GREGORY D. PUTNAM

800-395-6919

recruiting@access2ps.com

PROFESSIONAL SUMMARY

 

Mr. Putnam is an expert process analyst, strategist, and manager. He has led organizational change efforts and currently consults in the same capacity. He is also an experienced trainer and instructor with a master’s degree in Technical Communications.  He has obtained certification as a Six Sigma Black Belt, and has additional hands-on experience working as a consultant on both CMMI and Six Sigma processes. He has experience working with executives, managers, and analysts within large corporate environments.

 

TECHNICAL SUMMARY

 

Computer Skills:          Worked with Client, Server, Host Platforms; Macintosh, IBM, Unix, AS400, AIX, Windows '95, '97, NT, XP; Minitab; Crystal Reports, Cognos; Primavera; Access; Sequel; Office Suite; PageMaker; Word; Arbortext; Excel; Acrobat; Word Perfect; Power Point; Outlook; Windows NT; Notes; SGML; HTML; XML; DreamWeaver; Internet Explorer; Netscape; Hypercard; Front Page; Doc-to-Help; Visio; Paint Shop Pro; Photoshop; Illustrator; Photo Impact

 

Skills:                           Six Sigma Black Belt, Software development, Planning, Key Process performance, Leadership, Report analysis, Organization, Strategy, Communication, Data model manipulation, Metrics analysis, Problem solving, Trainer/Instructor, Process analyst, Business analyst, Technical writer, Systems analyst, Web developer

 

PROFESSIONAL EXPERIENCE

Archer Daniels Midland                                                                                                           9/2005-3/2006

Process Consultant

• Worked with executives to determine strategy
• Led in development use cases, sequence flows, process models in RUP
• Developed test scenarios using UML
• Coordinated automated testing
• Identified tools, such as gathering user requirements through Kano Surveys, interviews

 

Allstate Insurance                                                                                                                    5/2005-8/2005

Instructional Designer Project Lead (Consultant)

• Facilitated sessions for specific Marketing areas.
• Developed and designed SDLC bookend process training.
• Designed basis for WBT.
• Delivered hands-on training.

 

Leading National Insurance                                                                                                              2/2001-4/2005

Strategic Consultant (IT)

• Consulted directly with leadership, leading process definition and improvement efforts.
• Directed and/or coordinated numerous Six Sigma design and improvement efforts.
• Designed end-to-end process maps & workflows.
• Devised process evaluation system based on CMMI and risk mitigation.
• Created measurement plans.
• Led/Coordinated org change plans for transition to process focus.
• With software developers, developed, delivered, and coordinated all process education and training. Held facilitated sessions for specific Systems areas.
• Developed and delivered Process Overview classroom training.
• Created Web Based Training (WBT) training for same.
• Led Six Sigma Interest Group.

 

Caterpillar Inc.                                                                                                                         1995-2001

Trainer/Process Analyst (IT)

• Created and designed Corp training for over 2,000 mechanical engineers-turned-authors:

·         Standard Generalized Markup Language (SGML) to meet ISO standards

• Was very effective training and rated very high by participants. Then asked over time to revamp other 3 modules:

·         AIX Workstation

·         Arbortext (authoring software)

·         Controlled English

• Responsible for developing and for publishing processes for internal and external publications.
• Created instructional workbook on the topic of a complex authoring software for a variety of end users.
• Developed coursework for and taught SGLM to groups.
• Created, revised, modified, delivered, coordinated, and evaluated education and training in IT, publishing, and manufacturing environments.
• Developed process documentation and delivery for new-release software
• Tested documents on site at worldwide end-user locations
• Designed publications workflow model

 

Student                                                                                                                                    8/1989-3/1995

 

• Took full-time classes, while working.
• Earned bachelors and masters degrees.
• Taught variety of classes at Heartland Community College

 

Houston Independent School District                                                                                       5/1985-6/1989

Inventory Control Specialist

 

• Administered $2-3 million dollar budgets
• Redesigned warehouse schematics for conversion to computer
• Built model processes highlighting flexibility
• Managed Receiving Team of 80+ employees in 6 facilities

 

Newman & Ullman, Inc.                                                                                                           6/1975-5/1985

Warehouse Supervisor, Sales Representative

 

• Supervised warehouse operations for distributor
• Managed 23 employees
• Led transition to split-shift operation
• Developed and implemented workflow system as company moved to new building
• Created processes for stocking schematics, inventory control, order filling, quality control, and delivery
• Defined roles, led operational transition to computerized system
• Became top sales rep for gross/net sales and gross/net profit

 

EDUCATION SUMMARY

 

Illinois State University

Bachelor’s degree in technical writing

Master’s degree in technical communication