TIMOTHY L. CUMMINGS Tim@TLCummings.com PROFILE A senior professional with 30 years of progressive experience in Project Management, Database Administration, System Architecture, Technical Leadership, Training and managing complex projects for major corporations. Thorough understanding of technical and business requirements, able to manage client expectations and capable of communicating clearly to all stakeholders. Teaching and presentation experience in both educational and corporate environments. TECHNICAL EXPERIENCE Hardware and software design; Programming; Data management; Performance tuning. MANAGEMENT AND COMMUNICATION EXPERIENCE Led technical projects; Technical Project Management; Crisis situations where the profitability of the organization is directly affected by the outcome; Voice of reason; Team Building/Mentoring. PROCESS EXPERIENCE Quickly growing organizations in transition; Implementation plans; Testing methodologies; Workflows designed for usability by all levels of technical staff; Priority management. PROFESSIONAL EXPERIENCE Open Text Inc. Technical Project Manager San Francisco, California 2017 – Present As Technical Project Manager, currently service high-profile clients seeking eDiscovery professional services. Recommind, Inc. Manager, Project Management Office San Francisco, California 2012 – 2016 Hired to build and manage the Professional Services Project Management Office (PMO) for on-premises and cloud-based clients. Through the PMO managed daily operations of the geographically distributed team and the project portfolio. * Managed project intake and work assignments for business consultants, technical consultants, system architect, and project managers who installed and configured enterprise eDiscovery litigation software and delivered custom consulting services. * Directly managed multiple on-premises and AWS implementations, include a complex 70TB legacy data migration to AWS for a Fortune 200 retail company. * Developed processes and procedures that improved efficiency of internal operations and quality of services delivered. * Consistently exceeded team billability and utilization targets. Average monthly team utilization exceeded 85%. * Built and led the Professional Services PMO and was directly responsible for the portfolio of client projects. Designed, documented and enforced the use of project life cycle and management methodologies for installation, upgrades, and custom consulting projects. Ensured consistent deliver of quality project work with high utilization and billability. The Walt Disney Company Technical Project Manager Glendale, California 2008 – 2012 Enterprise Information Technology September 2011, managed the highly visible Data Protection and Management Framework program for Corporate IT. * Initiated and managed the Data Protection Pilot Implementation ($1.2M) in Burbank and Orlando. A replicated disk backup and tape solution to replace the tape-only backup system to yield a $20M cost savings over 5 years. Core team of 12 Disney professionals, managers and directors, plus 110 participants from Disney business segments, IBM, Xerox ACS, Symantec, and EMC. Completed on time and within budget. * PM for the Data Management Proof of Concept. Tools: Clarity, MS Project, Excel, PowerPoint, SharePoint, OpsCenter, Data Protection Advisor Enterprise Application Services September 2009, participated in the project management, business analysis, database administration, testing, and customer relationship management of the Co-Branded Credit Card (C3) and Enterprise Stored Value Card (ESVC) projects. * Planned and managed the development and testing of the Informatica Upgrade. * Designed and documented an enhancement to Blackhawk’s Gift Card Mall. * Analyzed requests from Brand Management users and evaluated level of effort. * Planned and documented the ESVC short-term Disaster Recovery Procedure. Tools: MS Project, Excel, PowerPoint, SharePoint, DBArtisan, DB2, RSAM, Service Manager April 2010, served as Business Analytics Project Manager to groups implementing Cognos financial planning models for the Operations Planning and Analysis (OPA) and Cornerstone projects. * Took over as PM for the OPA Workflow Optimization project ($75K) to optimize the management of Cognos models for Finance. * Took over as PM for the OPA Allocations Phase 1 project ($1M) to triage time and cost overruns and see it through to successful completion. * Managed the on-boarding/off-boarding process for Cognos developers at EIT, DCP, DIMG, ESPN and the Studio. Re-engineered the process and designed/implemented an improved user request system in HP Service Catalog to walk each user through the request submission process. Increased efficiency by reducing the time it takes a user to make a request as well as the number of people needed to process each request. Tools: Clarity, JIRA, Quality Center, MS Project, Excel, PowerPoint, SharePoint, Cognos In 2011, managed five projects for Corporate Legal. * Initiated and managed the customization and implementation of Lecorpio On Demand ($500K), an intellectual property management system, to replace Disney’s Dennemeyer DIAMS XE and Pixar’s CPA Global FoundationIP systems. Managed vendor performance issues, deadlines and delays. Completed within budget. * Initiated and managed the eDiscovery Project ($1.3M) involving the customization and implementation of the Recommind Axcelerate software to store, process, analyze and review electronically stored information for litigation and civil/government investigations. * Managed the Confidential Documents Project ($750K) to develop a document management workflow process that will ensure the confidentiality of the quarterly earnings report during its development. Involved close coordination and design work with the Controllership, Finance, Investor Relations, Corporate Communications, and Legal. * Managed the Immigration Tracker Upgrade ($75K). This vendor software is used to track foreign nationals working at the parks, resorts and ESPN. Involved functionality gap analysis, defect tracking, significant testing and deployment. * Legal Document Scanning Project. Managed the first phase ($50K) involving the identification/installation of the MFP drivers, integration with the document management system, and testing on a compressed timeline. Tools: Clarity, MS Project, WebEx, Excel, DIAMS, FoundationIP, Lecorpio, Axcelerate Disney Consumer Products January 2008, as Technical Project Manager, managed the migration and upgrade of Oracle 9i to Oracle 10i and SQL Server 2000 to SQL Server 2005. Managed the OPA North America Stationery project and release. Projects completed on schedule and under budget. As DBA, tuned the SQL Server database performance of the Online Product Approval (OPA) system. Participated in the SQL Risk and Health Assessment Program (RAP) and implemented the recommended changes to server configuration settings and application code. Documented the changes and wrote “Best Practices for SQL Server application programmers.” As DBA and solution architect, designed an archive process for OPA data then coded, tested and implemented the solution. As DBA and data modeler, created the new Global Distribution Portal (GDP) system database. * Projects completed on schedule and under budget. * Production problem identification and resolution. * Designed and developed an index maintenance utility to maintain optimum system performance. Tools: SQL Server Management Studio, DBArtisan, ER/Studio, MS Project, Excel Project Manager/DBA Korn/Ferry International Century City, California 2005 – 2007 As Project Manager with a team of 10-15 people and DBA for the Searcher/FutureSearch executive recruitment applications, and subsequently the Searcher Express .NET project: * Project phases completed on schedule. * Worked closely with the two business units to understand the goals and purposes of each phase of the project, including data conversion, unified code-base leading to a .NET implementation. * Developed and maintained stored procedures. * Documented high-level data flows. * Production problem identification and resolution. * Prepared implementation plans. * Database and application performance tuning. Tools: SQL Server Management Studio, MS Project, Visio, Excel Technical Lead/DBA Countrywide Home Loans Agoura Hills, California 2003 – 2005 As a consultant on the Status Mart and Odyssey projects, I was a part of the team of database administrators that converted the system from Microsoft SQL Server to Oracle. * Spearheaded the implementation of a software development lifecycle. * Responsible for the design and implementation of an authentication and authorization subsystem. * Demonstrated how analysis should be performed, what information should appear in early analysis documents and how these should be used in later phases of the lifecycle. * Improved overall architecture of the system through data re-modeling and re-architecture. * Instituted best programming practices within program templates to improved consistency and maintainability, and shortened training time for new staff. * Imbedded performance tuning improvements within code templates. Tools: SQL Server Management Studio, Oracle Technical Lead/Management Consultant/DBA IndyMac Bank Pasadena, California 2000 – 2002 Summary: * Advised senior and executive management regarding the strengths and limitations of various technologies and on the planning of programs, projects and tasks. * Contributed to the growth of full-time IT personnel through mentoring, making training recommendations to management, and designing improvement programs for managers. * Primary technical contact between IndyMac and Microsoft concerning all production SQL Server problems. * Supervised the DBA group during the manager’s absence. * Architect for the customization of Empower, Eastern Software's loan origination system. * Designed and developed a distributed database solution to manage the location of loans. * Organized and managed the release of all software to production. * Documented coding standards and methods of code review. * Mentored development DBAs and developers on writing efficient SQL code. * Responsible for production blocking, deadlocking, poor performance and scalability concerns affecting the website and internal loan origination system. Tools: Query Analyzer, T-SQL, ER/Studio, Erwin, SQL Replication Held additional positions from 1986 to 2000 as Project Manager, Technical Lead, and DBA. EDUCATION Bachelor of Science, Computer Science Engineering: Michigan State University Minors: Mathematics, Business Administration and Sociology Certificate, Business Administration: Hubbard College of Administration