Milind . Joshi

Vice President, Data Technology, Toronto

95 Rameau Drive

Toronto, ON, M2H 1T6

mjoshi@ideatechnosoft.com | milindj@hotmail.com

(416) 927-8956

SUMMARY

• Senior Big Data Technology Leader with 15+ years of overall experience in the financial services, insurance, and government sectors

• Over 10 years of experience with design, architecture, implementation and rollout of large scale data capture, data integration, data analytics platforms

• Helped a $170 million property information services company operating in Canada and USA grow from $5 million.

• Expert at executing high efficiency data-based products that eliminate manual processes to ingest data, integrate data sources, analyze data patterns, identify revenue streams, uncover new revenue, and cut wasted cycles in business processes, increase quality and margins.

• Skilled at managing new product development, applied R&D, and integration projects

• Have lead teams of up to 10 direct reports with over 50 indirect reports.

• Worked in India, Europe, and North America with diverse teams and cultures

• Fluent in English (native), Hindi, 4 other Indian languages, working knowledge of German

• Experience with startups and scaleups, successful on both sides of the outsourcing fence

• Versatile hands-on professional with knowledge and ability to strategize and execute tactically as needed on roles even outside of the traditional technology environment – finance, accounting, sales, marketing, administration, technical support, and customer service.

PROFESSIONAL EXPERIENCE

Redihive Inc. (A Realmatters company) www.realmatters.com (June 2008 – March 2014)
Redihive is the Technology platform driving the Realmatters group of companies – Solidifi Property Appraisal Management (Both US and Canada), IV3CUS Insurance Inspection Services, and later acquisitions. With over 2000 completed transactions per day in Canada and USA, the Redihive cloud-based network platform using Linux, Apache, MySQL, Tomcat, EJB, and related ecosystem, serves over 50,000 users worldwide, supporting annual revenue of over $170 million dollars (growing annually by 40-50%). The platform has been operational since 2004.

Vice President, Data & Technology – Markham, ON, Canada (February 2010-March 2014)
The Markham location is the hub of all technology operations, a team over over 35 professionals of business analysts, architects, software developers, QA, system administrators and project management powers the technology platform with an Agile Kanban-style development cycle.

Key Responsibilities and Accountabilities:

• Provide technology & operational leadership for the data extraction and acquisition platform

• Lead applied research in the area of data acquisition, data analytics, and building new data-based products

• Lead technology integrations related to data acquisition

• Negotiate and manage 3^rd party vendor relationships

• Lead the SR&ED claim preparation

• This position reports to the CTO of Realmatters Inc., and is part of the senior technology management team headed by the CTO

Key Achievements:

• Solved appraisal data acquisition problems by implementing an in-house data extraction solution that achieved 96.7% accuracy (from 72% before), saving over $1.2 million in data acquisition costs

• Developed a property data warehouse of appraisal data, with over 2.25 million data items extracted per day, scrubbed, quality-scored, business rule validated, normalized and versioned, ready for data analytics.

• Led the integration with a point-of-entry desktop software company to achieve 100% data accuracy for Canadian data

• Led the effort to gain 100% compliance with Fannie Mae & Freddie Mac regulatory compliance in the US (UAD & UCDP) with MISMO XML

• Reversed the trend of previous unsuccessful SR&ED claims to recover over $1.6 million in SR&ED tax credits.

• Developed a new vendor scoring and ranking model to objectively rate vendors based on quality, turnaround time, price, followups, and business volume – replaced old unreliable model with statistically sound one.

• Played a key role in the integration of 2 acquired companies, including a Canadian company (Canadian Underwriting Services Limited) and one in the USA (Kirchmeyer & Associates, Buffalo, NY).

• Managed the Application Performance Management initiative to increase the stability, scalability, response time of technology platform using New Relic, Newstar (Browsermob)

• Supported the winning preparation of over 12 large RFPs to major banks and insurance providers.

• Managed 11 vendor relationships throughout the cycle of contract negotiation, active operation, renewals, and end-of-business.

• Developed over 25 detailed business cases for build-vs-buy, replace vs. repair, acquire vs. rent for various projects

• Played a role on strategy and execution of 98 projects over engagement tenure.

Consultant, Data Extraction & Cleanup– Toronto, ON (June 2008-January 2010)
Worked closely with startup team of around 10-12 technology professionals, with company revenue in the range of $5 million. In-house efforts for data extraction had proven to be unviable, whereas this was critical for ongoing business success.

Key Responsibilities and Accountabilities:

• Lead the automation of data extraction and cleanup of inbound Canadian appraisal forms

• Reported to the VP of Applications managed 3 direct and 5 indirect reports.

Key Achievements:

• Developed first-in-kind appraisal data extraction technology to enable Solidifi to allow use of standard appraisal industry forms still being able to support an industry leading property risk report, allowing company to acquire new market-share in Canada from 5% to 15%.

Business Renaissance Group Inc. (June 2006 – June 2009)
BRG focused on large-scale manufacturing companies, providing a fruits-to-the-root view of their products, allowing various operations and reports, allowing them to control various aspects of the manufacturing process, such as volumes, packaging, margins, etc. This replaced the traditional spreadsheet-based approach to operations analysis.

Chief Technology Officer – Toronto, ON (June 2006 – June 2009)
Reporting to the CEO, led the development of the Business Intelligence Platform, BRG Analyzer. Led a distributed development team using Agile development methodology in USA, Canada, and India, from prototype to production-capable version, working closely with product team and the lead architect, using Microsoft .Net technologies to create a Business Intelligence suite of tools that cut the analysis time by 50%.

IDEA TECHNOSOFT INC. www.ideatechnosoft.com (September 2003 – Present)
IDEA TECHNOSOFT INC. is a data extraction ixtract^® platform company, with over 200 installations worldwide, for converting unstructured information to structured data. The technology platform deals with the extraction of data from paper sources (OCR, ICR, OMR, Barcode, etc.), and extraction of structured data from PDF documents, Excel spreadsheets, and other electronic data formats, built on proprietary C/C++ code for Windows and Linux platforms.

President & CTO – Toronto, ON (September 2003 – Present)
Technology and Corporate office in Toronto, Canada, with offshore presence in India and partnerships in Europe and USA. Company founder and key promoter, technology leadership and management. As a new immigrant to Canada, created technology startup, drove consulting revenue and applied R&D to create technology platform. Led the marketing, sales, and implementation for key customer accounts. Translated several research papers in Machine Learning and Computational Linguistics domain into proprietary algorithms included in IDEA's ixtract^® platform.

RelSoft (India) Pvt. Ltd. (September 2000 – September 2003)
RelSoft was an offshore software development company serving banks and financial institutions in Western Europe. Specializing in Check Image Capture, High Speed Document Scanning, Enterprise Document Management Systems, Workflow, Content Management.

CEO – Pune, India & Toronto, Canada (August 2000 – September 2008)
Created company, acquired initial clients, built offshore software development team, complied with complex Indian regulations around export, software development, etc., and built a profitable offshore software development company. Pioneered the use of software for OCR/ICR and replaced hardware-based custom-built OCR/ICR boards, reducing project costs by a factor of 10. Installations included check-processing for over 30 million cheques per month.

Mastek Ltd. www.mastek.com (February 1999 – August 2000)
Mastek is a large Indian outsourcer with clients around the globe. I was hired as a Software Developer to lead applied research in the OCR/ICR area for a German client.

Software Engineer & Programmer Analyst – Pune, India (August 2000 – September 2008)
Joining Mastek's flagship account in Germany, helped consolidate and stabilize a rocky client relationship, helped increase account revenue by 100% by increasing the number of projects that were outsourced to Mastek. Honored with the Chairman & Managing Directors High Flyer award.

Datamatics Technologies www.datamatics.com (December 1997 – February 1999)

Datamatics is a large Indian outsourcer with clients around the globe. I was hired to join a team of software developers for their Lexis-Nexis account. I created programs to allow the import of various data sources, such as magazines, newspapers, journals, etc., into pre-researched databases. Even though I was hired as a trainee, I was able to contribute without need for any specialized training or ramp-up time. I also managed the shared development and deployment environment for the team as systems administrator.

EDUCATION, TRAINING AND CERTIFICATIONS

Machine Learning & Computational Linguistics (2004-2007)

University of Toronto – Graduate Studies

Post-Graduate Diploma in Software Technology (1998-1999)

National Center for Software Technology / Center for Development of Advanced Computing, Mumbai, India

Bachelor of Engineering in Electrical and Electronics Engineering – (1993-1997)

Bapuji Institute of Engineering and Technology – University Top Ranker and winner of the Siddegowda Gold Medal for overall-top-performing student.