Paul Stork - SAP SD and LE Functional Lead Consultant

Dunedin, FL, USA

Senior SAP Consultant specializing in Sales and Distribution (SAP-SD) and Logistics Execution (SAP-LE) modules. Implementing SAP since 1993. He has worked with all integration aspects of Sales and Distribution as well as interfacing into external systems and applications. Over 25 years of SAP consulting experience with 21 different clients. Supported over 50 customer sites go live on 5 different continents in 13 different countries. He has acted in the following roles: Junior, Senior and Principal Consultant, Consulting and Integration Team lead, Project Manager, Data Conversion Lead, Troubleshooting and New Technology Lead. The fact that he is valued team member is obvious from the fact that many of his engagements are 1 to 2 years in length. He is a proactive leader and an enabler of team strength and cohesiveness, as well as a top performer on individual tasks. Thrives on a challenge and always seeks optimum cost effective solutions for his clients.
SAP Experience – Summary
  • 25+ Years of SAP consulting experience
  • Helped clients go live in over 50 Sites and worked with 21 different clients
  • Has Implemented SAP Versions 2.1D to S4Hana
  • Primary Modules are Sales and Distribution (SAP-SD) and Logistics Execution (SAP-LE).
  • Consultant lead for various projects covering Order Entry, Distribution & Shipping, Billing and Pricing. Extensive international experience working with validated systems, SOX requirements and Global Templates.
  • Experience in the full life cycle of implementations from initial blueprinting to post-implementation support. Experience includes project and strategy management, custom development and issue resolution, testing and rollout management, team and end user training, personalization of SAP and process improvement
  • Extensive Configuration experience in all aspects of Sales and Distribution including pricing, output determination, partner determination, text determination, document types, copy control, commissions, rebates, promotions, material determination, third party orders, user exits, sales, shipping, billing, limited production planning, customizing screens with GUIXT, workflow, authorizations, payment cards, Logistics execution system, logistics information system, forms and report development, EDI, ALE
  • Extensive experience collecting requirements, designing and managing the development of custom client specific additions to SAP. These range from simple user exits to full blown custom “thin client” front ends for high speed data entry.
  • Interfaced into Siebel, Dallas Warehousing systems, RF scanning, EssBase, Compass, Red Prairie and various other legacy systems

Professional Experience, Certifications – Summary
  • Graduated from the SAP Academy for Customer Resource Management courses for Internet Sales (CRM-ISA)
  • Graduated from the SAP Academy for Customer Resource Management for Customer Interaction Center (CRM-CIC)
  • Worked in the following industries: Manufacturing (Cement, Chemical, Electric drives), Pharmaceuticals, CPG, Coal Export, grocery retailing, Sales (Brokering, Satellites), Consumer Products (Water Industry), Contact Lenses, High Tech.
  • Graduated a BSC (Electronic Engineer) from University of Cape Town

SAP Experience – Detail
Mars, Inc July 2017 to December 2018
Industry Consumer Packaging Industry (CPG)
Project Location(s) Toronto (Canada), Hackettstown (NJ), Remote
Project Description Migration of the Wrigley Gum SAP system into the Mars Inc. Global System
Role O2C Deployment Specialist
Responsibilities / Deliverables
  • Mars Corporation purchased Wrigley Gum (WWY) several years ago. In 2017 & 2018, they initiated a project to migrate the WWY SAP system into the Mars SAP System for Canada and the USA.
  • I was the main SD Lead in Canada responsible for configure the system to support the WWY business.
  • This began with gathering requirements and ended with the go live and nurturing support in April 2018.
  • Apart from the technical migration of the WWY business into the Mars SAP System, there was also new functionality and upgraded functionality also rolled out to the Mar business.
  • This included business process design, changes in pricing, item level payment term requirements, rolling out Global custom solutions for order optimization (truck load building), large order line splitting, Email 2 EDI, extending the pricing interface into Compass (a Trade and Promotion Management (TPM) system), Route Determinations, LSMW development and execution for data loads, and developing User Operational Guides for all the new functionality.
  • In June 2018, I was rolled onto the USA project which had been started about a year previously.
  • Specifically, I was involved in new pricing requirements, Compass integration (Trade and Promotion Management (TPM) system), developing LSMW’s for data migration, designing and execution pricing validations for open order migration (4000+ open orders), support the Interfaces to Orion (a Demand and Supply Planning & Forecasting System).
  • Also included gathering requirements, writing functional specification, managing custom development and testing and rolling new or changed functionality out to the business.
Coca Cola Florida, Inc December 2016 to June 2017
Industry >Consumer Packaging Industry (CPG)
Project Location(s) Remote
Project Description Bring South Florida into SAP
Role O2C Pricing & Functional Lead
Responsibilities / Deliverables
  • Coca Cola FL is a regional distributor of Coca Cola products. It (along with all the other regional bottlers) utilize the COke North America (or CONA) SAP system that is maintained by the Coca Cola Company.
  • CCBF purchased the South Florida distributorship in 2016. As part of this purchase, a project was undertaken to migrate their current business from an old version of SAP to the CONA SAP Instance. To support the go live, 35 SAP consultants were contracted, primarily in the Inventory Management and Warehousing space.
  • I was brought on to support this go live from an OTC perspective.
  • Additionally, CCBF had been having some challenges with their pricing department. This was causing a lot of rejected shipments or subsequent deductions. My responsibility was to evaluate the operations and come up with some recommendations.
  • Business Processes for pricing submissions, maintenance and changes were developed.
  • Pricing submission and maintenance Service Level Agreements were also developed for both Sales and the Pricing team to ensure that sufficient time and planning was given to the pricing functions.
  • New Mailboxes and Web Forms were added to facilitate the processes and make it easier to track performance.
  • I was also asked to mentor and teach a Coke Associate.
  • Part of my role was to liaise with the Coca Cola Company regarding future releases, bug fixes, new tools, new standards, assess the real impact and communicate this back to the CCBF business. If there was additional work resulting, I had to coordinate the execution of the work.
Amgen, Inc January 2013 to Now
Industry Pharmaceutical
Project Location(s) Remote
Project Description O2C Functional Lead - Global and Regional Enhancements team (validated environment)
Role O2C Functional Lead
Responsibilities / Deliverables
  • Amgen has a highly customized validated SAP system to meet the unique checks and balances for the clinical and commercial pharmaceutical industry.
  • Functional lead with responsible for designing and rolling out enhancements to existing global and regional functionality in the Sales, Logistics Execution and Billing areas.
  • Sales (SD): Rolling out an enhancement to the custom Java clinical trials portal.
  • Logistics (LE): Migrating a local plant from automatic batch selection in sales orders and deliveries to automatic batch selection in the WM transfer order.
  • Logistics (LE): Testing and deploying additional checks on the post goods issue of deliveries.
  • Logistics (LE): Regression testing upgrades to 3PL warehouses in Australia and Mexico.
  • Logistics (LE): Testing and deployment of a new customer ASN to prepare for the Federal traceability laws that came into effect in 2015. Worked closely with a 3rd party vendor, Tracelink to meet these needs.
  • Billing: Enhancing an existing POD process to update the billing posting dates for Spain.
  • Sales (SD), Logistics (LE): Transportation of Dangerous Goods solution assessment (part of SAP-EHSM) to automate a current manual process (DG master data, DG Checks, DG Labels, DG Forms, EDI, XPS, WM, GTS).
Novartis AG - Headquarters August 2013 to December 2013
Industry Pharmaceutical, Eye Care, Animal Health
Project Location(s) Basel, Switzerland, Remote
Project Description Global Process Owner (GPO) for O2C - Helping refine cross divisional business processes
Role Global Process Owner for O2C
Responsibilities / Deliverables
  • Novartis AG is a worldwide leader in pharmaceuticals, animal health and eye care industries.
  • Responsible for defining, refining and aligning 34 common O2C global processes for all the Novartis Divisions to allow a global template to be deployed with all new and re-implementations.
  • Responsible for laying out a custom revenue recognition solution that can be rolled out globally to support all the Novartis divisions.
  • Maintaining a global content portal (using NIMBUS) to display O2C processes and training for all divisions.
Novartis Alcon Apr 2013 to Jun 2013
Industry Eye Care Division
Project Location(s) Fort Worth, TX, Remote
Project Description New global implementation for Alcon. I was brought in to represent the Ciba Vision requirements and solution as the Ciba Vision system was being included in thi new implementation.
Role Senior SD Functional Consultant
Responsibilities / Deliverables
  • Alcon is the Eye Care division of Novartis. Within Alcon are 3 different business units (Surgical, Pharmaceuticals and Vision Care). Ciba Vision was rolled into the Vision Care business unit.
  • This project was a new SAP implementation to replace all their legacy systems. I was responsible for helping define and design the requirements for the Vision Care division.
  • This included defining many custom solutions that were in use in the Ciba Vision SAP system along with standard functionality in Sales and Billing & guidance in the Pricing design.
  • Represented Novartis as a global process owner and OTC expert to design common business practices throughout their global divisions.
  • Co-ordinated with the business to supply some change management in regards what is due to change from what they have today.
Novartis AG - Headquarters Nov 2012 to Apr 2013
Industry Pharmaceutical, Eye Care, Animal Health
Project Location(s) Basel, Switzerland, Remote
Project Description Global Process Owner (GPO) for O2C - Helping refine cross divisional business processes
Role Global Process Owner for O2C
Responsibilities / Deliverables
  • Responsible for defining and aligning 34 common global O2C processes for all the Novartis Divisions.
  • Part of a small team doing a scoping, assessment and business justification exercise to deploy FSCM as a global asset. This was in conjunction with the leading FSCM consulting company, High Radius.
Novartis Ciba Vision 2011 to 2012
Industry Medical Devices - Contact Lenses
Project Location(s) Atlanta, GA
Project Description Brought in to help support in the Global Competency Center (GCC)
Role Senior SD Functional Consultant
Responsibilities / Deliverables
  • Supporting 15 different countries.
  • Resolving defects.
  • Rolling out new functionality to countries.
  • Prepared the system for a UK rollout (FI and SD). A decision was made to defer this rollout indefinitely.
  • Designing, implementing and rolling out new solutions to resolve business issues.
  • A lot of pricing, promotions and custom solutions for managing Trials and lens banks.
  • Responsible for the many of the larger projects in the O2C area of the GCC.
Shurtape Industries, Inc. 2010
Industry Industrial Products - Shurtape and Ducktape
Project Location(s) Hickory, NC
Project Description New Acquisition - Henkel Ducktape
Role Functional Senior SD Consultant - 37 Sales and Stock transfer order Inter-company processes, Lowes display orders process, Ship and Cancel Process, UK initial configuration
Responsibilities / Deliverables
  • Shurtape bought a division of Henkel (Duck Tape division) and migrated an old existing Henkel SAP Solution to a the Shurtape SAP system (a later version).
  • Definition, configuration, customization, testing and rollout of 35 Inter-company / Affiliate scenarios.
  • Gathering requirements, defining, configuring, training and rolling out a business solution for Lowes Display Orders. This was a complex problem with a solution that is a combination of standard and custom functionality. Utilized SAP Workflow in the final solution. Included all reports to support the process.
  • Prepared the system for a UK rollout (FI and SD). A decision was made to defer this rollout indefinitely.
  • Support & fixes for Transportation Planning, Shipping.
  • Support Pricing & Rebate initiatives.
  • Support for Billing processes.
  • General go to guy supporting for the SD team.
Novartis-Ciba Vision 2008 to 2009
Industry Medical Devices - Contact Lenses (Validated Environment)
Project Location(s) Atlanta, GA
Project Description Rollout to North America
Role Functional Senior SD Consultant - SD Pricing Lead and leading seevral smaller projects to introduce New functionality for North America for Customer Promotions, managing and controlling of samples (currently a significant expense)
Responsibilities / Deliverables
  • Primary responsibility is the definition, configuration, customization, testing and troubleshooting of Pricing for US, Canada and Latin America. Ciba Vision has some complex and unique requirements for Pricing.
  • Included turning pricing strategy into solutions. To support the pricing and accounting requirements, it was also his responsibility to develop custom formulas
  • Had to change several user exits to control repricing on orders and invoices.
  • Training and preparing some key business members who will be supporting ongoing maintenance and troubleshooting of pricing
  • Included Reabtes and Promotions
  • Additional responsibility was to guide the business in how to implement a custom development used to track samples. This was a custom development that was designed and implimented previously at Ciba Vision.
  • Included budget management, rollout and project management responsibilities for keeping the projects on track.
FLIR 2007
Industry Hi Tech
Project Location(s) Boston, MA
Project Description Rapid implementation implementing SD, MM, PP, QM, CS, FICO, PA, FI, TEM
Role Functional Senior SD Consultant
Responsibilities / Deliverables
  • Primary responsibility included configuring Payment Cards and integration to Paymetric. Included some custom requirements around Billing Plans as well as integration into TEM
  • Collecting requirements for Revenue Recognition of Extended Warranties. FLIR decided not to upgrade their support pack level which meant we could not implement SAP's standard revenue recognition. Designed a custom revenue recognition solution which also integrated into the Equipment Master to add and modify standard and extended warranties.
  • Configuring and debugging the Integration of Training and Event Management (TEM-A component of SAP-HCM) to billing. TEM is used here to run FLIR's training center. This was a challenge as there is little to no documentation to support this integration and not many clients use TEM for external course management.
  • Configuring MTO & ETO integration with PP
  • Configuring several other business processes in SD
  • Developing SAP Query reports and giving SAP Query training to users
  • Miscellaneous configuration included pricing, document types, item categories, custom formulas and requirements for pricing and other areas and some minor coding
  • Go Live Support
Novartis-Ciba Vision 24 Months
Industry Medical Devices - Contact Lenses (Validated Environment)
Project Location(s) Atlanta, GA - Southampton, UK - Germany - Sweden - Benelux
Project Description Global Order to Cash + Custom Order Entry Front-End development (validated environment)
Role Functional Consultant supporting Order to Cash and customized order entry and other custom development
Responsibilities / Deliverables
  • Primary responsibility was to support the development of a custom order entry Front-end. Ciba Vision required a customized SAP front end screen to support their high volume call centers. It needed to support unique ordering requirements of lenses (order by lens parameters) and needed to be fast. Standard SAP order entry was used here with extensive GUIXT and user specific enhancements (different from the approach that was taken at Vistakon – custom front end screen).
  • Working with users to gather requirements and translate those into Development specifications
  • Designing and directing Ciba Vision specific features added to the Custom order entry
  • Extensive Go-live support in Europe (Benelux, UK, Germany, Nordic countries)
  • Managing the developers and development effort and direction
  • Leveraging as much of standard SAP functions as possible to speed up development
  • Configuration of SD order entry
  • Custom front-end developed for scanning in of returns
  • Extensive custom development effort to track and manage the $70 million dollars of trial lenses given away each year.
  • Custom development to support Patient orders
J&J – Vistakon 12 Months
Industry Medical Devices - Contact Lenses (Validated Environment)
Project Location(s) Jacksonville, FL - London, UK - Europe Rollout
Project Description Global Order to Cash + Custom Order Entry Front-End development (validated environment)
Role Functional Lead Consultant supporting & managing the Custom Order Entry Front-end development
Responsibilities / Deliverables
  • Primary responsibility was to support the development of a custom order entry Front-end. Vistakon was replacing 14 legacy order entry systems with this custom order entry front end
    Why custom?
    Firstly, the unique ordering requirements of lenses (order by lens parameters) and
    secondly, performance. Standard SAP order entry is too slow for a call center environment where each click is equated to dollars. The requirement was to be take a 20 second order.
  • Working with users to gather requirements and translate those into Development specifications
  • Designing and directing Vistakon specific features added to the Custom order entry
  • Go-live support in Europe
  • Managing the developers and development effort and direction
  • Leveraging as much of standard SAP functions as possible to speed up development
  • Configuration of SD order entry
  • What was accomplished at Vistakon is amazing. The bulk of the front-end was written in about 6 months. Today, that code is 1000's of lines, printed out it is a stack of paper 2 inches thick. We improved performance by more than 80%. And the users loved it – most important in my opinion. Very interesting project.
Pitney Bowes (PB) 14 Months
Industry Leasing and Mailing Machines
Project Location(s) Stamford, CT
Project Description Order to Cash and Leasing and Asset Management
Role Functional Lead Consultant supporting Billing & A/R Teams
Responsibilities / Deliverables
  • Primary responsibility was to support the Billing and A/R teams. PB was replacing 36 legacy Billing systems with SAP (R/3 Billing and CRM Billing engine)
  • Configuration of SD Billing, Output determination and CRM Billing Engine, Payment Cards (CRM&R3), Credit Checks (CRM&R3), Availability Checks (CRM)
  • Additional responsibilities included supporting the Order Management team – primarily CRM Customer Interaction Center and CRM Order management, R/3 and CRM Pricing.
  • General troubleshooter for any CRM configuration issues such as middleware, pricing, order management, marketing...
  • Testing and configuring CRM Usage Based Billing Module.
  • Directing the Workflow initiatives for the Billing and A/R
  • Supporting the technical team with a GUIXT initiative to simplify the CRM user interface
Lockheed Martin 6 Months
Industry Military Contracting
Project Location(s) Orlando, FL
Project Description CRM Proof of Concept Project
Role Project Manager and Functional Lead Consultant
Responsibilities / Deliverables
  • In charge of Project planning, managing of project team, ensuring that the deliverables were met, managing Scope
  • Configuration of CRM Contact Management, Opportunities with Sales Methodology and Activities
  • Additional responsibilities included setting up of transaction variants to simplify screens, user training, running various demos and a workshop
  • Additional scope included running CRM in a standalone mode, Middleware downloads, CRM Analytics (SAP-BW) and user training
  • Also linked into an external BW system called IBI via an Enterprise Application Integration Tool called AMTRIX
  • Returned for 2 months to implement a proof of concept using GUIXT to make the CRM screens more user friendly.
Acterna 2 Months
Industry High Tech - Test Equipment
Project Location(s) Newtown Square, PA
Project Description CRM FastTrack Project
Role Lead Sales and Distribution Integration Consultant
Responsibilities / Deliverables
  • In charge of configuring the Customer Resource Management specific portion of SAP Sales
  • Integrating the SAP configuration with Customer Resource Management System
  • Worked with the Middleware consultant to configure the Middleware for downloads
  • Validation of the initial Configuration downloads
  • Validation of the master data loads from SAP to Customer Resource Management
  • Configured E-Mail output from SAP Orders
Perrier-Nestle Waters 2 Years
Industry Bottled Water - Consumer Packaged Goods (CPG)
Project Location(s) Greenwich, CT
Project Description 3.1H Go-Live and 4.6C Upgrade Project
Role Lead Sales and Distribution Consultant / Issue Resolution and New Technology introduction
Responsibilities / Deliverables
  • SD Lead for all SD configuration and Integration issues
  • In charge of Pricing configuration for initial go Live
  • Promotions, Rebates and Siebel Interface
  • CHEP Pallet tracking custom development
  • Custom development for copy rules and requirements to control billing combination, pricing and shipping
  • Advanced Shipment Notification (ASN's) with barcode using packing functionality- development, project management and rollout
  • On-site support for go-live as well as user and team training
  • Implementation, project management and rollout of GUIXT to resolve a pricing maintenance issue in 4.6C
  • Implementation, project management of SAP-workflow to resolve business process issues
Nash Finch 2 Years
Industry Grocery Retailer
Project Location(s) Minneapolis, MN
Project Description SAP Retail Solution – Beta site
Role Lead Sales and Distribution Consultant
Responsibilities / Deliverables
  • Sales and Distribution Consulting Lead for all Sales and Distribution configuration and Integration issues. Responsibilities included blueprinting, configuration and final testing of:
  • Cigarette stamping process using Production planning
  • Credit Management
  • Third Party processing with custom development utilizing substitution chains
  • Broker commission handling with custom development
  • Sales and Distribution Availability Checking and Transfer of Requirements
  • Significant Performance issues
  • AutoTester training
  • Special Order handling (Advance, reserve and Food show)
  • Custom development for Not Shipped reason codes
  • Interface into Dallas (Now EXE) Warehousing systems
  • User authorizations
  • Final acceptance testing and error resolution
Akzo Nobel 1 Year
Industry Chemical Manufacturer
Project Location(s) Chicago, IL
Project Description 3.1G Implementation
Role Lead SD Consultant
Responsibilities / Deliverables
  • Sales and Distribution consulting Lead for all Sales and Distribution configuration including output and forms
  • Responsible for all Integration issues into Materials Management, Production Planning, Quality Management, Financial's, Costing, Profitability Analysis
  • Responsible for the initial blueprinting process
  • Responsible for training both the full time and the part time Sales and Distribution team
  • Responsible for training the teams how to use AutoTester for testing
  • Responsible for directing a Workflow initiative to add freight to all deliveries by the freight department before final billing
  • Responsible for configuring a custom menu specifically for Sales Persons

Other SAP Activities (USA)
ABB USA Customer had been live in Finland for 3 years with 3.1I and was upgrading to 4.6C. The US division was implementing SAP and required guidance through a Gap Analysis between USA requirements and European requirements. Nine major gaps were identified. Additionally, they needed to know the issues involved in organizational structure selection. Customer had not worked on SAP and also required training. Coaching for the weekly “show and tell” sessions that were presented by the SAP team to the greater business to demonstrate weekly progress. A final set of gaps and resolution recommendations were presented to the European Implementation team. 2 month engagement.
Mitsubishi Sales Responsible for go-live and post implementation support for the Mid-West and San Francisco. Involved User training and developing of business procedures and processes. 3 month engagement.

Other SAP Activities (South Africa)
Anglo Alpha Responsibilities included: mapping out the ASIS and TOBE analysis, data cleansing and loading, configuring the Sales Information System, training the implementation team on the SAP authorization concepts and configuration, user training, go-live and post implementation support – 2 years engagement
Twistdraai Coal Export Sales and Distribution consulting team lead. Company had a group of coalmines producing high quality export grade coal. Responsible for designing and prototyping a complete sales export solution for them including a competitive database. – 6 months engagement before leaving for the USA
Sandoz Pharmaceuticals Sales and Distribution consulting team lead. Company had one major distributor and reseller who took and fulfilled all orders. A daily feed summarized the detailed activity that was used to calculate commissions.
Designed a completely automated feed into SAP. SAP was purely being used as a data warehouse where reports and financial reports could be run.
Bayer Chemicals Guided the client in the upgrade from R/2 to R/3. Gave a complete overview of the R/3 functionality. 3 months

Professional Experience – Detail
SAP Customer Resource Management Application Consultant – Internet Sales, Customer Interaction Center
SAP America, Atlanta GA
SAP Consulting on the Customer Resource Management Internet Sales Application and Customer Interaction Center
SAP Sales and Distribution Principal Consultant, Incline Consulting Group, Incline Village NV SAP Consulting on the Sales and Distribution Module and SAP-Retail specific solution
Webmaster
SAP Sales and Distribution Principal Consultant, Virtual Task Group, Alameda CA SAP Consulting on the Sales and Distribution Module and SAP-Retail specific solution
SAP Sales and Distribution Principal Consultant, CAP Gemini America, Houston TX SAP Consulting on the Sales and Distribution Module
SAP Sales and Distribution Principal Consultant, Spearhead South Africa, Johannesburg, South Africa SAP Consulting on the Sales and Distribution Module and SAP-Retail specific solution
Mentoring of new Sales and Distribution consultants
Software Development Engineer, Siemens Telecommunications, Pretoria, South Africa Developing software for Public Switch Telephone exchanges
Developing remote update hardware and software for an optic fiber rural telephone switching project
Electronics Technician, Kentron, Pretoria, South Africa Developing hardware for helicopters and fixed wing planes

Education, Professional Affiliations, Citizenship
Degree Bachelor of Science in Electronic Engineering from University of Cape Town, South Africa
Citizenship US Citizen


Software Contractors' Guild (www.scguild.com)
Member number: 9735
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Copyright (c) 2019 Paul Stork, 1497 Main St #374, Dunedin, FL USA 34698