Delivery Capability

XRG has established its delivery center in India in Chennai. This center acts as a virtual extension of our customers IT and business processes, providing seamless integration with the customer's environment. These facilities include access controlled server rooms, communication network, training facilities and conference rooms.

XRG's delivery processes have been created to ensure high customer focus and flexibility to meet client needs. Our services are "high touch", as we understand that superior client experience in any engagement is critical for our success.
 

Delivery Methodology

XRG utilizes its proprietary Agile based outsourcing "Shore Value" methodology that is proven, comprehensive and flexible to meet specific client business needs. The processes facilitate effective ownership and management of critical activities, while providing significant cost savings to clients. All project engagements progress from initial assessments to full blown implementation based on the following criteria:

• Project Sponsorship and Governance
• Effective Communications
• Quality Assurance Controls
• Project Status Reporting
• Change Management Control
• Risk Mitigation Reviews
• Problem Escalation and Resolution

XRG's methodology segments projects for the most effective utilization of its onsite, near site and offshore resources which allow for 24 x 7 engagement capability for the most cost effective and on time delivery.