Karen Randolla
92 HudsonPoint, Ossining NY 10562
914-944-4593 FAX: 914-206-3928


Create and deploy collaborative business solutions to improve business processes, enhance productivity, and increase customer satisfaction. Seeking part-time or short-term full-time work to achieve balance of work and family life.

Qualifications Summary

Lotus Software

12 years experience designing, developing and deploying solutions, for both Notes and browser clients; Certified Lotus Professional (CLP) in Notes Application Development and Systems Administration for R4, R5 and ND6
Extensive knowledge of LotusScript, and interfacing with Visual Basic for Applications
Experienced with migrations and upgrades

Web Development

Fluent with HTML, DHTML, JavaScript, CSS
Skilled in Macromedia Dreamweaver
Experience with PHP and MySQL


MBA, New York University, 1993
BS, University of Illinois, 1981

Professional Experience

Affinity Technology, Inc. June 1996 - Present, President

Established Affinity Technology, offering a full-range of analysis, design, development and implementation services. Affinity Technology is an IBM/Lotus Business Partner, and member of The Penumbra Group, an international consortium of high-quality Business Partners. Recent Projects:

Sarbanes-Oxley Reporting

o In partnership with a regional accounting firm, customized Lotus Notes application for Sarbanes-Oxley (SOX) reporting, including structure and import of Process, Risk and Control definitions, design and development of complete custom application for Controls Testing and follow-up Actions for remediation

o Extensive use of LotusScript to interface with MS Visual Basic for Applications (VBA) for producing reports in Word or Excel

Signature Guaranty Program

o  Developed application for workflow management cycle of signature guaranty program

o  Secure subscriber-based website to verify registered signatures

o  Solution utilizes Notes and Domino, HTML, JavaScript, Cascading Style Sheets and SSL

Homeowners Insurance Program Administration

o  Developed and supported a suite of transactional applications for complete back-office workflow operations for homeowners insurance

o  Comprehensive security model for multiple roles across different organizations

o  Web-enabled intake and application forms for new policies, including credit card processing

o  Extensive use of LS:DO (LotusScript Data Object), ODBC and third-party products for EDI processes with underwriters and state insurance offices

Real Estate Vacancy Fulfillment and Collections Management

o  Redesigned paper-based processes for vacating tenants, new rentals, and collections processing. Designed, developed and deployed solution automating these improved processes

o  Secure website provided to select real estate brokers to provide with virtual tours of vacant units

Technology Effectiveness Evaluation

o  Conducted full assessment of Domino infrastructure, administration and development practices.

o  Developed recommendations to reduce administration overhead and optimize clustered server configuration; presented and communicated findings to IT executives

o  Initiated development of Best Practices for decentralized application development

Other Projects

Managed multiple engagements spanning all phases of business analysis and application development life cycle, delivering Lotus Notes/Domino solutions for the following areas:

o  Customer Support: Knowledge Bases; problem reporting, routing and tracking; product and support announcements; training and seminar information and registration

o  Consulting: collaborative workspace for developing proposals and project deliverables; repository of completed project work; biographies and skills base for staff and external consultants or resources; information base and ratings for research facilities and other external services

o  Process Improvement: easily searchable and conveniently categorized repositories of project and process documentation; collaborative workspace for sharing and discussing Lessons Learned and embodiment of Best Practices

Website development

o  Various sites for restaurants and professional associations, including photo galleries, animation, online order placement; utilizes Dreamweaver, PHP, MySQL and other web utilities.

ALI Technologies, Inc. June 1995 - June 1996, Senior Consultant

Conducted business analysis and solution design, and managed development team to produce applications for various clients. Functional areas included Human Resources, Consumer Products Marketing, and Client Account Management.

Business Design Associates August 1993 - May 1995, Consultant

Workflow application design and development, using Lotus Notes and Action Technologiesí Action Workflow System, for international clients in Canada and Mexico.

United Way of Westchester and Putnam 1986-1991

Began as data entry clerk, progressed through PC Specialist, Director of Information Center, and ultimately Vice President of Information Systems and Research. Responsible for all data-processing operations, computing and communications infrastructure (including IBM AS/400, and wide-area digital network), managing staff of 3, supporting board-level advisory committee, budgeting and planning, systems development and user support. Implemented new systems for Donor Management, Fund-Raising, and Accounting; developed and implemented Event Management system.


Professional Jazz Musician, 1978-1994, performing in big bands and small ensembles throughout the US, Japan, Europe and Canada, as well as Off-Broadway shows
Avid fly-fishing angler and fly-tyer

Member number:9029
Additional Contact information is available on the Information Page.
Software Contractors' Guild (www.scguild.com)
Copyright(c) 1995 - 2001 Karen Randolla and Software Contractors' Guild, Post Office Box 257,Nottingham, NH USA 03290-0257