FELICIA A HEMINGWAY
felicia@hemingwaytech.com — 813.404.4183
SR. ORACLE APPLICATIONS DBA
Profile:   Solutions-oriented Oracle Applications 11i DBA who is a Subject Matter Expert in all aspects of implementing and supporting Oracle EBS across enterprise wide as well as Oracle Core databases. Extensive Performance Tuning skills with RAC’ed and non-RAC’ed environments. Possess outstanding communication skills.  Actively pursuing Oracle 11i Apps DBA certification. 

CORE COMPETENCIES: Oracle E-Business Suite (R12, 11i), Oracle 9i, Oracle 10g, OID, RAC, Performance Tuning, Project Management
PROFESSIONAL EXPERIENCE
WASHINGTON SUBURBAN SANITARY COMMISSION (WSSC), LAUREL, MD	  November 2007 – Present
Sr. Oracle 11i DBA
	Lead Oracle Apps DBA supporting upgrade and migration of Oracle EBS 11i (9i) on a Solaris platform to Oracle EBS R12 (10g) on a Linux platform.  
	Migrated production environment from a non-RAC to RAC system
	Modules included Payroll, HRMS, GL, Financials
	Implemented and tested RMAN for production environment
	Worked in conjunction with Business Users, Project Management Office to resolve all issues prior to Go Live as well as after. 
	Responsible for the weekly cloning of production
	Responsible for the on-demand patching of all non production and production environments
	Provide daily production support for EBS after Go-Live
	Performed stress testing of performance test environment and implemented documented performance enhancements in Production.   
	Installation of iRecruitment for HR usage. 
	Administrated all environments using OEM/Grid Control and TOAD
	Provided documentation using Oracle’s AIM methodology


IBM BUSINESS SERVICES, ATLANTA, GA	March 2007 – Nov 2007
Sr. Oracle 11i DBA
	Lead Oracle Apps DBA supporting Phase II implementation of HRMS suite which includes Payroll and Advanced Benefits. 
	Provide production support for Phase I which includes the Financials Suite on HP UX 11i using 11.5.10.2 CU2 on 10gR2. 
	Implemented RAC for test environment.  
	Patch analysis, planning and application to all environments per client request. 
	Provide weekly clones of production for development and test instances.  Created post clone procedures that include modifying sensitive production data.   
	Provided a health check of production EBS to address many instability and performance issues and documented findings and recommendations.  
	Provided strategic direction for instance creations and recommendations for data center disaster recovery.   This included strategic plans for system growth and future capacity requirements   
	Configured and implemented Enterprise Manager 10.2 to manage all instances.  
	Implemented RMAN for production and test environments
	Created and implemented change management procedures for all environments.  
	Resolved performance issues with Concurrent Manager
	Work in conjunction with Developers to resolve performance issues with custom code (reports, forms, workflow etc)
	Wrote shell scripts to email and alert Production DBA team of server status.

GENERAL ELECTRIC (GE) CORPORATION, ATLANTA, GA 	Jan 2007 – March 2007
Sr. Oracle 11i DBA 
	Production Oracle Apps DBA support for ERP suite (11i10) on SUN Solaris platform.  24/7 support includes patching, cloning, performance tuning and documentation of on and off shore databases.  
	Maintain VLDB OLTP databases in 24x7 production environment.   
	Resolve performance related issues reported by user community.  
	Wrote and implemented a number of shell scripts in order to monitor certain manual task with alerts to the appropriate person.  Utilizing TOAD, OEM and Grid Control for system monitoring and tkprof for session monitoring.  Support include pre-GO LIVE and post GO LIVE.  

VETERANS ADMINISTRATION HOSPITAL, ST. PETE, FL 	May 2004 – Oct 2006
Sr. Oracle 11i DBA/ AIX System Administrator 
	Sr. Oracle Apps 11i DBA implementing and supporting Oracle Financials Suite (AP AR GL PO) 11.15.10 running AIX 5L.  Implementation includes the Financial module.  Implemented Net Backup with RMAN, RAC and Data Guard. 
	Member of the Project Manager team responsible for the assignments for onsite and remote Apps DBA’s. 
	Configured and installed AIX on pSeries equipment.  Configured equipment using HACMP for Oracle 9i RAC environment. 
	Performed migration of non relational based data into Oracle RDBMS 
	Extensive Performance Tuning at kernel, application and database levels 
	Load balanced the application tier to two nodes and converted it to a shared APPL_TOP. 
	Installed and implemented Oracle 10g databases on AIX 5L for internally developed projects.  Performed Data Pump to move large amounts of data from one instance to another. 
	Developed automation scripts to installed AIX operating system and Oracle components 
	Installed OracleAS 10g to integrate OID and SSO for use with Oracle Apps 11i.  
	Implemented Oracle Internet Directory and integrated with the Microsoft Active Directory 
	Conducted an extensive 30 day benchmark test of pSeries equipment based on the TPC standards in a RAC environment. Utilized Mercury’s LoadRunner for simple and complex transaction simulation.   Scripts furnished from IBM and Oracle. 
	Utilizing BMC Patrol Agent for server monitoring; OEM for database monitoring.  
	Utilizing Clear Case and Remedy for error reporting and configuration management.  Project Manager solely responsible for enterprise level DBA Change Control board.  
	Extensive Performance Tuning of Oracle 10g and 9i, using STAT_PACK, homegrown scripts and server utilities. Assisting Oracle developers tune source code. 

POLK COUNTY PROPERTY APPRAISER’S OFFICE, BARTOW, FL 	May 2000 – May 2004
Sr. Oracle 11i DBA 
	As Sr. Oracle 11i Apps DBA provided comprehensive enterprise wide support for Oracle 11i (HR and Financial AP AR GL PO Modules) applications. 
	Performed many cloned 11i environments using Autoconfig and RMAN with Legato. Cloned 11.5.8 environments using Rapid Clone.  Created RMAN (Veritas Netbackup) scripts and implemented them into all environments. Installed and implemented OEM on Solaris server. 
	Managed department of Unix System Administrators, Network Administrator, Oracle developers, PC Coordinator 
	Developed and implemented policies and procedures for administration of all Oracle databases within the organization. 
	Responsible for Wide Area Networks for 2 branch locations 
	Developed and implemented Disaster Recovery plans for all computer hardware and software. 
	Responsible for hardware and software procurement including all desktops, laptops, and enterprise servers. 
	Responsible for the yearly evaluations, salary reviews and multi-million dollar IT budget 

GATEWAY COMPUTER ASSOCIATES, ST, PETE, FL 	May 1999 – May 2000
Sr. Oracle 11i DBA/Solaris System Administrator
Serve as consultant in the support of several GCA clients as Oracle DBA and Unix System Administrator.  Major project assignments included: 

	Arthur Anderson Consulting: Provided Apps DBA support for Anderson Consulting Team during installation and configuration of Oracle 11i Financial and HR modules for Carolina Power.  

	Polk County Property Appraiser’s Office:  Implemented RMAN applied Solaris patches and upgraded Oracle instances to 8i.  Installed and configured Discoverer, resolved a number of performance issues, mentored Unix System Admin.  Worked with Unix Sys Admin to modify and tune a number of kernel parameters.  Worked with Network Admin to resolve SQL*NET performance issues.  Installed and implemented Oracle 11i HR and Financial modules.  Prod system is a 2-tier environment, cloned 2-tier to 1-tier for regression testing of Family patches.  Used primarily Solaris native commands for tuning the OS.   Installed and configured Oracle SDE for ESRI project with GIS Department members. 

	Chase Mortgage Company:  Worked with IT staff to converted Sybase 11 Database to HA Oracle 8i.  Used ERWIN to convert the Sybase schema to an Oracle schema.  Worked with Sybase DBA and developers to resolve database conversion issues including the conversion of views, triggers and stored procedures in a partitioned environment.

	Home Shopping Network: Installed and configure Oracle HA.  Worked with UNIX SA’s (GCA staff) to extensively test and resolve all fail over issues for database and applications.   

	BayCare:  Oracle DBA for internet project management application.  Install RDBMS software, administrator development and production instances. Developed PL/SQL packages returning cursors variables for Java front-end.  Loaded data using SqlLoader.  Instances resided on E450 running Solaris 7.   Configured and monitored RMAN backups and database performance.  Developed, modified and maintained new data models using ERWIN.

	Citrus County:  Remote DBA contracted to monitor database performance via OEM and various tuning scripts.  Reconfigured the Oracle database and Solaris kernel parameters for improved performance.  Documented procedures and mentored IT staff. Upgraded Oracle instance from 7.3.4 to 8i.   Installed and configured EBU for daily backups. 

RAYTHEON CORPORATION, ST, PETE, FL 	Oct 1994 – May 1999
Principal Database Administrator	
	Oracle DBA responsible for the administration of 10 instances, a combination of production, test, and development.  Supported apps DBA’s as well as developers and end users.  Instances ranged from Oracle 6 to Oracle 8i on a Sun Solaris platform. 
	Monitored database performance using Enterprise Manager and various tuning scripts and maintained SQL*NET objects with Network Manager.
	Provided technical expertise in the conversion of Sybase System 10 database to Oracle 7.  Worked with Sybase database developers to resolve conversion issues ranging from data and time differences, data types, stored procedures and triggers.  
	Worked extensively with application group to improve performance of nightly batch process and end user application screen displays.  Dramatic performance improvement gained by using internal Oracle tables, re-indexing and de-normalizing methods as well as native kernel parameters. 

TELECORDIA TECHNOLOGIES (BELLCORE), PISCATAWAY, NJ 	Jan 1987 – Aug 1994
Oracle DBA/ Developer
•	Project Level Oracle DBA responsible for the management of production and non-production relational databases. Responsible for standards and design of physical data storage, maintenance and security administration.  Worked with Enterprise Level DBA to configure database parameters, prototype designs against logical data models, perform system backups and strategize recovery methods and define data dictionary requirements.  Also allocated and re-allocated database resources for optimum configuration and database performance. Oracle instance on a Sun OS platform. 
•	Mainframe developer responsible using PL/1 for the development, testing and implementation of in-house software applications.  Primarily worked on DMS (Development Management System).  Source changes were based on prioritization from user group.  The DMS system was a wrapper for SCCS (Source Code Control System) on the MVS mainframe.   Project/Technical Leader for the BASE (Bellcore’s Advanced Software Environment) Italian Telecom team.  Coordinated, implemented and traveled to Naples, Italy for installation of all BASE (7 in-house) applications.  
EDUCATION AND CREDENTIALS
Bachelor & Master of Science Degree in Computer Science
AUBURN UNIVERSITY – Auburn, Alabama
PROFESSIONAL TRAINING 
AIX System Administration
AIX Performance Tuning
Oracle 10g RAC
Oracle 11i Install, Patch, Maintain
Oracle 11i System Administration
Navigate Oracle Applications
SUN Solaris System Administration
Oracle R12 System Administration
PROFESSIONAL AFFILIATIONS
International Oracle User’s Group
Suncoast Oracle User Group
Project Management Institute
Tampa Bay PMI Chapter