Text Box: Education: · BS Electrical & Computer Engineering, University of Massachusetts, cum laude (3.2 GPA) Certifications: · Radio Spectrum Management through NTIA · Protocol Analysis through “Sniffer University” Security Clearance: SECRET 1985 -1999 Keith Alan Plourd

Senior Network Engineer and Project Manager with Software Quality Assurance Experience

Qualifications Summary

Technical Skills

Professional Experience

Independent Consultant – The Networked Systems Shepherd – September 1999 to Present

·        Presently supporting State Senator Joseph Kenney’s bid for New Hampshire Governor by coordinating mass mailings and maintaining campaign financials in an Access database

·        Provided software quality assurance services in an ISO-9000 environment, writing and executing automated test scripts and manual test procedures on Windows 2000 and Unix hosts

·        Documented test plans, procedures and reports and integrated tests into one that would select appropriate tests

·        Worked through a VPN from my home office and survived two reductions in force as a contractor

IT Director - Nationwide Business Services – January 2005 to July 2008

·        Provided systems and database administration, process improvement and account tracking

·        Maintained and reconciled three local databases and three web sites

·        Ensured the efficiency of a small staff of employees

·        Implemented security aspects of sensitive transactions and wrote scripts that edit data to rigid requirements

Setup Technician - Shaw’s Ridge Equipment – April 2003 to December 2004

·        Prepared home equipment for sale to customers

Senior Engineer - Synetics, Inc. – October 1989 to August 1999

·        Designed, specified and programmed an SNMP poller using TCL and extensions and programmed a scripted discovery function

·        Worked several company contracts as a matrixed senior engineering resource

·        Provided planning, configuration, implementation, security accreditation and maintenance support for a variety of information technology resources, systems and customers:

·        A multimedia theater

·        An NT and WinFrame/Citrix server farm

·        FDDI and CATV backbones

·        A web server

·        Telecommunication infrastructure

·        Video material authoring systems

·        A RealNetworks audio/video server

·        A Microsoft Exchange messaging server

·        Gathered telephony and data communications requirements to put together a vision for an unemployment insurance call desk and co-drafted a telephone claims architecture

·        Delivered a report that characterized network traffic for a 2,500-node campus

·        Installed and used network management systems

·        Analyzed existing cable plant, network management systems and office automation server deployment to uncover legacy configurations that needed to be changed and to recommend infrastructure changes

·        Published a weekly paper advising readers on information technology developments

·        Personally managed the installation of wide area network (WAN) nodes, concentrators, and Cisco Systems routers

·        Configured core and WAN routers to support network expansion

·        Revised internal network router filtering and built packet-level firewalls

·        Integrated CAD workstations, tablets, a tape backup system and an electrostatic plotter into a local area network

·        Collected requirements and provided options to replace a minicomputer-based terminal network with capable personal computer-based applications systems

·        Recommended an infrared link to replace expensive costly telecommunications services

Prior Work

·        Co-authored a network design specification for the National Weather Service

·        Managed a six-member software development team that wrote and maintained a control and inventory interface between an Oracle relational database and a suite of broadband modems

·        Developed network monitoring tools to aid network management

·        Reviewed the redesign of a broadband radio frequency cable plant

·        Analyzed T1 data communication requirements, wrote solution specifications and plans and implemented the solution

·        Updated and edited maintenance procedures manuals

·        Authored FCC rule-making decisions that codified rules for narrowband voice communication, digital voice and data and high frequency communication

·        Served as a technical consultant on issues of land mobile radio emissions requirements and radio system design and performed intersystem interference analyses and radio spectrum loading studies at the FCC

·        Coordinated with FCC staff attorneys and the FCC’s Office of Science and Technology and other functional activities to ensure my writings were consistent with precedents and policies

·        Personally presented recommendations to the full Federal Communications Commission

·        Provided rule interpretations to public inquiries and prepared correspondence to Congressmen, other Federal agencies and the Private Radio Bureau licensing activity in Gettysburg, PA

·        Received training and certification for radio spectrum management to prepare to serve at the FCC

·        Reviewed equipment test plans and engineering change orders and prepared equipment specifications

·        Gained a working knowledge of military standards for avionics maintainability and reliability testing

·        Assisted in preparing rapid transit vehicles for sale to the Washington Metropolitan Area Transit Authority

·        Obtained a Master Radio and Television Technician License from the Commonwealth of Massachusetts