Candidate Name: Charles Johnson CharlesJohnson@ThinkingObjects.com - 202-369-4388
Mr. Johnson has over twenty years of performance driven professional experience. He has worked in the commercial, government, and educational arenas to deliver enterprise-class, N-tier, object-oriented solutions. He has used his systems and software engineering experience to help many customers successfully deliver and maintain their technical solutions. He has consistently demonstrated excellent interpersonal and written communications skills, also an outstanding ability to work with, to lead, and to motivate customers, contractors, and fellow team members. Mr. Johnson has educational training and professional experience in all aspects of the Object Oriented Engineered Software Project Life Cycle and the Structured Software Project Life Cycle, including developing and implementing his 4D Technical Solution Construction Approach®. He has performed engineering (software and systems), analysis, data modeling, design, development, integration, engineering management, configuration management, testing, and deployment, including technical evaluations for start-up companies. In addition, he has also been responsible for customer support, and training. Customers consistently recognized Mr. Johnson for his outstanding performance and commitments by General Electric, Martin Marietta, David Hale Associates, Deloitte Consulting and Prince George's Community College.
DOJ Top Secret and DOD Top Secret
Databases: ODBC, SQL, PL/SQL, DB2, Oracle, Sybase SQL Server, PC Databases
DHS-ICE Highlight Technology/Northrup Grumman
Feb 2013 - Present
Testing. Created test documentation and detailed engineering artifacts necessary to scope the work and meet ICE System Lifecycle Management (SLM) requirements (e.g. complete software configuration settings, architecture design, test plans etc.) and also outlined the testing schedule. Provided ICE-approved the final test plans and documented proof that the designed solution meets all of the requirements (in compliance with SLM required deliverable) perform detailed test plans and coordinating User Acceptance Testing (UAT).
ETL Monitoring. Successfully monitor a long running ETL process that processes 1.5+ million records in 3 shifts using Informatica PowerCenter. Provide data on health of the ETL. Successfully maintained the 4 hour service level agreement as specified by the customer's service level agreement.
Intake Key member of team providing Tier 2 and Tier 3 Contractor Service Desk support services according to customer defined 30 minute service level agreement using JIRA, an ICE approved tracking tool. Tasks include troubleshooting and running Hyperion BI reports also supporting efforts to address defects and system performance improvement for the data warehouse. Provide ad-hoc query support via email and phone to power users. Support maintain the existing ERR Reporting Repository via JIRA by and support business end-users in analyzing the information, modifying reports as per user request, validating data and business rules using the data dictionary and other engineering documents. As part of new vendor team, worked diligently to ensure customers mission by working long hours until team was fully staffed. Praised for the level of support by new prime contractor to ensure client while still meeting the client's SLA. Served as technical consultant to junior team members.
Reporting Lead effort supporting weekly and monthly reporting requirements. Created and updated Standard Operating Procedures (SOP), including checklist. Mentored new team on performing reporting, added configuration management processes to increase quality of product delivered to client. Increased quality level to 99% defect free by implementing process improvements including configuration management. Recognized by team members for experience, aptitude and attitude.
Contract Transition – Specifically named in the proposal. Member of team that transition contract to new vendor while continuing to support client missions mission critical milestones such as End of Year Reporting. Trained and mentored new team as It has grown from 1 resource to 5 full time resources. Created Standard Operating Procedures (SOP) in preparation for transition. Updated and customized SOPs to accommodate the skill level and expertise of new team while continuing to meet client's SLA. Mentored new team.
Joint Advisory Board Prince George’s Community College
Feb 2013 - Present
Member of Joint Advisory Board of Science, Technology, Engineering, and Math (STEM) and selected as co-chair for Infrastructure Subcommittee.
Defined business use cases with supporting test case, requirements and architecture for advisory board and membership. Provided prototype previews/presentations for technical and business audience. Provided a detailed solution design/migration plan from stove pipe solutions to an enterprise solutions.
Implementing a Customer Relationship Management platform on the Amazon Web Services to support board. Promoted to ECommunications Manager.
Provided infrastructure engineering support in testing and troubleshooting of software upgrades, including a Version Description Document (VDD) with installation instructions. Successfully created and provided operational and training manuals/configuration settings for system engineers.
Implementing a pilot project. Briefed Dean and Workforce workshop on pilot.
Senior Engineer FBI
May 2010 - March 2013
Provided primary full lifecycle (Requirements, Data Modeling, Development, Testing, Deployment, Data Cleansing and Maintenance) technical support to a business intelligence project supported by the enterprise data warehouse utilizing Oracle, Informatica and MicroStrategy in an agile virtual (VMWare) environment.
Developed PL/SQL procedures then performed system/data analysis to port SQL to Informatica mappings and workflows. Created end-state solution that eliminated replication (aka “kill and fill”) in favor of quicker 'end-dating' (updating only changed data).
Delivered the SQL based ETL, which sourced Oracle and SharePoint to support an enterprise wide high visibility set of MicroStrategy reports, which were repeatedly briefed to the director.
For the Federal Bureau of Investigation (FBI) Investigative Projects Unit Support Unit supported an infrastructure level COTs integration project valued at $15 million.
Performed engineering task such as requirements definition, test planning and design review and test analysis.
As a subcontractor- awarded a peer award by the prime contractor.
Test Architect/Automation tester Immixgroup
Dec 2009 - Present
Implemented an automated testing organization supported by the Rational Testing tools for an enterprise application, webTA.
Developed, delivered and used a RUP based process to support automated functional regression testing using TestManager and Rational Robot. This custom test driven process included requirements management (RequisitePro), problem resolution (Clearquest) and configuration management (ClearCase) running on Oracle 10g. Deliverables included training and creation of a regression suite.
Successfully performed two testing iterations including requirements allocation, systems engineering, defect identification and test case creation and execution.
Senior Engineer CACI- Name Check Project
March 2008 - July 2009
Supported a mission critical custom HighView DOCEX application for the Federal Bureau of Investigation (FBI) records management division (RMD). Recognized by client for technical expertise.
Increased team productively and helped bring the project into FBI LCM compliance by creating day forward documentation, which corresponds to the FBI LCMS. Created innovative test case templates included documentation to support for all stakeholders (end user, help desk and programmers), integrated document minimized resources, including data setup.
Senior Test Engineer Airline Tariff Publishing Company (ATPCO)
Jan 2007 - March 2008
Member of team that wrote test plan for technology Airline Tariff Publishing Company’s (ATPCO) Technology Transformation project used to stand up testing organization, including process and SOPs.
Created the testing approach using path analysis and Cyclomatic Complexity on requirements, documenting analysis in Visio.
Wrote and reviewed test plans including test cases using Basis Path Analysis for back end and front end testing in Mercury Quality Center (QC).
Analyzed, documented and monitored defects in QC and ClearQuest.
Executed and analyzed test cases in QC. Wrote problems reports to support testing.
Senior Engineer SAIC- Future Combat Systems Project
Oct 2005 - April 2007
Worked with a Defense Department project team in a series of architectural elaboration meetings that successfully saved an at risk project, by defining deliverable based on ROI and project risk.
Guided requirements, design and testing teams using use cases oriented products including mapping business process to software services.
Was a key member of the test team which increased the proficiency and quality of their testing efforts by helping to implement a RUP based tests.
Using the Systems Architecture Document and design models to drive the testing artifacts including requirements mapping, and feature definition.
Increased customer’s image with their client by adding testing artifacts to their deployment deliverables.
Enterprise Architect SRA- Department of Justice Project
Jan 2006 - June 2006
Served as Enterprise Architect on a team of 7 engineers that created and delivered a report to the US Attorney General’s office. Performed site visits and briefings to DOJ bomb labs.
The report was briefed to the DOJ CIO.
Senior Engineer SAIC- Virtual Case File Project
Aug 2002 - Oct 205
Served as key member of a requirements and software architecture team supporting a development team of 250 that was delivering a product to a user base of 48,000 users, using an iterative development and deployment approach.
Key team member in the transition from a developer oriented development methodology (steel thread) to engineering based development methodology (RUP).
Middleware Architect American Association of Medical Colleges
Dec 2001- Aug 2002
Served as Middleware Architect for an educational non-profit organization re-engineering their mission critical custom application that supports 40,000 users per year. The AMCAS prototype was turned into production software, roughly 40,000/year and the distributed computing architecture supports 115 clients, running a 24/7/365 applications server pool which was successfully demonstrated.
Enterprise Architect METCOM
April 2000 - April 2002
Worked with the senior management of a telecom customer building an EAI solution to perform a technical and business assessment of their technology infrastructure.
Created an implementation plan based on workflow, use cases, requirements and test cases.
Enterprise Architect Eagle Transportation Solutions
July 2000 - Dec 2001
Worked for a Fortune 100 transportation client, working on achieving CMM level 3, helping them to extend a product line by solving critical architectural issues. Deliverables included: Uses Cases, UML diagrams (Use Case, Activity, sequence, class) (Rational Rose, Together) and Java prototypes.
Enterprise Architect METLIFE
June 1999 - April 2000
Served as a Chief Internet Architect for a Fortune 100 insurance client, helping the client to build an Internet Applications Division.
Enterprise Architect AETNA
June 1998 - June 1999
Served as an Information Architect for a large insurance client. Implemented four quick turn-around applications from legal contract documents. Process became standard development paradigm.
Enterprise Architect Real Related
June 1999 - March 2007
Served as a strategic consulting and technical mentor for an Internet client. Worked with business leaders to incubated company through pilot phase and beta phase.
Enterprise Architect JBL Stamping
Oct 1997 - April 1999
Served as a Software Architect for a manufacturing client, created enterprise data documentation to support a case study to implement a factory floor software.
Enterprise Architect
Oct 1998 - April 1999 Eagle Transportation Solutions
Served as a key member of a business acquisition team for a transportation customer reporting to Board of Directors.
Senior Engineer Military Sealift Company
Aug 1998 - Oct 1998
Selected as a member of a small team performing initial hardware and software infrastructure upgrade for an international organization at bases in Japan.
Configuration Manager National Missile Defense
June 1997- Aug 1998
Served as Configuration Manager for the National Missile Defense System.
B.S. Computer Information Science
State University of New York, Buffalo, NY
CERTIFICATIONS & AWARDS
Engineering Process Improvement Certification Phase I, Martin Marietta Advanced Concepts Center
Engineering Process Improvement Certification Phase II, Martin Marietta Advanced Concepts Center
Object Oriented Technology, Martin Marietta Advanced Concepts Center
Prince George’s Community College Joint Advisory Board for Science, Technology Engineering & Math (STEM) Advisory Board member, Infrastructure Subcommittee Co-Chair
Awarded a peers award from David Hale Associates and Deloitte Consulting
Awarded status of Software Architect: Practicing Member, Worldwide Institute of Software Architects
Member of International Association of Software Architects (IASA)
Achieved outstanding grade on the JAVA 1.1 Exam
Martin Marietta Pride Award
Martin Marietta Engineer of the Month
Page