Alia Michaels
Profile
As an independent contractor, I have more than fifteen years of experience
writing online help systems, writing and editing technical documentation,
and developing training materials.
Contracting Specialities
- Develop, update, and revise WinHelp and HTML Help online help systems
for Windows applications using RoboHELP Office.
- Develop, update, and revise HTML-based online help systems for
Web-based applications and Internet companies using RoboHTML.
- Develop Apple Help (HTML-based) content for Mac OS applications.
- Write and edit end-user software manuals, hardware Quick Start guides,
and other documentation.
- Design and develop small Web sites.
Project Overviews
Over the past fifteen years I have:
- Organized, written, and edited Apple Guides (pre-Mac OS 8.6 online
help), WinHelp, HTML Help, and HTML-based help including product
guides, tutorials, and marketing pieces for various software products.
(Nova Development Corporation, Apple Computer, Inc. and other companies)
- Written and revised user manuals for software products. (Nova Development Corporation)
- Written and revised installation guides and other materials for
hardware products. (NETGEAR, Inc.)
- Updated, revised, and edited technical training material. (Apple Computer, Inc.)
- Developed content for an Internet-based training Web site. (Apple Computer, Inc.).
- Developed leader-led courses and interactive training materials. (Apple Computer, Inc.).
- Documented product design development procedures. (Advanced Micro Devices, Inc.).
- Developed an orientation class for new engineers. (Intel Corp.)
Skills and Strengths
- Experienced Mac OS and Windows user.
- Experienced writer using the Apple Style Guide and Microsoft
Manual of Style.
- Knowledgeable user of: Microsoft Word; Adobe InDesign,
GoLive, and FrameMaker; QuarkXPress; and Macromedia RoboHELP Office.
- Familiar with: Adobe Photoshop and Illustrator, Jasc Paint Shop Pro,
and other image-editing software.
- Experienced with HTML code.
- Experienced with integrating graphics and text for multimedia-related
projects.
- Learn new information quickly and can translate it appropriately to a
specified audience.
- Understand technical information.
- Work well independently or as part of a project team.
Work Experience
- Freelance Technical Writer: Web site development, course development,
online help systems, documentation, desktop publishing, editing,
and special projects
- Field Support Engineer: Hewlett-Packard Co., General Systems Division, Cupertino, CA
- Software Design Engineer: Hewlett-Packard Co., Santa Clara Division, Santa Clara, CA
- Associate Engineer: Lockheed Missile and Space Co., Sunnyvale, CA
Education
- MA, Holy Names College, Oakland, CA
- graduate study in Electrical Engineering and Engineering Management,
Stanford University, Stanford, CA
- BS Mathematics, Stanford University, Stanford, CA
Member number:2084
Additional Contact information is available on the Information Page.
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Copyright(c) 1997-2002 Alia Michaels and The Software Contractors' Guild,
Post Office Box 257,
Nottingham, NH USA 03290-0257