Personal Details
Name: Danielle
Fleming
Email: danielle.fleming@teradba.com
Telephone: (301)
367 2788 (Cell)
Citizenship:
US Visa Status: Permanent
Resident
Objective
An Information Technology Management position with a
progressive, dynamic organization where visionary leadership, an extraordinary
record of improving the business value of IT, evangelizing and building centers
of excellence, and increasing both operational and cost efficiencies to improve
the ‘bottom line’ is needed.
Summary
She is highly motivated, highly efficient and productive
leader who excels in visionary leadership. By seeing the ‘bigger picture’, and driving
forward with strategic and tactical plans she can demonstrate the value-add
that IT can bring to an organization.
She has a customer service-oriented personality and enhances business
value, leveraging skills by the creation of centers of excellence. She is
committed to driving cost and operational efficiencies, and thrills in the success
of building teams that add value to the corporation.
Departments reporting into her have improved ‘bottom lines’ because
of her financial management and the cost efficiencies driven by her strategic
vision, tactical plans, accountability, and her understanding of the benefits
of consolidation and standardization.
She has proven experience in managing annual operating budgets of $20+M,
and associated capital budgets.
Her experienced general management and leadership abilities enable
her to be very effective in developing and mentoring others to drive change.
She leads by example and is an effective change agent.
She has proven technical management and practitioner
experience in information management, database, data center operations, server
management, application management, storage and disaster recovery.
Some of her key characteristics are: Strong work ethic; High personal and professional
integrity; Good sense of humor; Efficient; Motivated; Collaborative. She utilizes best practices and evangelizes
them to others. She is recognized by inter-department peers as a
leader who is collaborative, and is capable of influencing processes, practices
and policies in related departments.
She has the ability
to successfully interface with a wide range of personnel within an organization
by building trust to achieve and maintain forward momentum on initiatives. She is a visionary leader who has
over 25 years experience in the management arena, with 18 of those years in the
Information Technology arena and has a proven track record in strategy,
operations and implementation.
Professional Highlights
Applera
Corporation / Celera Genomics (4.5 yrs, including time as
consultant)
- Successfully
integrated geographically dispersed and oriented teams into global focused
enterprise teams providing transparent support across all locations
comprising Data Centers (17), Unix/Windows servers (1500+), applications
(SAP, ERP, e-business, scientific), storage(40+ TB) and disaster recovery.
- Developed
Data Center Strategy to consolidate 17 remote data centers into 2
strategic, hardened facilities offering optimal disaster recovery
stratagem.
- Developed
a standardization roadmap which utilized ‘low cost incremental building
block’ architecture for technology refresh and technological directions
stratagem.
- Consolidated
vendor relationships gaining volume discount savings on hardware, software
and maintenance support agreements.
- Collaborated
with related inter-organization departments to adopt ITIL best practices
and SDLC processes and documentation
- Managed
annual operating budgets of $20+ M, with associated capital budgets, in
20+ cost centers
- Involved
in creating employee development and mentoring opportunities
- Created
Centers of Excellence within departments
- Created
an atmosphere and enablement of customer self service and customer value
focus
- Built
teams where teams did not previously exist, and encouraged the adoption of
automate, automate, and automate for operational efficiencies.
- Effective
‘change agent’ who empowered others to have courage in themselves to make
a difference
Database Operations Sr Manager
- Successfully
integrated geographically dispersed teams into global focused teams
providing transparent support of enterprise operational databases. Databases comprised of VLDB’s, financial,
OLTP and scientific application databases on 25+ TB of spinning disk.
- Built
operational efficiencies and capabilities providing 5 9’s availability
with minimal day to day operational activities, allowing team members to
actively provide value to the business
- Created
an Oracle Center of Excellence that was utilized corporate wide. As a team we provided training seminars,
brown bags, design, development, implementation through to ongoing
operational management of the application databases.
- Developed
and mentored technical team members to further their management expertise
along with their technical expertise to develop well rounded, customer
focused, exceptional team of database specialists.
- Developed
consolidation and standardization strategies to effect operational and
cost efficiencies
· Successfully implemented procedures and standards which were adopted across the diverse departments within Celera Genomics which allowed for the high availability of production databases and the smooth implementation to production of development databases.
·
She developed clearly defined Service Level
Agreements (SLA) for the Production, Testing and Development databases under
the control of the Operational Database Group.
Sybase
Corporation
(3 yrs)
Technical Account Manager /
- Created,
and strengthened strategic alliances with major account customers and
vendors of Sybase corporation
- Managed
several accounts as the technical account manager responsible for the
advanced technical support of our major customers. This involved building trusted
relationships both internally and externally to create win-win situations
for all concerned with the high priority, high visibility issues that
required the attention of the Alliance Engineer (‘gurus’ of Sybase
technical support).
- Able
to talk the language of ‘management’, as well as the language of
‘techies’, was a skill that was frequently used to disseminate information
up, down, sideways and externally to achieve consensus and mutual
understanding of issues.
- Frequently
called upon to assist in Oracle technical and architecture issues when the
customer had not only Sybase, but Oracle (the competitor) questions and
issues
Senior Consultant
- Successfully
integrated ‘competing’ Oracle and Sybase consulting teams, external
consultants and in-house database administrators into one operational team
at Celera Genomics to ensure operational efficiencies, performance and
availability of over 100+ Sybase and Oracle databases on over 30+ TB. The most critical of all being the
revered ‘Human Genome’ database that has been the focus of many scientific
and social advances over the last few years. High availability and performance of the
databases that comprised the race for sequencing the human genome was high
visibility and high pressure.
- As
Account lead for Sybase at Celera Genomics, built the account from 2
consultants to 14 consultants based largely on dedication for customer
service, and personal accountability for the satisfaction of the client.
- Successfully
project managed, and technically contributed to, the complete migration of
Sybase databases into Oracle databases and was proactive in ensuring key
deliverables were attained and issues resolved during this process.
- Attended
many customer sites performing architecture reviews, implementation,
technical architecture, technical assistance. Many engagements were specific requests
for my return.
- Provided
technical presentations for developers and also senior
management/executives to inform
them of better, more efficient methods of database design, database usage,
database modeling and software development methodologies that would
provide better performing applications.
Comsys
Technical Services (2 yrs)
Database Manager
- Responsible for
the specification of hardware, building of the hardware and operating
system and the migration and successful implementation of the production
servers from various prior software releases. Performance of the servers as a result
of her efforts improved dramatically and she regularly received awards
from senior management for her efforts.
- She
also supported and diagnosed problems, trained and identified solutions
for the user base as technical support specialist in all areas of the
client/server arena including database, applications, networking, hardware
and software.
National
Manufacturing (
IT Manager
- Dani was responsible
for the successful downsizing of an AS400/RPG11 solution to a
client/server solution. She had
primary responsibility for both architecture and systems analysis. She performed the logical and physical
database design, managed and participated in the development and
implementation of a full suite of client/server applications using a Gupta
SQLWindows/SQLBase solution on a MS Windows/Novell NetWare 3.12
environment.
- The applications
deployed, and architecture implemented, are still successfully running the
company’s business in 2004 (12 + years later).
- She also managed
the Software Development team and the QA/Implementation team ensuring that
deployed code worked successfully first time, every time.
Various technical positions (6 yrs)
- Application development using Wang PACE
RDBMS, RPGII, COBOL
McDonalds Corporation (3 yrs)
Store Manager
- Learnt
and adopted the McDonalds mantra of ‘Quality, Service and Commitment’
- Participated
in the world-class McDonalds management training and leadership programs
Pizza
Hut Corporation (2 yrs)
Store Manager
- Developed,
and honed, my commitment to customer service and teamwork to get the job
done right.