Bob Carmichael
2414 Country Club Pkwy.
Garland, TX 75041
(972) 840-2553
SUMMARY
Ten years of implementing/enhancing the SAP Travel Management module.
Ten years of developing complex workflow processes to support a variety of business activities.
Twelve years of successfully implementing the SAP HR (HCM) module in organizations of all sizes.
Twelve years of coding ABAP business objects, function modules, programs, reports, and user exits.
Excellent communication, leadership, training, and interpersonal skills.
Masters degree in Computer Science
Masters degree in Business Administration
Top Secret security clearance (TS/SCI with polygraph).
Certified by SAP in HR, ABAP,
and ASAP.
AREAS OF SAP EXPERTISE
Travel Management
Workflow
HR (HCM)
ABAP
SAP EXPERIENCE
Kraton Polymers
Houston, TX
Senior SAP Consultant
Feb/09 - Present
Implementing the SAP Travel
Management module in ten countries on an ECC 6.0 system. Duties include
analyzing client requirements, developing solutions, configuring SAP
to meet those requirements, application testing, and documentation.
Johnson & Johnson
New Brunswick, NJ
Senior SAP Consultant
May/08 – Jan/09
Implemented SAP HCM world-wide
on an ECC6 system. Duties included analyzing client requirements, developing
solutions, configuring SAP to meet those requirements, application testing,
and documentation. This is truly a world-wide solution with employees
in 58 countries and deployment in twenty-eight languages.
Graybar
St. Louis, MO
Senior SAP Consultant
Mar/08 – Apr/08
Provided SAP workflow, travel
management, and HR support on an SAP ECC6 system. The company was upgrading
and reconfiguring the SAP landscape. The company ran the FI system on
one box and the HR system on another. The travel management system was
moved from the FI box to the HR box. Travel expenses were paid through
the SAP payroll system. Documented As-Is and To-Be processes.
Avid Technology, Inc.
Boston, MA
Senior SAP Consultant
Jan/08 – Feb/08
Provided SAP workflow, travel
management, and HR support on an SAP ECC6 system. The company was going
live with T&E, including approval workflows, and needed an outside
expert to validate and finalize their work. This was a world-wide implementation.
Allison Transmission, Inc.
Indianapolis, IN
Senior SAP Consultant
Oct/07 – 12/07
Performed blueprinting and
project planning for converting from Peoplesoft HR to SAP HR (HCM).
Prepared plans, estimates, blueprints, and schedules. Conducted JAD
and JRP workshops to define requirements and identify ways to improve
HR department processes using the new features of SAP ECC 6. Areas of
involvement included PA, OM, Training & Events, and Health &
Safety. Defined interfaces to external systems.
Boeing Services Corp.
Chantilly, VA
Senior SAP Consultant
May/06 – Oct/07
Implemented SAP travel management
with policies configured to support government travel through the ECC
6.0 portal. Established HR policies and infotypes to support users of
the system. Developed workflows to ensure rapid approval and payment
of travelers. Recommended HR configuration changes required to support
the new system. Developed coding specifications for user exits and custom
programs to enhance the standard system. Performed system testing using
eCATT and Mercucry. Participated in Six Sigma process improvement group.
Developed specifications for loading and generating custom reports from
the BI/BW.
IMG Worldwide
Cleveland, OH
Senior SAP Consultant
Feb/06 – April/06
Configured the SAP Travel &
Expense Management module for this multi-national company. This included
developing a blueprint for implementing T&E in twenty-seven countries.
Also included was the redesign of key features of the HR module to support
T&E, and developing workflows to expedite document processing. The
travel system used optical archiving, automated credit card transaction
processing, and world-wide per diems.
Boeing Services Corp.
Chantilly, VA
Senior SAP Consultant
June/05– Feb/06
Developed a plan for revising
the HR organizational structure in a way that will support workflow.
The original implementation did not provide that capability. Designed
workflow processes to support trip requests and expense report approvals
and notifications.
Prepared Boeing’s public
service client for the replacement of its travel management system with
SAP travel management. This involved configuring SAP to enforce US government
travel policies in SAP 4.7 and mySAP ERP 2005 environments.
Used the case management functionality
of SAP CRM to design a replacement for an in-house developed employee
assistance program (EAP) system. The new system will track contacts,
events, schedules, referrals, and documents related to cases.
Coded ABAP programs to support
the tracking of shipping expenses.
Pilgrims Pride
Rockwall, TX
Senior SAP Consultant
March/05– June/05
Performed blueprinting and
configuration of the SAP Travel Management module. This involved designing
the interface between SAP Financials and SAP HR on different platforms
and at different release levels. Trained client personnel to configure
and implement the module.
Siemens Business Systems
Allen, TX
Senior SAP Consultant
Feb/05– March/05
Performed blueprinting and
configuration of HR organizational management and performance appraisals
using mySAP ERP 2004 in a public sector implementation. Developed a
project plan for ESS/MSS in the enterprise portal (rel. 6.40). Performance
appraisals were done with the new management by objective (MBO) module.
Loaded organizational data from the legacy HR system using the new best-practices
migration toolset.
MIT University
Boston, MA
Senior SAP Consultant
July/02– Feb/05
Implemented a highly customized
version of the SAP Travel Management system for the MIT using release
4.6C. They had an old web-based travel system that could not communicate
with SAP. I was able to keep much of their web interface while running
true SAP travel management in the background. This reduced user training
and implementation costs. MIT has a complex set of public sector travel
regulations mandated by the government. It also has unique requirements
for tracking commitments and burden for government funded projects.
Supported HR by designing interfaces, infotype exits, authorization
profiles, and non-employee data for consultants working for the lab.
Developed HR planning and reporting modules to track employee activities
and monitor assigned equipment.
COMPUSA
Dallas, TX
Senior SAP Consultant
April/02– June/02
Implemented complex workflow
processes based on the HR org. structure at COMPUSA. COMPUSA had a requirement
to automate the purchasing approval process and SAP workflow was the
ideal solution. Since workflow is totally dependent on the HR org. structure,
I had to evaluate that structure and recommend enhancements. Duties
included workflow design, configuration, testing, and user training.
Sacramento Municipal Utility District
Sacramento, CA
Senior SAP Consultant
Mar/02– Mar/02
Evaluated and redesigned workflow
processes at this electric utility. Made recommendations regarding business
process changes, workflow approvals, org. management, security, and
ESS. They were having a number of problems with the way workflow had
been implemented and wanted an outside expert. For instance, intended
approvers were not always receiving workflow tasks. Their security scheme
did not always allow intended agents to do their work. I developed a
new workflow process that would detect problems (such as no authorized
agent available) in the first step and notify the department responsible
for fixing the problem. In many cases their HR org. management structures
did not support their workflow requirements. I also showed them how
they could revise and simplify their security roles.
Hughes Network Systems
Germantown, MD
Senior SAP Consultant
Oct/01– Mar/02
Configured, tested, and modified
the CATS (Cross-Application Time Sheet) module and ESS for this satellite
communications company. CATS will allow all employees to enter their
weekly time sheets through the internet. They were on release 4.6C of
R/3, release 4.6D of ITS, and release 2.11 of the Workplace Portal.
Work included IMG configuration, HTML and JavaScript modifications,
custom programs, and user exits. I set up structural authorizations
based on their HR PD org. structures. I also implemented role-based
security.
Bank One
Chicago, IL
Senior SAP Consultant
Feb/01– Oct/01
Developed enhancements to Bank
One’s Employee Self Service (ESS) processes using WebStudio, HLML
Business, JavaScript, and ABAP. The bank had requirements that SAP’s
travel module could not fully satisfy, so we developed a customized
system using as many of the SAP provided components (BAPIs, tables,
etc.) as possible. We paid ten million dollars per month in travel expenses
through this release 4.6B system.
StorageTek Corp.
Denver, CO
Senior SAP Consultant Jan/01–
Jan/01
Set up and configured the Excel
spreadsheet for trip expenses. This company was already in production
with SAP’s web based travel planning and expense reporting, but wanted
to use the SAP delivered spreadsheet for its off-line capabilities.
Deluxe Corp.
St. Paul, MN
Senior SAP Consultant
Oct/00 – Jan/01
Developed Employee Self Service
(ESS) Manager Self Service (MSS) internet applications. This includes
writing the R/3 transactions from scratch with ABAP; taking them to
the web with WebStudio, HLML Business, and JavaScript; and developing
workflow tasks to support the approval process.
Autodesk, Inc.
San Raphel, CA
Senior SAP Consultant
Jan/00 – Oct/00
Developed internet application
components and the supporting workflow processes for a software company
on release 4.5B. This includes modifying and extending the Employee
Self-Service (ESS) transactions delivered by SAP. This company had SAP
in production for a couple of years but had not fully utilized its capabilities.
Top management wanted everything web-enabled with approval processes
in workflow. I also setup the authorization profiles using the profile
generator. It was a global implementation.
Dade Behring, Inc.
Chicago, IL
Senior SAP Consultant
Feb/99 – Nov/99
Implemented the SAP HR module.
Also, installed the Travel Management module for this medical products
company. Responsibilities included Employee Self Service (ESS), workflow,
and the internet application components using release 4.5B. This was
an ASAP project using the pre-configured client. Installed and maintained
the ITS (Internet Transaction Server) and WebStudio. Extended the functionality
of SAP delivered ESS components. Developed complex workflows and new
business object methods. Mapped Peoplesoft data for conversion to SAP.
This was the first SAP travel project ever to go live with ESS and customized
workflow.
Softline, Inc.
San Jose, CA
Senior SAP Consultant
Jan/99 - Feb/99
Helped develop a rapid implementation
product for SAP HR. This involved extending the SAP pre-configured client
and creating new accelerators.
Stoltzenberg and Partners, Inc.
Dallas, TX
Senior SAP Consultant
Oct/98 - Dec/98
Prepared a large service corporation,
EDS, for the implementation of SAP. Performed project planning and scoping.
Trained client team members on the functionality of the SAP HR module
in release 4.0B. Set up a model company and demonstrated the integration
between HR and other SAP modules. Used ASAP to plan and organize the
project.
Softline, Inc.
Nashville, TN
Senior SAP Consultant Oct/97 – Oct/98
Implemented SAP R/3 HR in the
national practice office of Deloitte & Touche for SAP America. This
implementation includes a number of operating companies with offices
throughout North America and Europe. It was the first large personal
services company to go live on SAP HR. Duties include the configuration
and customization of the PA and PD modules, training team members, and
recommending implementation strategies to all levels of client management.
Developed eight new HR infotypes using ABAP. Also coded field exits,
infotype exits, and programs called from dynamic events to extend the
functionality of HR beyond the limits of the IMG.
GTE
Dallas, TX
SAP Consulting Associate
July/96 – Oct/97
Implemented SAP HR at GTE as
a consultant for SAP America. Duties included analyzing client requirements,
documenting the processes as EPCs (Event Process Chains) using Visio,
configuring HR to meet those requirements, and developing extensions
to SAP to fill gaps. Extensions included new PA and PD infotypes, evaluation
paths, PD relationships, PD objects, matchcodes, area menus, transactions,
personnel events, and dynamic events. Modified features and used PAI
and PBO exits to achieve the necessary results. Also trained client
personnel in the functionality and configuration of SAP. Configured
SAP to support staffing, benefits, organizational effectiveness, records
management, labor relations, health and safety, and training and event
management. Mapped legacy data to SAP master data for conversions and
interfaces.
Sabre Decision Support, Inc.
Ft. Worth, TX
SAP Internal Consultant
Jan/96 – July/96
Provided SAP R/3 consulting support to the HR project of American Airlines. Worked on the team which developed the As-Is and To-Be EPCs (Event Process Chains) for both the US and international activities. Performed gap analysis in the PA/PD areas. Documented user reporting requirements and compared those requirements with SAP delivered reports. Also documented the data structures within the PA and PD modules. The project involved configuring and implementing the HR module to support 110,000 employees worldwide.