anticipating customer needs in Agile and Waterfall projects; validating functionality/requirements, specifications in bringing projects in on time and on budget. Collaborate across diverse teams, including development, business, deployment, and offshore groups, for seamless delivery and issue resolution.

Key Strengths & Technical Skills/Knowledge

Testing: Solid SDLC | Functional | Regression, E2E | Ad-Hoc, Front-End UI | Integration | Black Box | Gray Box | Test Design | Automation

Test Script Management | System Requirements | Test Scenarios & Test Set Design | Waterfall & Agile

Platforms: Windows | Linux | Web Browsers | Desktop | Tablet | Smartphone

SQL | DbVisualizer | HP Quality Center (ALM) | Clear Quest | AutoIt3 | MS Office

Quick Test Professional | Bash shell scripting

Professional Overview

QA Engineer | Rose Int. for client Amdocs April 2014 - July 2014

QA Tester and Order Management Support for e-Commerce web site (publication side) for a major Tel-Com corporation. Brought about a commitment to properly test order flows for Mobility products and services. Ensured Requirements were reflected in the display, layout and content across all platform web browsers for desktop, tablet and mobile.



SW Test Engineer | Aditi Technologies for client Zonar Systems November 2013 - February 2014

Acted in a QA Design and Test position on an Agile software team bringing new functionality to a multi browser web based mass transportation application. Crafted a Test Plan in MS Word and on Confluence that is sensitive to bi-weekly sprints during the life-cycle of a three month project. Wrote Test Scripts (Excel) and performed testing in both an adhoc and a scripted manner. Worked closely with the business and development teams. Active participant in daily Scrum Stand Up meetings. Provided feedback for fit and gap product improvement directly into the projects System Requirements.

Senior QA Specialist | AT&T November 2009 – May 2013

Held QA Testing Design role in meetings with business and development groups to prepare scenarios and test sets (scripts) for AT&T Mobility on a internal web-based SAP application. Led Project external reviews. Documented requirements as well as handled test case management and defect management via HP Quality Center (Application Life Cycle Management). Recommended and developed regression test sets for each release cycle. Interfaced with onshore/offshore teams and ensured adherence to internal auditing standards.

Test Designer – Ciber Inc. for client AT&T September 2005 – November 2009

Executed Test Design and Testing in all phases of QA-related projects as well as attended system requirements and high-level design meetings. Prepared high-level scenarios and test sets. Identified root cause of defects and submitted bugs to Quality Center tool. Updated database and wrote queries via SQL. Completed configuration file changes. Submitted data requests during design phase to ensure availability during testing phase. Maintained and distributed test data. Retrieved and evaluated web log files for validation and defect analysis.



QA Specialist / Test Lead | ASIX, Inc. March 1999 - August 2005

Steered 10-20 person team in testing full release cycles, intermediate releases, and hot patches for property assessment and taxation software Development Company. Exceeded as a first-tier code fix and exploratory tester. Coordinated and executed test set reviews. Conducted Black Box functional testing and Grey Box testing using the Informix C++ Dev Mode functionality and database testing using InformixSQL. Performed Simple and Complex Queries using SQL for testing validation. Performed testing over multiple environments. Tightened QA process to align testing participants and direct reports by defining Break Points and Milestones missing in the testing process.

Software Test Engineer II | Volt for client Microsoft September 1997 – February 1999

Completed build verification and automated testing for USB and 1394 video streaming devices on PC- and RISC-based computer architectures in the WDM component for Windows 98 and Windows NT 2000; evaluated and reported issues. Set up, configured, and utilized kernel and user mode debuggers. Installed and configured new hardware. Supported developers in identifying bugs as well as tested bug fixes and closed tickets.

Software Test Engineer | Packard Bell/NEC July 1997 – September 1997

Tested proprietary shell and assessed interoperability of software prior to roll-out into PC product division. Validated benchmarks and conducted interoperability testing of prototype hardware (CD-ROMs, sound cards).

Networking Support Professional

Kelly Services | THOR | The Expedition Group August 1996 - July 1997

Installed, configured, and administered LAN-based networks in Microsoft and UNIX environments for MS solution provider. Built, tested, and repaired new and existing PC-based systems. Transferred 50+ workstation environments, enabling zero impact to network connectivity as well as building, testing, and installing the new structure’s network cabling. Assisted in cabling, physical moving, and software configuration of a 100+ seat peer-to-peer network.

QA Engineer – Rapid Deployment | LITTON Data System July 1994 -December 1995

Balanced daily manual and automation design and testing for Meteorological component of battle-ready command and control field equipment; attained approval from customer for contractual obligations. Performed functional application and hardware testing for a variety of technologies, such as communications systems and command/control equipment. Performed User Acceptance Testing for on-site Department of Defense client.

Education:

Bachelor of Science in Electrical Engineering | California State University
Associate of Arts | Los Angeles Trade Technical College
MCP (Microsoft) – Expired (Federally Funded program - February 1996 - July 1996)
Security Clearance – DOD Secret – Expired