Boovendran Teynampet
Partner Academy Certified SAP SD/CRM functional consultant with over six years experience specializing in the CRM/SD module.
The latest project in CRM Version 4.0 with GE,as CRM Functional Consultant..A full life cycle implementation involving Inbound Lead Management,Inbound & Outbound Telesales,Activity Management,Interaction Center Complaint Mangement.CRM Orders were integrated back to R/3 (version 4.6C) through middlleware for logistics processing.
Have experience in segmentation & campaigning
Additional SAP CRM experience includes working with workflow, smartforms, doing functional design and testing for financial approval process, action profile configuration for tasks, integrating CRM with backend R/3, pricing procedure definitions, condition tables, access sequences, condition types, condition exclusions and special pricing functions .Around 5 years of SAP SD experience in Analysis, design, configuration and implementation of order processing, pricing, credit management, inter-company business processes, shipping, transportation, billing , sales infosystems and special order processes like stock transport order & third party order processing in SD.