BONNIE A. GLASER
8811 Stonebrook Lane
Columbia, MD 21046
410.381.7510 
baglaser@comcast.net

CAREER FOCUS
SOFTWARE DEVELOPER/SOFTWARE ENGINEER/CONSULTANT

PROFILE
Accomplished Software Developer and Project Team Member, thoroughly experienced in all phases of the full life cycle of developing and implementing advanced software systems solutions, working within a wide range of development environments and application domains, supporting company-wide and client server systems: Requirements Analysis, Top-level and Detailed Design, Coding, Testing and Documentation, Server Setup and Maintenance, Windows-based Applications, Database Applications, Graphical User Interface (GUI), Software and Web Applications, Object-oriented Programming, Relational Databases, Prototypes, User Interface Screen and Database Table Designs

* Highly motivated software developer with proven history of producing complex applications on time and within budget. Detail-oriented analyst. Strong interpersonal and communications skills.
* Excellent problem-solving skills and analytical thinker with ability to identify a problem, evaluate solutions, and determine the best course of action to meet stated objectives. Uncover inconsistencies, flaws, and omissions in requirements, designs, code, or documentation. Maintain knowledge of current and emerging technologies. 
* Listen intently to accurately assess customers' professional service needs and evaluate, design, deliver, and administer customized software packages. Keen ability to analyze system requirements and extract information from customers to ensure detailed understanding of needs. Provide end-user support. 
* Working knowledge of computer platforms, applications, performance standards, integrated development environments, and web-development tools. Train and mentor others in such technologies. Define requirements, develop and implement designs for large-scale systems.

TECHNICAL PROFICIENCIES
C, C++, ASP, VBScript, JavaScript, HTML, Java, JSP, PHP, SQL, Pascal, Ada, Prolog, Fortran, IDL 
Intel processor-based computers, HP-UX Workstation, Sun Workstation, MicroVAX Windows 98/NT/2000, MS-DOS, UNIX, OS/2, VMS 
MFC, Microsoft Windows SDK, Object Windows 
Access, Interbase, Oracle, SQL Server, SQLBase, MySQL, Sybase 
Microsoft Visual Studio, Visual InterDev, Visual SourceSafe, Excel, Word, Outlook, FrontPage; Crystal Reports, Visio, IIS 
ADO, ODBC, JDBC

PROFESSIONAL EXPERIENCE

1986 to Present, SOFTWARE DEVELOPER/COMPUTER CONSULTANT		
Banner Software, Inc., Columbia, MD
* Recruited as a Software/Web developer (subcontractor) by industrial and government organizations to participate on multidisciplined project teams for varied complex contracts. Provide technical support to clients and work closely with customers to troubleshoot issues and provide software systems solutions to service and program needs. 

Selected Projects:
09/2001 to present, EDS, Navy Marine Corps Intranet (NMCI), (on-call for follow-up maintenance)
* Participated on a project team that developed an online Customer Satisfaction Survey and Reporting System for EDS as part of the NMCI contract (a $6.9 billion project consolidating hundreds of disparate computer networks into a single managed service for voice, video, and data information exchange).
* Developed critical data summaries, managed the test servers to ensure timely testing and demonstrations, and provided a final product rich in functionality and of high quality. 
* Drafted product specifications, requirements, and detailed system installation and administration manuals. 
Technology: Windows 2000, IIS, SQL Server, ASP, VBScript, HTML, JavaScript, SQL, ADO

05/2001 to 08/2001, ExxonMobil
*Hired to develop a Loss Prevention System (LPS) application-a data entry system used to record accidents, safety audits, and other related information nationwide.				
* The LPS project delivered an Intranet-based reporting and analysis system. Completely rewrote the present client server windows application, which resulted in enhancing several critical functions and successfully migrating existing data and reporting mechanisms to the web-based system in a manner that minimized transition difficulties and prevented loss of historical data.  
Technology: Windows NT, IIS, Visual InterDev, SQL Server, ASP, VBScript, HTML, JavaScript, SQL, ADO

02/2001 to 04/2001, Deutsche Bank
* Performed needs analysis and defined requirements for a web-based system to generate various reports for the Fund Accounting Group. Analyzed existing systems and interviewed users.
Technology: Windows NT, Visio, Crystal Reports, Access, Excel

07/2000 to 12/2000, Advertising.com
* Hired to develop and maintain web-based administration applications used to manage thousands of online advertising campaigns, which served ads across all forms of media: web, e-mail, and wireless.
Technology: Windows NT, IIS, Visual InterDev, SQL Server, MySQL, ASP, VBScript, Unix, WebLogic, Oracle, JSP, Java, HTML, JavaScript, SQL, JDBC

10/1996 to 04/2000, Logistics Management Institute
* Provided software development support for the Federal Commons System, an Internet grants portal. Created Java classes for the User Authentication and User Administration Modules.
* Developed software for the NASA Aviation System Analysis Capability (ASAC), a web-based integrated suite of models and databases used to evaluate the impact of technology and policies. Developed the Airport Capacity Model, Airport Delay Model, LMINET Model, and Air Carrier Operations Model components of the ASAC. Worked with aviation analysts to define requirements and a top-level design for each model. Participated in design and code reviews.
Technology: Windows 98, Java, SQL, JDBC, InterBase, CORBA, IDL and HP-UX UNIX, C, Windows 95, Visual C++, MFC, ODBC, Access
Previous Experience:
03/1996 to 11/1996, Disclosure Incorporated. Implemented a financial statement analyzer. 
03/1994 to 02/1996, Logical Software Solutions, Inc. Developed and implemented an Administration Module for a workflow tool to automate complicated business processes. 
01/1994 to 04/1994, Conquest Inc. Developed GUI for intelligent information retrieval system. 
03/1990 to 07/1995, Arthur D. Little, Inc. Designed and implemented a complex transportation decision support system for the U.S. Postal Service. 
03/1990 to 05/1994, SCC Inc. Designed and implemented a graphic geofile manager for a 911 computer-aided dispatch system. 
01/1986 to 02/1990, Institute for Defense Analyses, (Top Secret Clearance). Designed and created national security databases and applications for the Department of Justice and FBI.

EDUCATION AND TRAINING
+ M.S. in Computer Science, University of Maryland, 1981 
+ B.S. in Zoology, University of Maryland, 1970
+ E-learning Solutions Company, current  (Visual Basic .NET, Visual C# .NET and ASP.NET, XML, DHTML, COM/DCOM)

CONTRIBUTING AUTHOR 
"Benefit Estimates of Terminal Area Productivity Program Technologies," NASA, 1999 
"An Integrated Tool Set for the Development of Advanced Signal Processing Software," NAECON, 1984 

NOTABLE AWARD
Invention Disclosure Award for the Directed Graph Design Tool, 1988