CURRICULUM VITAE

 

 

JOHN SUZUKI

168 Chandon

Laguna Niguel, CA 92677

(949) 363-1229 (Voice Office)

(949) 610-0012 (24 hr. Messages)

(586) 283-6309 (Fax)

Email: johnsuzuki@jksassociates.com

URL: http://www.jksassociates.com

 

SUMMARY

 

Twenty four years of successful industrial experience in software development, software project management, software process improvement, software testing, software auditing, software project assessments, software quality assurance, medical manufacturing processes, medical computer software, systems engineering, medical device product development and diagnostics research and development; seven years of broad experience in academic laboratories in medical cardiovascular physiology, biochemistry, and organic chemistry. Unique combination of both practical and theoretical experience with good organizational and problem solving skills. Broad knowledge of product development strategies, manufacturing, team-based development and total quality management principles. Expertise in applying group facilitation techniques, people skills and systemic family therapy techniques to organizations and teams.

 

PROFESSIONAL EXPERIENCE

 

October 2007-Current

Software Consultant

 

Software Auditing, Verification and Validation

 

Software Project Management, Software Process

 

Improvement, Software Team Building,

 

Software Retrospectives, Software Assessments.

 

Various medical, pharmaceutical, industrial,

 

and computer manufacturers in the Southern

 

California area and across the United States.

 

Provides expert level consulting in various software life cycle activities including ISO 9000-3/TickIT certification, ISO 12207, ISO 14971, CMM-Based Appraisal Evaluation (SCE’s), software process improvement, software project assessments, software project management, requirements analysis, verification and validation, testing, safety and hazard analysis, software metrics, software quality assurance, software traceability analysis, software process improvement using the SEI CMM. Provides expert consulting in the FDA’s Pharmaceutical cGMP’s, QSR/GMP’s, the FDA’s 21 CFR Part 11 (electronic records). Provides consulting and coaching in people skills and team facilitation skills, including software team building, software retrospectives, communication models, conflict resolution, change models, Myers Briggs Type Indicator (MBTI) assessments, and experientially-based team training exercises.

 

 

July 2007-November 2007

GMP and Validation Consultant

 

ComplianceOnline

 

Redwood City, CA

 

Provided online, on-demand and web-based FDA compliance and regulatory presentations and training to paying members and member organizations that subscribe to the various services that the company provides to the industry. Developed training materials for an introductory GMP training class for the dietary supplement industry. In addition to the web training I also provided individual consulting on specific topics of interest (FDA compliance, specific aspects of the cGMPs) to individuals who had specific questions about the training and web conferences that they participated in. As an additional service I also developed various tools, papers and electronic files, training aids and webinar reference materials that were available for sale or download within the online store for the website. Presentations included a webinar on CFR Part 111, the new Dietary Supplement Current Good Manufacturing Practices (cGMPs).

 

 

December 2005-November 2006

Software and GMP Consultant

 

RSI ID, Inc.

 

Chula Vista, CA

 

Cordis Division

 

Johnson & Johnson

 

Miami, Florida

 

Provided FDA compliance and regulatory software consulting on software development activities that are being used to develop software to control a cardiovascular stent automated packaging system. Activities involved working with and assisting various subcontractors and a software development organization with the system development life cycle and assessing current software development practices against Johnson & Johnson Corporate Validation practices. The scope of the work included 21 CFR Part 11 evaluation, creation of software and system requirements, and participating in various technical reviews and prototype evaluation.

 

 

October 2006-December 2006

Software and GMP Consultant

 

Software Verification and Validation

 

Intralase Corporation

 

Irvine, California

 

Responsible for assisting in validation activities for a new 510k submission for laser control software. Activities included reviewing software and system requirements, development of system level test cases, development of and testing of new hardware test fixtures, and execution of system level integrated testing on a new laser system.

 

 

August 2005-June 2007

Software and GMP Consultant

 

AS-Software, Inc.

 

R&D Department

 

Englewood, New Jersey

 

Provided compliance and regulatory software consulting on internal QSR and software development activities that are being used to develop software used for an obstetrics and gynecology ultrasound patient information management system. Activities involved working with a consultant and the Software Development organization and assessing current software development practices. Created a Work Plan to bring the organization into FDA CFR 820 compliance and to meet documentation requirements for premarket approval (510k) for their device software. Created various software development plans/templates for software development in order to meet FDA design controls, premarket approval submissions and regulatory inspections. The scope of the work also included 21 CFR Part 11, HIPPA, HL7, and DICOM compliance.

 

The second phase involved developing documentation and SOPs to meet the requirements for implementing a Quality System within the organization. Consulting involved developing SOPs (internal auditing, management review, CAPA, MDR reporting, complaints, servicing), creating a Quality Plan and Quality Manual, provide overview training for FDA Inspections, reviewing and providing guidance on other QSR related documentation.

 

 

July 2005-June 2006

Software and GMP Consultant

 

NeuroComp Systems, Inc.

 

R&D Department

 

Irvine, California

 

Provided compliance and regulatory software consulting on internal QSR and software development activities that are being used to develop software used to measure cognitive function loss from neurological degenerative diseases such as Alzheimer’s disease. Activities involved meeting with Software Engineering Departments and assessing current software development practices. Created a ISO 14971 compliant Risk Management Document Template, and various software development templates for software development in order to meet FDA design controls, premarket approval submissions and regulatory inspections. The scope of the work included consulting on the HIPPA Privacy Rule and the HIPPA Security Rule, as well as regulatory compliance with Clinical Trials using computerized systems and applications.

 

 

January 2004-October 2004

Software and GMP Consultant

 

Software Verification and Validation

 

Intralase Corporation

 

Irvine, California

 

Responsible for validation activities for a second generation Class II ophthalmic medical laser to insure it meets the current FDA's Good Manufacturing Practices (cGMP's) and Quality System Regulations (QSRs). Responsibilities and work included:

 

·         Co-wrote and reviewed the current Software Development Plan, Software Configuration Management Plan, and the Software Verification and Validation Plan for the software project.

·         Co-wrote, developed, reviewed, and coordinated the Software Requirements documents.

·         Co-wrote, developed, reviewed and coordinated the Software Architecture document.

·         Co-wrote, developed, reviewed and coordinated part of the Software Detailed Design documentation.

·         Developed code inspection process for safety critical source code modules. Led, participated in and trained development staff in formal code inspections (Ebenau and Strauss method).

·         Developed and co-wrote the Software Traceability Matrix for the entire software system.

·         Developed and wrote the all Software Testing Plans (Unit, Integration, System) for the project.

·         Developed and wrote all Software Test Cases for systems testing on the project.

·         Coordinated all verification activities with the Manager of Software Engineering and coordinated all validation activities with the Laser Physics, Electrical, Mechanical, Manufacturing, and Quality Systems staff.

·         Performed state-of-the-art software systems testing on the hardware system and documented all test results. Developed and implemented corrective action process for software changes and software defects.

·         Reviewed all software changes and software bug reports for systems testing.

·         Developed and wrote the Software Testing Summaries, Software Problem Report Summaries, Release and Version Summaries and Software Certification for the system software.

·         Acted as the Technical Software Consultant for Intralase for the entire project with regards to defining FDA compliant standards and internal processes during development and maintenance.

 

 

September 2003-December 2003

Software Consultant

 

Endocare

 

Regulatory Affairs Department

 

Irvine, California

 

Provided compliance and regulatory software consulting on internal QSR and software development activities that are being used to develop control software for a next generation cyrotherapy medical device. Activities involved meeting with Quality, Regulatory Affairs and Software Engineering Departments and assessing current software development practices. Created SOPs, templates, forms and checklists for software development in order to meet FDA design controls, regulatory inspections, and risk management activities.

 

 

March 2003-September 2003

Software and GMP Consultant

 

NeuroComp Systems, Inc.

 

R&D Department

 

Irvine, California

 

Provided compliance and regulatory software consulting on internal QSR and software development activities that are being used to develop software used to measure cognitive function loss from neurological degenerative diseases such as Alzheimer’s disease. Activities involved meeting with Software Engineering Departments and assessing current software development practices. Created a Quality System Manual and software development template for software development in order to meet FDA design controls and regulatory inspections.

 

 

June 2003-December 2003

Quality Management/Validation Consultant

 

Pfizer Global Research and Development (PGRD)

 

Enterprise Informatics (Ei)

 

Quality Management Department

 

La Jolla, California

 

 

Provided full technical and regulatory validation support, technical leadership and process consulting for the entire Research Informatics organization (R&D) and for three business lines, which includes Pharmaceutical Sciences, Pharmokinetics/Dynamics/Metabolism, and Safety Science.

 

Provided internal consulting (software engineering, quality management, GMPs, and regulatory compliance consulting) on several Ri Informatics projects, including Watson LIMS (Laboratory Information Management Systems), Xybion Pathology Toxicology System, Information Management System (IMS), Citrix implementation of LabWare LIMS, Contracts Application Program, Server Consolidation Project, Computerized Vendor Audits, and Part 11 Remediation Projects. Co-developed and led GMP training for computerized applications/systems for 33 Informatics associates. Helped co-develop GLP training for computerized applications/systems for approximately 30 Informatics associates. Facilitated four Project Retrospectives for the various Informatics project teams.

 

Facilitated a Change Management session for DSi organization during Informatics reorganization. Interviewed candidates for business line scientific and computer positions using performance-based behavioral interviewing techniques. Worked closely with QM colleagues at 4 other sites (Sandwich, Groton, Ann Arbor, St. Louis) and Regulatory Quality Assurance (RQA) in La Jolla.

 

 

November 2002-January 2003

Software Validation Consultant

 

North American Scientific, Inc.

 

Chatsworth, California

 

Automation GT, Inc.

 

Poway, California

 

Responsible for coordinating the software development life cycle and validation activities for a new manufacturing PLC-based computer controlled radionuclide bead sorting system to insure it meets the current FDA's Good Manufacturing Practices (cGMP's) and Quality System Regulations (QSRs).

 

·         Wrote, developed, planned and scheduled software quality assurance activities.

·         Wrote and developed the current Software Verification and Validation Plan.

·         Wrote, reviewed, updated and baselined the Software Requirements document.

·         Wrote, reviewed, updated and baselined the Software Detailed Design document.

·         Reviewed and baselined the Software Code document.

·         Developed, documented, and reviewed the System and Software Safety and Hazard Analysis including software fault tree analysis and failure mode and effects analysis (FMEA).

·         Developed, documented, and reviewed the Software Traceability of the system against the Software Requirements.

·         Developed and wrote the Software System and Acceptance Testing Plans and performed state-of-the-art software testing on the system. Developed and implemented corrective action process for software.

·         Performed physical configuration auditing of the software deliverables and software system.

·         Acted as the Technical Software Consultant for North American Scientific, Inc. and Automation GT, Inc. for this project.

 

 

July 2001-June 2003

Quality Management/Validation Consultant

 

Pfizer Global Research and Development (PGRD)

 

Development Science Informatics (DSi)

 

Research Informatics (Ri)

 

Quality Management Department

 

La Jolla, California

 

Provided full technical and regulatory validation support, technical leadership and process consulting for the entire Development Sciences organization (R&D) and for three business lines, which includes Pharmaceutical Sciences, Pharmokinetics/Dynamics/Metabolism, and Drug Safety Evaluation. Participated in a site wide PGRD 21 CFR Part 11 Assessment. Over 220 systems were reviewed, documented and assessed. The assessed projects included spreadsheets, analytical laboratory systems, IT systems and global Informatics systems. Involved in site wide remediation of these informatics systems.

 

Provided internal consulting (software engineering, quality management, GMPs, and regulatory compliance consulting) on several DSi/Ri Informatics projects, including LabWare LIMS (Laboratory Information Management Systems), Chromatography Data System (Waters Millennium 4.0), SSI Cyberlab 2.1 data archive, Blue Mountain Calibration Manager, Batch Record Systems, Clinical Material Tracking system, Import/Export application, Peoplesoft Material Management ERP application, Business/Financial Records systems, Investigational Sciences Database, Global Scientific Warehouse, SOP documentation system, and a Training Management (Click2Learn) system.

 

Assisted in building, organizing and staffing the DSi and Quality Management organization within Informatics. Served as acting QM manager responsible for 1 employee, 3 contractors and 1 consultant. Activities included providing GxP training, writing departmental and Quality Management SOPs, GMP SOPs, validation plans, validation protocols, and validation summary reports. Participated on the Leadership team for the department providing testing, project management, strategic planning, and quality consulting. Participated on number of global organizations including World Wide Quality Management Team, Global Vendor Audit Team, and the Global Part 11 Team. Acted as Line Head for the Quality Management group. Mentored Quality Management colleagues.

 

 

July 2001-July 2001

Consultant

 

21 CFR Part 11 Training

 

Compass Limited Corporation

 

Dallas, Texas

 

Responsible for providing training and consulting on 21 CFR Part11 for an IT consulting organization. Training and information was used to secure consulting contracts on future application development projects.

 

 

February 2000 - December 2003

Software and GMP Consultant

 

Software Verification and Validation

 

Intralase Corporation

 

Irvine, California

 

Responsible for coordinating the software development life cycle and validation activities for a new Class II ophthalmic medical laser to insure it meets the current FDA's Good Manufacturing Practices (cGMP's) and Quality System Regulations (QSRs). Company passed a FDA and California State Health Department facility inspection and design control audit based on supplied deliverables, and the activities and processes utilized as part of my consulting. As a result, the Company received a certificate to sell its medical device in the State of California. Responsibilities and work included:

 

·         Estimated, developed, planned and scheduled software development and validation activities using parametric cost and estimating software programs (Estimate, COCOMO II and Microsoft Project 98).

·         Co-wrote and reviewed the current Software Development Plan, Software Configuration Management Plan, and the Software Verification and Validation Plan for the software project.

·         Co-wrote, developed, reviewed, and coordinated the Software Requirements documents.

·         Co-wrote, developed, reviewed and coordinated the Software Architecture document.

·         Co-wrote, developed, reviewed and coordinated part of the Software Detailed Design documentation.

·         Developed code inspection process for safety critical source code modules. Led, participated in and trained development staff in formal code inspections (Ebenau and Strauss method).

·         Developed, analyzed, revised and documented the Software Safety and Hazard Analysis including fault tree analysis and failure mode and effects analysis (FMEA) utilizing ISO 14971 (Medical Device Risk Management Standard).

·         Developed and wrote the Software Traceability Matrix for the entire software system.

·         Developed and wrote the all Software Testing Plans (Unit, Integration, System) for the project.

·         Developed and wrote all Software Test Cases for all levels of testing on the project.

·         Coordinated all verification activities with the Manager of Software Engineering and coordinated all validation activities with the Laser Physics, Electrical, Mechanical, Manufacturing, and Quality Systems staff.

·         Performed state-of-the-art software testing on the GUI interface and hardware system and documented all test results. Developed and implemented corrective action process for software changes and software defects.

·         Reviewed all software changes and software bug reports.

·         Created and developed software metrics for the entire project.

·         Developed and wrote the Software Testing Summaries, Software Problem Report Summaries, Release and Version Summaries and Software Certification for the system software.

·         Performed and documented both physical and functional configuration audits on the software system and development process before release.

·         Acted as the Technical Software Consultant for Intralase for the entire project with regards to defining FDA compliant standards and internal processes during development and maintenance.

·         Developed and carried out a Project Post Mortem and Project Retrospective after the completion of the project.

 

 

May 2000-October 2000

Software and GMP Consultant

 

LifetecNet.Com

 

Westboro, Massachusetts

 

Provided software project consulting to insure that the new business-to-business (B2B) electronic commerce Web site would meet Food and Drug Administration (FDA) Pharmaceutical and Medical Device Current Good Manufacturing Practices (cGMP’s). Responsibilities included creating a project software development plan, project software configuration management plan, and project software quality assurance (validation) plan for the Web site and integrated third party applications. Also, provided a standard operating procedure (SOP) for a specific regulatory procedure. Provided feedback and expert opinion on architecture, design, design control, coding, testing, traceability and version control practices and documents for the project. All project consulting was provided virtually.

 

 

March 2000-April 2000

Software Consultant

 

Warner Bros.

 

New International Television Division

 

Management Information Services

 

Burbank, California

 

Provided a project assessment of the first phase of a 4-tier Client Server, Java-based, worldwide Intranet application for the New International Television Division. The project assessment covered the development and quality assurance organizations and culminated in a 28 page assessment report with an implementation plan for suggested project improvements. Activities included interviewing project management, developers and support staff for the project and reviewing project processes and documentation. The assessment also included an evaluation of the human aspects of development and recommendations for improving speed for delivery.

 

 

December 1998-June 2000

Software Consultant/SQA Engineer

 

Xerox Corporation

 

Printing Systems Group (PSG) / Production

 

Controller Development Team (PCDT)

 

El Segundo, California

 

Responsible for assisting in the setting up of a SEI CMM-compliant Software Quality Assurance Department across the organization and across multiple development sites. Participated in several SEI CMM Evaluations and a SEI CMM CBA-IPI assessment leading to Level 2 certification and completion of 50% of the Level 3 activities. Helped develop and review the SQA processes and artifacts to support both project and organizational CMM and SEPG processes. Provided coaching and assessment training to 8 members of SQA group and 40 plus members of the development group. Provided SQA audit support of work products, software processes, and management processes for 4 software projects encompassing up to 3 million lines of code. Other responsibilities included developing assurance plans, metrics, estimation processes for the SQA organization. Provided software process improvement consulting at the project level as well as general CMM consulting since I have been trained as a lead SCE assessor.

 

 

October 1999-December 1999

Consultant

 

Operations Department

 

Alcon Surgical, Inc.

 

Irvine, California

 

Provided validation consulting for a medical ophthalmic ultrasound measuring device. Responsibilities include writing plans, procedures, and validations; and performing reviews and statistical tests to support the FDA Current GMP’s, internal regulatory compliance, 510k compliance for ultrasonic devices, verification and validation testing, and software documentation.

 

 

April 1998-October 1998

Software Consultant/Software Lead Tester

 

SAP Validation and Software Testing

 

IBM Global Services and Kubota Tractor

 

Corporation

 

Torrance, California

 

Responsible for test planning, test schedule development, test progress reporting, unit and integration testing of an add-on module for SAP R/3 for a US subsidiary of Japanese Corporation. Team leader for the bolt-on module group, which included two contractors and one IBM employee. Bolt-on software application interacted with SAP MM, FI and SD Modules within the AS/400 environment.

 

Also responsible for assisting in the set-up of a configuration management system (Implementer by Silvon) for a commercial banking package, Silverlake. Technically responsible for testing various aspects of the transaction-based banking and loan package which will interface with the SAP system. Testing included Year 2000 assessment and testing. Organized, coordinated and set up the transaction based batch process as well as the banking testing environment on an AS/400 for the entire quality assurance group. Also responsible for assisting in the managing of up to 25 testers, which included both IBM employees and independent contractors. Responsibilities included managing testers and team test leads, resolving technical conflicts, interfacing with developers and super users, generating a software post mortem of the project, and testing/resource planning.

 

 

December 1996-April 1998

Consultant

 

Software Verification and Validation

 

Ismecam, Inc.

 

Carlsbad, California

 

Responsible for managing and coordinating the software quality assurance activities with Integ, Inc. of St. Paul, MN for an automated medical assembly machine to insure it meets the Federal regulatory standards.

 

·         Wrote, developed, planned and scheduled software quality assurance activities.

·         Wrote and developed the current Software Verification and Validation Plan.

·         Reviewed, updated and baselined the Software Requirements documents.

·         Reviewed, updated and baselined the Software Detailed Design documents.

·         Reviewed and baseline the Software Code documents.

·         Developed, documented, and reviewed the Software Safety and Hazard Analysis including software fault tree analysis and failure mode and effects analysis (FMEA).

·         Developed, documented, and reviewed the Software Traceability of the system against the Software Requirements.

·         Developed and wrote the Software Testing Plans (Unit, Integration, and System) and performed state-of-the-art software testing on the system. Included Year 2000 assessment, planning, testing and compliance. Developed and implemented corrective action process for software.

·         Created and developed software metrics for the validation and testing.

·         Performed physical configuration auditing of the software deliverables and software system.

·         Acted as the Technical Software Consultant for Ismecam, Inc. and Integ, Inc. for this project.

 

 

Sept 1997-Nov 1997

GLP/GMP Computer Consultant

 

Consolidated Laboratory Services

 

Van Nuys, CA

 

Provided consulting in the Good Laboratory Practices (GLPs) and Good Manufacturing Practices GMP’s (drugs and biologics) for various drug testing instrumentation and a LIMS systems for a reference laboratory in order to meet FDA GXP guidelines for computerized systems as a pre-inspection assessment. Responsibilities included creating a computerized instrumentation audit plan, various sample templates (including IQ, OQ, and PQ documents), an audit checklist, and a final audit report with recommendations for compliance for the various analytical systems.  Responsibilities also included reviewing other computerized systems such as a third party database, and reviewing current plans, procedures, SOP’s and validations; to support the FDA Current