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Setupathi Praveen, Senior analyst
MOL information Processing Service Pvt Ltd

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Availability Date:   (NO RECRUITERS PLEASE)
Telephone Numbers: +917661007881

Current Address:
    Maximus towers 2A
    Mindspace, Madapur
    Hyderabad City   Telangana   India 500031

E-Mail Address: praveen.s0013@gmail.com

Additional Contract Information:

Actively seeking a position as a

– Risk Investigator –

 

Accomplished and focused professional with demonstrated experience in chargeback and dispute process for fraud and service transactions. Recognized for professionalism, positive mental attitude, commitment to excellence and demonstrated. Ability to communicate and working with senior management, associates and customers.

Work Experience

–––––– Roles & Responsibilities ––––––

 

  • All transaction disputes are resolved as per the guidelines. We will keep you updated on the status of this dispute as well as any further requirements.
  • Identifying fraudulent transactions and initiate 1st chargeback for the transaction(s) and communicating to cardholder by sending email or letter.
  • Card & POS Operation transactions / activities and reconciliation processes effectively to ensure proper settlements.
  • Ensure all Representments are tracked and necessary action taken on continuing the dispute.
  • Check if for any of the transactions, a pro-active chargeback can be raised. 
  • Responsible for monitoring various fraud detection queues and reports.
  • Analyzes and conducts investigations of potentially fraudulent activity, to ensure minimal loss to the organization.
  • If there are any charges occur because of fraud transaction, like late payment fee, over limit fee, interest, non sterling fee applies to card holder due to merchant fraud transactions we refund such amounts.
  • Ensure all Representment are tracked and necessary was action taken on continuing the dispute.
  • Perform duties and assignments within established timeframe and ensuring follow-up and competence.
  • Maintain daily MIS for incoming & outgoing retrieval & chargeback.
  • Reconciliation of chargeback amounts and preparing a quick book for tracking the funds.
  • Identifying fraudulent transactions and initiate 1st chargeback for the transaction(s) and communicating to cardholder by sending email or letter.
  • Blocking the merchants by MasterCard or VISA. Blocking merchants to avoid continue payment authority
  • Analyzes and reviews trends and customer account activity to detect potential fraud situations.
  • Initiating chargeback for negative balance in account.
  • We charge back fraud amount to card holder as temporary for 45 days
  • Analyzing and evaluating the documents received from the merchants according to the guidelines.
  • Investigating fraud pattern transactions and fund movement on accounts.
  • Interact with the Settlement team (accounting team) for tracking the Disputes financially.

–––––– PROFESSIONAL EXPERIENCE ––––––

 

  • Working as SR. PROCESS ANALYST (SME) in MOL Information processing Pvt. Ltd from 26th April 2017 till Present.
  • Worked as PROCESS ANALYST in Wavecrest Payment Technologies Pvt. Ltd from 29th May 2017 to 21st March 2018.
  • Worked as SR. PROCESS EXECUTIVE in INFOSYS BPO Pvt. Ltd from 6th June 2014 to 15th Dec 2015.
  • Worked as PROCESS EXECUTIVE in WinData Solutions Pvt. Ltd from 1st Nov 2011 to 31st Oct 2013.

 

I hereby declare that the above-mentioned details are true to the best of my knowledge and belief. If you provide me an opportunity, I will discharge my duties and responsibilities to the best satisfaction of my superiors.

 

Thank You.

Phone: 7661007881

Email: praveen.s0013@gmail.com

Skype: praveen.s0013


checkbox Willing to work over the internet
checkbox Willing to Relocate
checkbox Work Offsite ONLY
Citizenship: USA

Years of experience: 6
List of Skill sets: (premium service)


Acceptable Contract arrangements:
checkbox I do use contract agents/recruiters.
checkbox I am an Independent Corporation.
checkbox I am a Limited Liability Company (LLC).
checkbox I use an Umbrella company as employer of record.
checkbox I am an Independent Sole Proprietor (1099).
checkbox I can be an Employee of an Agent (W2).
checkbox I can be convertible to Employee of Client.
checkbox I am also looking for part-time work.
checkbox I will also bid fixed price work.


Scguild logo Member number: 13500,   since: 01/17/2021
Last Updated: 01/17/2021   Last Login: 01/17/2021
Current Membership Status: Listed
Premium Membership expires: 01/17/2021 (EXPIRED)
Listing will be deleted: 01/17/2023 (2 yrs after last update)
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