RAYMOND W.
JOHNSTON, Jr.
Profile: Successful project leader with extensive expertise in managing the software
development process from requirements analysis through product deployment,
specializing in quality assurance processes and procedures. Versatile
self-starter with careful attention to detail that has experience in the
defense, commercial and non-profit sectors. Skilled in working with and shaping
corporate best practices to achieve project and corporate goals.
Valued Traits:
· Proven ability to successfully motivate and manage multi-functional teams in diverse environments
· Extensive experience in establishing and maintaining SQA plans and processes for organizations
·
Experience with both manual and automated
Mercury testing tools (
· Adept in configuration management and baseline control
· Extensive work with the Rational Unified Process (RUP), Software Engineering Institutes’ Capability Maturity Model (SEI CMM), Total Quality Management (TQM) and other process improvement initiatives
· Excellent requirements analysis/tracking and documenting skills
Professional
Experience:
Feb. 2007 –
Present Comcast
Consultant
Performance Testing
Lead
·
Developed Test Strategy and Test Plan documents
for numerous performance testing projects
·
Created project plans for testing efforts
·
Performed load, stress, surge, endurance,and failover
testing on numerous projects utilizing HP LoadRunner
·
Worked with project teams to analyze results and
perform system tuning
·
Responsible for establishing the performance
testing environment
·
Helped deploy and configure
·
Trained and mentored numerous employees and
consultants on the performance testing process and the tool
HP
·
Instrumental in rolling out
·
Worked on the migration and roll out of
· Customized the tool for numerous projects. This included helping to define and add fields, updating the workflow using the script editor.
· Trained the staff on the use of the tool
· Aided staff in the use of the tool for User Acceptance Testing (UAT)
·
Exported Test Cases in Excel format into
· Generated reports to track coverage, test execution, and defect status for management
Senior Quality
Analyst
· Wrote Test strategies, Test plans, and End of Phase Test Summaries
· Mentored the staff on the use and content of these documents
· Created and maintained project plans for several projects
· Wrote numerous training documents used for knowledge transfer
Business Mediation
Service Layer Project
· Learned the HP ServiceTest tool for SOA functional testing a new Service Layer that interfaced with numerous front-end applications and the back-end billing systems
· Implemented and executed test cases in an Agile-like environment
· Helped in the reporting of the results
· Implemented and chaired the daily Configuration Control Boards (CCB’s) for defect management.
InStranet Contact
Centers In-Line
· Gathered information from various resources to create the Test Strategy for performance testing a Knowledge-based system used by customer support personnel
· Identified the type of performance testing needed, based on limited requirements
· Quickly set up a test environment, developed test cases, and executed load, stress, and endurance test
· Provided daily status to the management team, which resulted in a ship decision based on tangible acceptance criteria
· Helped to organize, coordinate and present the QA organizations performance testing approach to the CIO
Comcast Integrated
Financial Application
· Coordinated the performance testing efforts for the two tier Oracle forms application with numerous parties
· Created the Test Strategy for performance testing effort
· Overesaw the development of the test cases in Vugen using the Oracle NCA and Web protocols
· Created the test scenarios using the HP/Mecury Load Controller, executed test scenarios and performed the data analysis using the HP/Mercury Analysis tool
· Communicated the progress of the testing effort to the management team
Oct. 2006 – Feb.
2007 Taylor Geoservices, Inc.
Consultant
·
Helped define the requirements, the database schema,
and the network architecture for a GIS storm water management system for the
State of
· Contributed in the initial proposal to the PA Department of Environmental Protection.
· Developed a prototype of the system for the next phase of the project.
Web page Development
· Developed web pages and provided technical assistance to various small organizations.
Jan. 2005 – Aug.
2006 Vertex, Inc.
Test Project
Manager (Mar. 2006 – Aug. 2006)
O
Series Project
Reported
to the Director of Software Test Engineering and managed the testing and
release efforts for the company’s
· Helped to set the scope for deliverables, the products’ acceptance criteria, and insured that adequate testing was performed prior to system release
· Introduced more extensive platform testing by automating the manual Mercury Quicktest Pro test sets
· Provided better reporting and metrics to stakeholders by using the Mercury Quality Center Dashboard
· Oversaw the successful delivery of a major system release while coordinating several on-time legacy product releases. The on-time delivery resulted in an additional 300K in revenue.
· Coordinated the efforts of the ten member testing team while acting as the liaison between the Architecture, Development, Customer Relations, Data Management, and Business Analyst teams.
· Coordinated development of test strategies and helped develop test plans.
· Negotiated with resource managers for testing personnel.
· Liaison to the Program Management team, which was responsible for reporting on portfolio and segment status to the Corporate Leadership Team.
Test
Designer/Test Project Manager (Sept. 2005 – Mar. 2006)
eFile
Project
Efile was Vertex’s’ first web-based electronic filing solution for IRS corporate filings.
· Worked closely with the business analyst on the requirements analysis and to insure that testable requirements were being created.
· Designed and developed test strategies, test cases and test plans for the eFile transmission portal to verify and validate stakeholder and customer requirements.
· Managed testing schedule and was the testing organizations liaison to the Development, Business Analyst, Program Management, and other organizations to coordinate efforts and facilitate cross-functional communication.
· Utilized SCRUM Project Management techniques to increase issue awareness and have quicker problem resolutions.
· Implemented weekly Change Control Board (CCB) meetings to assess severity and prioritize fixes.
· Instrumental in getting the EFile web portal hosted by a 3rd party provider and helped to establish the necessary environments for the development, quality assurance, and integration teams.
· Authored the procedures for the operation in these environments that were SAS-70 compliant.
Senior
Quality Analyst (June 2005 – Sept. 2005)
Process Improvement Initiative
· Served as a lead member on a team chartered to establish a sound infrastructure for the testing and verification (T&V) organization. The over-arching task involved tailoring and implementing the Rational Unified Process (RUP) for the organization.
· Primary responsibility was to help establish configuration management processes and procedures. This involved evaluating various technologies, writing technical recommendations, implementing tool sets, and documenting and training end-users.
· Worked peripherally in helping to define the organizational structure, and on the metrics and reporting to be presented to the T&V stakeholders.
· Researched, evaluated and authored technical recommendations to make the testing process more efficient and cost effective
- Spearheaded the effort to implement virtualization for the testing organization and made recommendations to the IT organization for its use. These efforts drastically cut cost by reducing hardware necessary for the engineering staff as well as providing significant power savings.
- Wrote procedures on the usage of the virtualization software, installed it, and trained the testing engineers on its use.
· Worked on the re-engineering effort of the testing organization
- Helped to implement the RUP methodology for the testing organization
- Presented new methodology to the company at the technology guild with other members of the Software Test Engineering Management team
Quality
Analyst (Jan. 2005 – June 2005)
Test Environment Management
· Analyzed the problems that resulted in lag time during the testing phase, evaluated tools to improve efficiencies, and implemented a solution on multiple product lines that significantly shortened, by days to weeks, the testing effort for the software quality analyst.
1998 – 2004 Mosaic System
Solutions, Inc.
President
Schools
Interoperability Framework (SIF) Initiative (2003 – 2004)
SIF allows disparate K-12 educational software to communicate via a common server. Developed consulting services to introduce the Schools Interoperability Framework (SIF) initiative to K-12 schools to improve efficiency and reduce the redundant data produced from the wide variety of K-12 software applications on the market.
· Created a comprehensive Project Management Plan
· Researched K-12 software applications,
· Learned the SIF protocol
· Contacted and presented to school districts to determine and evaluate the district’s needs
1992 – 2002 Police
Foundation
Consultant
Risk Analysis and Management II (RAMS II) Project (1997 – 2002)
· Successfully redesigned, implemented and deployed the RAMS II, which is a patented Decision Support System that includes an Early Warning System and Data Mining facility for Law Enforcement agencies.
· Worked with subject matter experts to formalize requirements used to implement the RAMS II.
· Spearheaded the technical task to get the system patented.
· Expanded the use of RAMS II from two to ten cities under my direction.
· Authored numerous documents on system design, the engineering process and Quality Assurance.
· Evaluated new technologies to best meet end clients’ and Police Foundations’ needs. This system helped, save communities millions of dollars in lawsuits due to officer misconduct.
Risk Analysis and Management (RAMS) Project (1992 – 1995)
· Designed and developed the statistical component for the initial RAMS system and was responsible for creating the deployment tools.
1999 – 2001 American Psychological
Association
Consultant
·
Reviewed and refined customers’
requirements for a customized patient/therapist database contact management
system.
·
Recommended the use of
a commercial product that could be tailored to their needs. This decision saved
thousands of dollars in development cost as well as substantial recurring
consulting cost.
1997 – 1999 DIVA Systems,
Inc.
Consultant
Network Management System (NMS)
The NMS provided a solution for the DIVA Video-on-demand (VOD) server to be remotely controlled saving the cable operators the significant cost of deploying technicians to headends to trouble shoot and correct problems.
·
Actively
worked with the Systems Engineering group to define requirements and write the
Requirements Specification used to build the system.
·
Architected
a system that would incorporate SNMP to remotely monitor and control the VOD
server.
·
Authored
the functional specification for this system as well as numerous white papers
for implementing the SNMP protocol in a VOD environment and pertaining to
Web-based management.
·
Created project schedule to track the progress of the NMS GUI and coordinated it with the other
subsystems being developed.
·
Managed
requirements creep and zero float task throughout the project.
1995 – 1997 General Instrument, Inc.
Senior Staff Engineer
Headend Controller
·
Saved corporation significant cost by bringing development of remote
control system in house after a one-year overrun by a 3rd party
vendor.
·
Established a Software Control Board to track
software trouble reports.
·
Provided training to users, lead the activities
of the technical publications group, as well as the engineers assigned to the
maintenance phase of the project.
·
Established the escalation procedures for field
problems with the
·
Designed and implemented system test plan and
procedures for testing the application.
1985 – 1995 Lockheed Martin
Corporation
Senior Engineer
International Space Station Alpha (1993 – 1995)
·
Developed
firmware to test the onboard communications systems for one of the three major
subsystems.
·
Lead the efforts for
the successful and early completion of the acceptance test of all three
subsystems. This resulted in an award fee of $50K from the Prime contractor.
·
Selected to be on
the corporate process improvement team chartered with enhancing the software
development process for the organization.
·
In two years, we
were able to take the Software engineering business unit from an SEI level 1 to
level 3.
Trident Submarine Integrated Radio Room (1985 – 1993)
·
Developed corrections
to software and implemented new features to the system.
·
Promoted to lead
engineer within two years and was responsible for the timely implementation of
new enhancements as well as co-coordinating the work for up to 10 engineers.
·
Served on the Software
Configuration Control Board, which worked with the customer, and Quality
Assurance to insure timely and accurate solutions were provided.
·
During my tenure at
Lockheed was consistently rated as one of the top engineers.
·
Established a design
and code review process to reduce the chance of trouble reports being
generated.
·
Developed training
course for new engineers. Utilized the Constructive Cost Model (COCOMO) to
estimate the cost of system enhancements.
EDUCATION:
Degree: B.S. Science, December 1984
PERSONAL:
· Member IEEE Computer Society
· Member PMI