Sharon Storm

FireHorse, Inc.
5190 Neil Road, Suite 430, Reno, NV 89502
(847) 972-1898
www.firehorse-inc.com firehorse@consultant.com


Consultant:Sharon Storm
Skillset:Data Warehouse Analyst/Data Architect

SKILL HIGHLIGHTS

Hardware:Amdahl 5995, DEC/VAX, HP3000, IBM AS/400, IBM compatibles, IBM-37X, IBM-43XX, IBM-90XX, IBM-9672, Macintosh, RS/6000 Unix, Sun Solaris, Tandem, Unisys/Burroughs.

Systems:Abend-Aid, Access Manager, AIX, BAPI, CA-EZTE, CA-Librarian, CA-Utilities, CA-VOLLE, CANDE, CBD, CMS, Cognos Connection, Cognos Tools, Cognos Utilities, Cognos Web Server, Configuration Manager, DOS 6.2, DOS/JCL, DOS/VSE, DSS, DTF, EAI (Enterprise Application Integration), EDI, Editor, Endevor, Expression Editor, File-Aid, FTP, GLOS, GuardIEn, ICCF, IDMS Utilities, Impact Analysis Tool, Infopac, Internet Explorer, Intertest, IOF, Lantastic, MetaCensus, Metrics Manager, MQ Series, MVS/ESA, MVS/JCL, Netscape, OLFU, OnBase, On-Demand Host, OOD, OOP, OLAP, OLTP, OS/2, OS/370, OS/390, OS/400, OS/JCL, OS/MVS, Panvalet, Platinum Metadata Repository, Portfolio, PREDICT, QA/QC testing, Rational Utilities, ROSCOE, SAR, SCHD, Scheduler, Script Editor, SMS, SPOC, Syncsort, Teradata Utilities, Test Case Recorder, Test Harness, Transaction Explorer, TSO:ISPF/PDF, UNIX, UNIX Scripting (Bourne, C, Korn Shell), UpFront, VBEditor, VM, VMS, VSAMUTIL, Windows 3.1/95/98/2000, Windows CE, Windows NT Server, Windows XP, Xchange, Xpediter, z/OS.

Languages:Ab Initio, ABAP/4, Activex, Actuate, Ada, ADSO, Advantage GEN, APS, Architect, ASP, AutoCAD, BASIC, BMS, Brio, Business Objects, C/C++, CICS, Cognos Business Intelligence Suite, Cognos Query, Cognos Visualizer, CLIST, COBOL I/II/III, COBOL/370, COBOL/400, Cognos, CONSTRUCT, Cool:Gen, Crystal Reports, Data Manager, Datastage, DecisionStream, Delphi, DL/I, DTS, DYL-280 II, Easytrieve Plus, ERWin, Excel, Focus, FORTRAN, 4Thought, Frameworks Manager, HTML, Hyperion Essbase, IDEAL, IEF, Impromptu, Impromptu Web Reports (IWR), Informatica, NQuire, Java, Lotus Notes, MapInfo, MathCAD, MicroFocus Cobol, MS Office, MS Project, Microstrategy, Natural/Natural 2, Omni/SQL, Oracle Designer, Oracle Forms, Oracle Reports, Oracle Warehouse Builder, PASCAL, Perl, PL/1, PL/SQL, PowerBuilder, PowerConnect, PowerHouse, PowerPlay, PowerPlay Web (PPW), PowerPoint, PowerPrompts, Process Designer, QBE, QMF, Query Studio, Queryman, QUIKJOB, Report Studio, ReportNET, REXX, RPG III/IV, SAPScript, SAS (BASE), SAS/Connect, SAS/GRAPH, SAS Macro, SAS/SQL, SAS/STAT, Scenario, SCOBOL, SPUFI, SQL, SQL Assistant, SQL*Plus, Teradata Administrator, TOAD, Transact SQL, Transformer, VB (Visual Basic 6), VB.NET, VBA, Visio, Visualizer, Visual Studio.NET, WebFOCUS, Websphere, XML.

ERP/CRM:GEAC Millennium Series, Lawson, MSA Accounting, Oracle Financials (AP, AR, FA, FV, GL, HR, PA, PER, PO, RA), PeopleSoft, SAP R/3 (Basis, MM, FI, CO, SD, HR, BW).

Databases:Access, Adabas, Datacom, DB/2, DB2/UDB, DBase III+/IV, DMS, Focus, IDMS, IMS DB/DC, MySQL, Oracle, SQL Server, SYBASE, Teradata, Total/TOTL, VSAM.

Education:Bachelor of Science in Business Administration from California State University, Los Angeles, CA.

Certification:Cognos Reportnet Framework Manager
Project Management Professional
Teradata Certified Professional
Teradata Certified Implementation Specialist
Teradata Certified SQL Specialist
Advanced Teradata Certified Professional
Teradata Certified Administrator
Teradata Certified Design Architect
Teradata Certified Application Developer
Teradata Certified Master

Affiliations:Association of Certified Internet Business Consultants, World Wide Web Chamber of Commerce, Project Management Institute (PMI), PRO-Net/Tech-Net, Women in Technology International (WITI), Software Contractors’ Guild, Programmers Guild, Guru.com.

SBA Certifications:Minority Business Enterprise, Woman-Owned Business

Summary of Experience:

Data Warehouse Analyst/Data Architect with over 22 years of proven experience in Management Information Systems (MIS). Background in finding enterprise solutions for midsize to large corporations. Led teams ranging in size from 2 - 40 FTE and contract members. Handled migrations from mainframe to client-server (and vice versa). Earned Bachelor of Science in Business Administration from California State University, Los Angeles, CA.

Sharon Storm has experience in the following industries - aerospace, engineering, logistics, banking, education, finance, government, insurance, manufacturing, medical, retail, and transportation. She is knowledgeable in most information processing applications including sales order processing, accounts receivable and billing, inventory, purchasing and accounts payable, sales analysis and forecasting, general ledger, hospital patient inventory and registration, material management, payroll and personnel, marketing and public relations.

Some of the functions she has performed include:
Developing and implementing Activity-Based Costing (ABC), Active Data Warehousing (ADW), Enterprise Data Warehousing (EDW), Data Warehouses (DW), Data Marts (DM), Decision Support Systems (DSS), Executive Information Systems (EIS) including dash-boarding, Integrated Data Repositories (IDR), Integrated Data Stores (IDS), Operational Data Stores (ODS), and Application Data Stores (ADS)
Developing and maintaining enterprise-wide data models, Extended Logical Data Models (ELDM), Logical Data Models (LDM, Physical Data Models (PDM), Key-Based Data Models (KBDM), and Transactional Data Models (TDM)
Developing and maintaining the Metadata Repository and data dictionary, and supporting Master/Reference Data Management (MDM) efforts
Encouraging and leading Data Governance (DG) and Data Stewardship efforts
Encouraging and leading Configuration Management (CM) and the adoption/creation of enterprise-wise IT and process standards (Best Practices)
Led Customer Data Integration (CDI), Customer Resource Management (CRM), Enterprise Resource Product (ERP), Supply Chain Management (SCM), and Business Process Re-engineering (BPR)/Business Engineering (BE) efforts.
Building consensus and leading data integration, semantic reconciliation, and data harmonization efforts
Discussing the pros, cons, and overlaps in the Ralph Kimball vs. Bill Inmon approaches, normalizations vs. de-normalization, 3NF vs. star schema or snowflake schema, top-down vs. bottom-up approaches, abstraction vs. specificity; and the hybridizations that allow for flexibility while improving performance (view, join indexes, aggregate join indexes, functions, macros, stored procedures, global volatile temporary aggregate tables, materialized views, etc.)
Reviewing and assessing existing data processing methods and techniques
Rationalizing existing systems and procedures to correct deficiencies and maintain more effective data handling, conversion, input/output requirements, and storage
Designing documentation deliverables including: process models, process decomposition diagrams, network architecture diagrams, data models, data flow diagrams, entity-relationship diagrams (ERD)
Modeling processes, work-flows, and structures
Analyzing and developing complex database designs, data models, and relationship modeling
Depicting the flow of data within and between technology systems and business functions/operations
Identifying and resolving information flow and content issues
Transforming business requirements into logical and physical data models; and transforming logical data models into physical-ized, versioned or instanced data structures
Eliminating data redundancy and providing single sources of data while maintaining an enterprise-wide perspective
Administering databases and ensuring the recoverability of database structures
Working with the development teams, system analysts to ensure optimal normalization and maintain and change the logical database structure
Working with managers and users to develop business requirements and to analyze/model current and proposed business process flows
Analyzing procedures and problems to refine data and convert to programmable form to increase efficiency
Performing optimization analysis
Performing database performance tuning and re-organizations
Developing documentation of database information, methods, procedures, tasks, and standards.
Compliance with CMMI/Six Sigma standards.
Critical thinking, information synthesis, priority management, and project planning and control.


Experience

• FireHorse Inc. Multiple locations in the U.S. 2007 to Present
Developed the IRR Decision Support System v2.0 for the analysis of short-term financial derivatives. The multi-dimensional (quantifiable and interpretive) model assisted in generating a cash-on-cash ROI of 44% for fiscal year 2007/2008. Areas requiring further study were identified and appropriate enhancements were incorporated. Skills used: Cognos ReportNet, Cognos Visualizer, Cognos Data Manager, Cognos PowerPlay, Cool:Gen, ERWin, Excel, MS Access, MS SQL Server, SQL, SQL Assistant, Teradata, Teradata Administrator, Teradata Utilities, UNIX.

•YRCW, Chicago, IL 60631 2007
Participated in the National Path Data Program – an effort blend the systems of the various merged and acquired companies under the corporate umbrella into a best-of-breed SOA.
Developed the Enterprise Logical Data Model (ELDM). Provided thought leadership regarding Active Data Warehousing, Enterprise Data Warehousing, Integrated Data Repository, Integrated Data Stores/Operational Data Stores. Involved in the consolidations and build-outs, source-to-target mapping, materialization/implementation, and the transitional processes. Skills Used: Access, Brio, Business Objects/Crystal Reports, DataStage/Websphere, DB2, ERWin Data Modeler r7, Informatica, Model Mart, Oracle, PL/SQL, Quest Knowledge Xpert, Rational Clearquest, SQL, SQL Assistant, SQL PLUS, Teradata, Teradata Administrator, Teradata Utilities (BTEQ, FEXP, FLOAD, MLOAD, PMON, TPUMP, etc.), TOAD, UNIX.

• ViPS Inc. for CMS, Woodlawn/Windsor Mill, MD 2006 – 2007
Participated in the Drug Data Processing System/Integrated Data Repository & Drug Benefit Calculator (DDPS/IDR & DBC) for Centers for Medicare & Medicaid Services (CMS) Medicare Part D Prescription Drug Program. Led the ETL/BI Reporting Team. Handled project planning and priority management. Skills used: Cognos Reportnet, DB2, Erwin, Informatica, Excel, Microsoft Project, Oracle, Powerpoint, SQL, SQL Assistant, SVN, Teradata, Teradata Administrator, Teradata Utilities, Tivoli, UNIX (Korn Shell Scripting, Kron), Visio, Word.

• FireHorse Inc. Multiple locations in the U.S. 2005 – 2006
Developed the IRR Decision Support System for the financial analysis of available investments. The categories were broadened to incorporate real estate, futures, as well as equities. Areas requiring further study were identified. Possible solutions were researched. Appropriate enhancements were incorporated. This assisted in generating a cash-on-cash ROI of 32% for fiscal year 2005/2006. Skills used: Cognos ReportNet, Cognos Visualizer, Cognos DecisionStream, Cognos PowerPlay, Cool:Gen, ERWin, Excel, MS Access, MS SQL Server, SQL, SQL Assistant, Teradata, Teradata Administrator, Teradata Utilities, UNIX.

• Sumaria Systems Inc. for USTRANSCOM, Scott AFB O’Fallon, IL 2004-2005
Participated in the TRANSCOM Financial Management System (TFMS) project for USTRANSCOM. Designed and built the TFMS data warehouse in Teradata. Built consolidated financial reporting of TRANSCOM Working Capital Funds (TWCF) among the transportation component commands (TCC’s): Air Force – Air Material Command, Army – Surface Deployment and Distribution Command, and Navy – Military Sealift Command. Developed the web-based decision support system (DSS) for USTRANSCOM. Designed the data transport layer connecting TCC-specific Oracle Federal Financials implementations, assorted legacy systems, and a centralized Teradata Data Warehouse with a WebFOCUS front-end. Skills used: BTEQ, Fast Export (FEXP), Fast-Load, FTP, Multi-Load (MLOAD), Oracle, Oracle Federal Financials, SAP R/3, SQL, SQL Assistant, SQL*Plus, Teradata, Teradata Administrator, UNIX Scripting, VB Scripting, WebFOCUS, Windows Scripting.

• Blue Cross Blue Shield of Texas, Richardson, TX 2003-2004
Developed the Decision Support Services (DSS) for the statistical control/actuarial efforts. Analyzed the membership and claims to support pricing determinations.  Handled requests in this area by internal and external customers.  Areas requiring further study were identified and presented to the actuaries.  Developed and administered catalogs, cubes, on-demand and scheduled reports, user classes, and security. Skills used: CICS, COBOL I/II/III, Cognos, Crystal Reports, DBS SQL, IDMS, Impromptu, Lawson, JCL, MetaCensus, MS Office, Oracle, PL/1, Platinum Metadata Repository, PowerPlay, Queryman, ReportNET, SAS, Scheduler, SQL Assistant, SQL Loader, SQL*Plus, SQL Server, Teradata, Teradata Administrator, Transact SQL, Transformer, Upfront, Visual Basic, VSAM, Web Server, Window XP.

• Travelers Insurance, Hartford, CT 2003
Participated in the Personal Lines redesign and expansion project. Modeled and developed a more universal interface appropriate for different states, countries, and assorted regulatory levels. Modeled and designed mainframe, server, and web applications (n-tier). Involved in the development of data translation, transformation, and transport layers. Skills used: Activex, Advantage GEN, AMS/LIDP, ASP (Active Server Pages), BMS, C/C++, CICS, CLIST, COBOL I/II/III, Cognos, Cool:Gen, DB2, EDI, EJB, Endevor, Extra!, File-Aid, Focus, FrontPage, Guardien, Impromptu, Java Script, JCL, Jscript, Lawson, MQ Series, MS Office, MS Outlook, MVS, Oracle, OS/390, PowerPlay, SAS, SQL, SQL Server, TCP/IP, Tivoli, Transact SQL, TSO:ISPF, Tuxedo, VB, VBScript, Visual Studio.NET, Windows XP, XML, z/OS.

• National Life of VT, Montpelier, VT 2000-2002
Participated in the Commission Statement Redesign (CSD) project. Created a modular, flexible reporting system to provide customized statements with different levels and commission structures for the many companies under National Life’s corporate umbrella. Extracted the business rules for the varied organizations. Developed the interface to connect/extract data from the LIDP/AMS system and the GEAC/Payroll system for commission reporting. Modeled the relationships and the flow of data within the organization. Skills used: Abend-aid, ADSO, BMS, CICS, CLIST, COBOL I/II/III, COBOL/400, Cognos, Cool:Gen, Crystal Reports, DB2/400, DB2/UDB, EDI, File-Aid, Focus, GEAC Millennium series, HTML, IDMS, InterTest, JCL, MicroFocus COBOL, MS Office, NQuire, OnBase, On-Demand Host, Oracle, OS/390, OS/400, Panvalet, PL/I, REXX, RPG III/IV, SAS, SMS, SQL, Teradata, Tivoli, TSO:ISPF, Visio, VSAM, WebFOCUS, Xchange.

• UCLA Medical Center, Sylmar, CA 2000
Accepted the Aftercare OB/GYN project on a fixed-bid basis. Designed and developed Aftercare in Oracle. Performed the business operations, workflow, optimization, and needs analysis. Performed the data analysis, modeling, and mapping using Designer and Developer 2000, as well as Platinum ERWin. Integrated data from Access prototypes and hard-copy patient records. Designed aftercare to be scalable and expandable (breadth and depth). Identified issues to be resolved in future modules and scope expansions. Built the interface to Oracle Financials. Skills used: Access, Activex, Brio, Crystal Reports, Cognos, EDI, Excel, FTP, HTML, Informatica, Java, Lawson, Lotus Notes, MedicAid, Medi-Cal, MediCare (APC, APG, OPPS), MS Office, MS Project, Oracle, Oracle Financials, Oracle Forms, Oracle Reports, PL/SQL, Platinum ERWin Erx, Powerpoint, SAS, SQL, SQL*Plus, SQL Server, Transact SQL, UNIX, VB (Visual Basic), VB.NET, VBA, Visual Studio .NET, Windows NT Server.

• BAX Global, Irvine, CA 1998-2000
Participated in the migration from mainframe to Oracle Financials. Customized the oracle tables to meet BAX's needs. Extracted the business rules from existing applications and translated them for Oracle. Applied the masking, editing, and constraints. Set up the alarms and the user prompts. Normalized and improved data quality controls of the accounts receivable (AR) and MSA accounting systems before extracting, transferring, and loading the oracle tables using SQL Loader. Designed custom reports and forms to add functionality to the oracle financials implementation. Skills used: Adabas, AdaSQL, BMS, CICS, CLIST, COBOL I/II/III, Cognos, Cool:Gen, CONSTRUCT, DB2/UDB, DL/I, DWA COBOL Merge, DYL-280 II, Easytrieve Plus, EDI, File-Aid, Focus, FTP, HTML, IMS DB/DC, Informatica, JCL, Lawson, Lotus Notes, MS Office, MSA Accounting, Natural, Natural 2, Oracle, Oracle Financials, Oracle Forms, Oracle Reports, OS/390, OS/400, PL/SQL, Platinum ERWin Erx, RPG, SAS, SQL, SQL*Plus, Syncsort, Teradata, Tivoli, TSO:ISPF/PDF, UNIX, VB, VB.NET, Visual Studio.NET, VSAM, XML, Xpediter.

• Sharp Manufacturing Corporation of America, Memphis, TN 1998
Participated in the legacy to SAP R/3 implementation. Provided a blend of functional and technical analysis (80-20) for the SAP R/3 implementation (Oracle as the RDBMS). Customized and configured the installed modules. Developed the database management and mining. Performed the data analysis and mapping; database normalization and clean-up; data extraction, transfer, and loading (ETL). Technical responsibilities included the platform and database migration, data conversion; prototyping and modeling; and data warehousing on the Oracle and non-oracle systems. Functional responsibilities included impact analysis and change/co-existence management; process alignment with the post-implementation system; gap analysis and enterprise application integration. Designed and added the open account system of reconciling transfers between the subsidiary and the parent corporation. Skills used: ABAP/4, Adabas, AdaSQL, BMS, CEDF, CEMT, CICS, COBOL, Cognos, Datacom, DB2/UDB, DL/I, Easytrieve Plus, Excel, Gentran EDI, Glossary (GLOS), ICCF, IDEAL, IDMS, IMS DB/DC, Infopac, Informatica, JCL, Lawson, Natural, Natural 2, On-Line File Utility (OLFU), Oracle, PL/SQL, PowerBuilder, SAP R/3, SAPScript, SAR, SAS, Scheduler (SCHD), Spooler (SPOC), SQL, Unix, VSAM.

• LabCorp, Burlington, NC 1997-1998
Participated in the merging of National Health Laboratories and La-Roche business into the existing LabCorp systems. Enhanced the HMO eligibility system in order to reduce the redundancy of data and efforts, centralize eligibility processing, produce more timely and accurate billing, lower processing costs, and raise client satisfaction levels. Skills used: Adabas, BMS, CICS, COBOL/370, Datacom, DB2, EDI, File-Aid, FTP, IDEAL, Infopac, IOF, JCL, MedicAid, Medi-Cal, MediCare (APC, APG), MS Office, Natural 2, Oracle, Oracle Financials, OS/390, QBE, QMF, SAS, SQL, Syncsort, Teradata, TSO:ISPF/PDF, Visio, VSAM, Windows 3.11/95/NT, Xpediter.

• Blue Cross Blue Shield of South Carolina, Columbia, SC 1997
Participated in the blending of IT streams to handle data processing for other Blue Cross Blue Shield organizations. Identified changes needed to comply with HIPAA regulations. Identified core issues in the system integration for expanded business area, and the database migration from TOTL to DB2 (and IMS to Oracle). Performed impact analysis and data-mapping. This led to smoother transitions and pro-active enhancements. Skills used: Abend-Aid, APS, BMS, CHAMPUS, CICS, CLIST, COBOL I/II, DB2, DL/I, DYL-280 II, Easytrieve Plus, EDI, emc2, Endevor, File-Aid, IDMS, IMS DB/DC, Infopac, IOF, JCL, OS/390, PL/1, QBE, QMF, QUIKJOB, REXX, SAS, SQL, Syncsort, TOTL, TSO:ISPF/PDF, Visio, VSAM, VSAMUTIL, Xpediter.

• Community Development Department, Burbank, CA 1997
Generated statistical reports regarding types and licensing requirements for business operating in the county, integrated the data into the existing Geographic Information System (GIS). This led to compliance with federal and state regulations regarding sic codes, zoning, safety, land-use, and enterprise zones. Skills used: Adabas, AdaSQL, BMS, CICS, CLIST, COBOL I/II/III, Cognos, DB2, DL/I, DYL-280 II, Easytrieve Plus, EDI, File-Aid, Focus, FTP, IMS DB/DC, Informatica, JCL, MS Office, Natural, Oracle, OS/390, PL/SQL, RPG, SAS, SQL, Syncsort, Teradata, TSO:ISPF/PDF, UNIX, VSAM.

• City of Burbank Information Systems, Burbank, CA 1996-97
Integrated the city’s many databases and provided cost-savings to the city to fund the project.
Created new systems for address validation and standardization. This led to easier portability into Geographic Information Systems (GIS), greater control over property development and planning, and compliance with federal regulations regarding zip plus4. Cost savings from postage and courier delivery helped off-set the costs. Skills used: ABC Flowcharter, Access, Adabas, AdaSQL, ADSO, ArcInfo, ArcView 2, AutoCAD, BASIC, BMS, C/C++, CA-VOLLE, CICS, CLIST, CMS, COBOL I/II, COBOL/370, COBOL/400, Cool:Gen, CONSTRUCT, CPS EasyMaps, Datacom, DataEase, DB2, DB2/400, DBase IV, Delphi, DL/I, DOS 6.2, DOS/JCL, DOS/VSE, DYL-280 II, EDI, Excel, File-Aid, Focus, FTP, HTML, ICCF, IDEAL, IDMS, IEF, IMS DB/DC, Infopac, Lotus 1-2-3, MapInfo, MVS/ESA, MVS/JCL, Natural, Netscape, Oracle, OS/2, OS/390, OS/400, OS/JCL, OS/MVS, Panvalet, PL/1, PL/SQL, PowerBuilder, QBE, QMF, REXX, RPG, SAS, SQL, SYBASE, Syncsort, TSO:ISPF/PDF, UNIX, Visio, VMS, VSAM, Windows 3.1/95, Word Perfect, Xpediter.

• Burbank Housing Authority, Burbank, CA 1994-1997
Provided consulting services on a fixed-bid and fixed-rate basis on multiple, concurrent projects. Designed an integrated database system for the Burbank Housing Authority.  This resulted in better tracking of participants at every level of the program, better reporting, the detection of fraud, and lower penalties imposed by US Department of Housing and Urban Development (HUD). Skills used: Access, Adabas, AdaSQL, BMS, C/C++, CICS, CLIST, COBOL I/II, COBOL/370, DB2, DL/I, DYL-280 II, Excel, IDMS, IMS DB/DC, MVS/ESA, MVS/JCL, Natural, Oracle, QBE, QMF, REXX, SAS, SQL, SYBASE, Syncsort, Teradata, TSO:ISPF/PDF, UNIX, VSAM, Windows 3.11/95/NT.

• Burbank-Glendale-Pasadena Emergency Response System, CA 1993-1997
Participated in the collaboration of efforts involving local, state, and federal agencies, to provide a comprehensive emergency response system. Migrated data from various platforms; enforced referential integrity and normalization; implemented federal and county regulations, and integrated the data from several jurisdictions into the existing Geographic Information System (GIS). This led to more timely emergency response efforts and greater safety for emergency workers. Performed the data analysis and mapping. Designed and developed the hazmat tracking and permit system. Performed the data extraction, transfer, and loading from multiple sources on different database systems into oracle. Used Oracle for unix for the graphical mapping and oracle for the mainframe (MVS) for the data warehousing using embedded Oracle PL/SQL. Skills used: ABC Flowcharter, Access, Adabas, AdaSQL, ADSO, ArcInfo, ArcView 2, AutoCAD, BASIC, BMS, C/C++, CA-VOLLE, CICS, CLIST, CMS, COBOL I/II, COBOL/370, COBOL/400, Cool:Gen, CONSTRUCT, CPS EasyMaps, Datacom, DataEase, DB2, DB2/400, DBase IV, Delphi, DL/I, DOS 6.2, DOS/JCL, DOS/VSE, DYL-280 II, EDI, Excel, File-Aid, Focus, FTP, HTML, ICCF, IDEAL, IDMS, IEF, IMS DB/DC, Infopac, Lotus 1-2-3, MapInfo, MVS/ESA, MVS/JCL, Natural, Netscape, Oracle, OS/2, OS/390, OS/400, OS/JCL, OS/MVS, Panvalet, PL/1, PL/SQL, PowerBuilder, QBE, QMF, REXX, RPG, SAS, SQL, SYBASE, Syncsort, TSO:ISPF/PDF, UNIX, Visio, VMS, VSAM, Windows 3.1/95, Word Perfect, Xpediter.

• City Attorney, Burbank, CA 1993-1997
Initiated Decision Support Services (DSS) for the cases and public relations efforts. Analyzed the ethnicity, age, gender, length of employment, and salaries of city employees to comply with the Fair Labor Laws.  Handled requests in this area by the American Civil Liberties Union (ACLU) and the US Department of Labor.  Areas requiring further study were identified and presented to the city council.  Indexed the attorneys' law library, created tickler system for civil and criminal cases.  This led to better preparation and fewer court rescheduling requests. Skills used: Adabas, AdaSQL, ADSO, BMS, CICS, CLIST, COBOL I/II, COBOL/400, DB2/400, DL/I, Easytrieve, EDI, IDMS, IMS DB/DC, MVS/ESA, MVS/JCL, Natural, Oracle, OS/400, OS/JCL, OS/MVS, QBE, QMF, REXX, SAS, SQL, Syncsort, TSO:ISPF/PDF, UNIX, VSAM, Windows 3.1/95.

• City Manager, Burbank, CA 1993 - 1997
Maximized tax revenues from redevelopment areas; minimized costs without affecting service levels to the community. Identified and investigated discrepancies between the Los Angeles County Tax Assessors parcel listing of Burbank properties and actual properties, resulting in a 7% increase in tax revenues and an increase in the city’s operating surplus. Skills used: Access, Adabas, AdaSQL, ADSO, BMS, C/C++, CICS, CLIST, COBOL I/II, DB2, DL/I, DOS/JCL, DOS/VSE, DYL-280 II, IDMS, IMS DB/DC, Natural, QBE, QMF, REXX, SAS, SQL, Syncsort, Teradata, VSAM.

• East-West Investments, San Gabriel, CA 1994-1996
Provided business and financial analysis support services. Set up and trained users on the Quotron system, reducing the need for telephone-based quotations and speeding up buy and sell processing by 57%.   Designed spreadsheets for risk/reward analysis aiding registered representatives in fulfilling their fiduciary responsibilities by recommending the investments most suited to clients' risk tolerance, temperament and financial objectives. Skills used: Access, Adabas, AdaSQL, BMS, C/C++, CICS, CLIST, COBOL I/II, COBOL/370, DB2, DL/I, DYL-280 II, Excel, IDMS, IMS DB/DC, MVS/ESA, MVS/JCL, Natural, Oracle, QBE, QMF, REXX, SAS, SQL, SYBASE, Syncsort, Teradata, TSO:ISPF/PDF, UNIX, Visio, VSAM.

• Human Resources, Burbank, CA 1994
Developed Decision Support Services (DSS) during the negotiations between the city and the employee unions. Surveyed the personnel compensation packages of government agencies in the Los Angeles County area, which resulted in new, less-costly, compensation packages closer to fair market values.  The Memorandums of Understanding (MOU) that resulted included continuing surveys in order to keep employee benefits as high as neighboring communities. Skills used: Access, Adabas, AdaSQL, BMS, C/C++, CICS, CLIST, COBOL I/II, COBOL/370, DB2, DL/I, DYL-280 II, Excel, IDMS, IMS DB/DC, MVS/ESA, MVS/JCL, Natural, Oracle, QBE, QMF, REXX, SAS, SQL, SYBASE, Syncsort, Teradata, TSO:ISPF/PDF, UNIX, VSAM.

• Reynolds, Kendrick, Stratton (RKS), Beverly Hills, CA 1992-1994
Promoted the use of appropriate technology among financial advisers. Programmed Quotrek (hand-held, wireless remote quotation system) for stock tracking and audible alarm for quicker response to market changes. Designed a client/contact system to ensure consistent and timely follow-through by registered representatives with prompting for referrals and feedback. Skills used: Access, Adabas, AdaSQL, ADSO, BMS, C/C++, CICS, CLIST, COBOL I/II, DB2, DL/I, DOS/JCL, DOS/VSE, DYL-280 II, IDMS, IMS DB/DC, Natural, QBE, QMF, REXX, SAS, SQL, Syncsort, Teradata, VSAM.

• Golden State Mortgage, Alhambra, CA 1990-1992
Solely implemented computerized loan processing software. Enhanced the loan application packaging system and tailored it to fit the regional needs of the customer population. Monitored and supported various pc-based systems reducing downtime and lost productivity. Evaluated available software and made recommendations based upon suitability, ease-of-use, and scalability. Created training programs and user guides. Installed software, and created macros as needed. Skills used: Access, Adabas, AdaSQL, ADSO, BMS, C/C++, CICS, CLIST, COBOL I/II, DB2, DL/I, DOS/JCL, DOS/VSE, DYL-280 II, Excel, IDMS, IMS DB/DC, MS Office, MS Word, Natural, PL/1, QBE, QMF, REXX, SAS, SQL, Syncsort, Teradata, VSAM, Windows 3.11.

• Medi-Group, Los Angeles, CA 1987-1989
Evolved a heavy-volume, state-subsidized care facility from the pen-and-ink world into the computer-age. Converted from a paper system to an automated patient database. Dramatically cut waiting time and increased patient flow. Converted the paper accounts receivable system to a computerized system that aged accounts and generated appropriate collection notices. As a result, collections were increased by nearly 30%, average age of accounts was reduced to 3 months from 8.7 months, and small claims court filings were increased 43%. Designed a patient recall system that resulted in a 13% increase in sales during first month of implementation. Streamlined the data-flow for MedicAid, Medi-Cal, and MediCare (APG) processing. Skills used: Access, Adabas, AdaSQL, ADSO, BMS, C/C++, CICS, CLIST, COBOL I/II, DB2, DL/I, DYL-280 II, EDI, IDMS, IMS DB/DC, MVS/ESA, MVS/JCL, Natural, QBE, QMF, REXX, SAS, SQL, Syncsort, VSAM, WordPerfect.

• Westside Academy, Los Angeles, CA 1986-1987
Created the student database, course- and student-tracking system, and automated the reporting requirements. This led to time-savings for the administrator and greater accountability to the state and federal agencies. Skills used: Adabas, AdaSQL, BMS, CICS, CLIST, COBOL/400, DB2/400, DL/I, IDMS, IMS DB/DC, Natural, OS/400, SAS, SQL, Syncsort, VSAM.

Member number:9680
Additional Contact information is available on the Information Page.
Software Contractors' Guild (www.scguild.com)
Copyright(c) 1995 - 2008 Sharon Storm, FireHorse Inc., and Software Contractors' Guild, Post Office Box 257,Nottingham, NH USA 03290-0257