Jeffrey M. Winkler | |
Work 301-560-4189 Fax 301-560-4193 Home 301-438-2270 | 2216 Cold Meadow Way Silver Spring, MD 20906, United States |
| Summary | |
| A dual Principal R5 and R6 Certified Lotus Professional, with more than ten years of experience in building Notes and Web-based applications for major corporations and Fortune 500 companies. Analyze user requirements, procedures, and problems to automate processing. A recognized problem-solver and troubleshooter, able to meet challenging corporate goals. Experience with cutting-edge industry practices that make major contributions to profitability. | |
| Education | |
| January 1994 | George Mason University, Fairfax, VA |
| M.S., Computer Science | |
| GPA: 3.75 | |
| June 1989 | Ohio University, Athens, OH |
| B.S., Electrical Engineering | |
| Passed Engineer in Training (EIT) Exam | |
| Certifications | |
| IBM Certified System Administrator - Lotus Notes and Domino 6, December 2003 | |
| IBM Certified Advanced Application Developer - Lotus Notes and Domino 6, May 2003 | |
| CLP Domino R5 Principal System Administrator, January 2000 | |
| CLP Domino R5 Principal Application Developer, December 1999 | |
| CLP Notes Principal Application Developer R4, February 1999 | |
| Skills Summary | |
| Programming Languages | |
| LotusScript, JavaScript, HTML, DHTML, CSS, FORTRAN, Pascal, C, BASIC | |
| Software | |
| Domino/Lotus Notes, Replic-Action, Corel Draw, Adobe Acrobat, Top Style Pro | |
| OS | |
| Windows 2000, Window NT, Windows 98, Windows 95 | |
| Project Highlights | |
| Purchase Requisition System | |
| Created enterprise-wide purchase requisition systems at Hughes Network Systems, MCI, and The Washington Post, Inc. Utilized Lotus Notes and workflow to create, route, and approve requisitions and check approver spending authority to meet auditor requirements. Automated data entry for back-end purchasing systems to reduce errors. Improved time required to order equipment and greatly reduced loss of requests. | |
| Domino-Based Intranet | |
| Developed workflow for document submission and approval prior to intranet content display. Created a web-based graphic utility allowing users to upload any size graphic image re-sized for intranet. Created web-based utility allowing employees to set/reset intranet passwords. | |
| System Access Requests | |
| Implemented a Lotus Notes-based system to automate requests, approvals, and monitor system administrators creating new accounts. Reduced the time required to grant access to systems, as well as the number of complaints. | |
| Timecard Entry System | |
| Replaced a paper-based timecard system with a Lotus Notes application. The system is used weekly by 2500 employees. Applied business rules for checking accuracy of timecards before approval. Integrated the system with PeopleSoft Time and Labor. | |
| Consultant Tracking System | |
| Created a Lotus Notes-based system to track on-site consultants and alert managers to their expiring terms. The system tracks equipment provided to consultants and uses a wizard interface to collect information. System will notify security when a consultant needs a new badge or access card. | |
| Clients | |
| February 2003 | Washington, DC |
| Accounts Pro | |
| Built and maintain a Domino-based web storefront for internal computer purchases for the United States Senate, Office of the Sergeant at Arms. Interfaced the storefront database with external Lotus Notes databases used to monitor the installation and setup of computer systems. Created a Lotus Notes database used to monitor compliance of the Service Level Agreements between the Sergeant at Arms and Veridian IT Services Division. | |
| July 2002 | Falls Church, VA |
| Devi Solutions, LLC | |
| Provide technical support and enhancements for a Domino-based time reporting system used by Equant. This system is currently used by over 3000 people weekly to report time worked and monitor paid time off balances. The system is integrated with PeopleSoft and ADP. Worked with the IT department to install and configure a new Domino R5.0.11 server. Upgraded the application from Notes 4.64 to Domino R5.0.11. | |
| September 2001 | Leesburg, VA |
| LavaTech, Inc. | |
| Created an inspection checklist application to be used by Vane Brothers Company to monitor the Coast Guard required maintenance schedules on their fleet. Updated a Notes based certification printing application to print certificates using Adobe Acrobat forms with data from a Notes database. | |
| November 1997 to August 2001 | Washington, DC |
| The Washington Post, Inc. | |
| Analyzed, designed, and developed custom Lotus Notes applications, including Notes and Domino web-enabled intranet applications. Customized basic Lotus Notes R4 and R5 mail and resource reservations templates. Provided day-to-day technology support for Lotus Notes/Domino issues dealing with applications, mail routing and server crashes. Worked with Casahl Technology, Inc. and IBM to implement customized solutions to business problems. Installed and configured Replic-Action servers. Setup replications among Oracle Financials, PeopleSoft, Microsoft Access and Lotus Notes. Informed client about upcoming Notes technologies, conferences, problems, new patches and releases. Mentored on-site IT department staff in Lotus Notes application development, system administration and the use of Replic-Action. Provided end-user support and training for applications. | |
| August 1998 to September 1999 | McLean, VA |
| TRW Systems Integration Group | |
| Provided technical support for Replic-Action software. Resolved and troubleshot technology emergencies. Solved system problems and troubleshot hardware issues related to Replic-Action. Trained and provided technical support for Notes developers integrating systems with Oracle using Replic-Action. | |
| July 1997 to February 1998 | Arlington, VA |
| MCI Telecommunications Corporation | |
| Redesigned a Lotus Notes web-based purchase requisition system used throughout MCI. Integrated the system with Oracle. Aided in the design of a single web logon for four different systems using Lotus Notes, Oracle and Replic-Action. | |
| November 1997 to January 1998 | Adelphi, MD |
| University of Maryland, College of Journalism | |
| Set up and configured a Lotus Notes Domino Server with the SMTP MTA. Cross-certified main server with affiliated institutes' servers. | |
| July 1997 to August 1997 | Germantown, MD |
| Hughes Network Systems | |
| Developed a web-based personnel requisition system used by managers when hiring new employees. | |
| February 1996 to March 2000 | Adelphi, MD |
| Casey Journalism Center for Children and Families, University of Maryland Foundation | |
| Setup and configured a Lotus Notes R4 server with the SMTP MTA. Created a contact management system used to maintain all the centers' contacts. Developed a Domino-based website so center staff could maintain the content without any outside support. Upgraded the server, clients and website to Lotus Notes/Domino R5. Configured the website to allow controlled access to applications by registered journalists. | |
| January 1996 to November 1996 | Washington, DC |
| Board on Children, Youth, and Families, National Academy of Sciences | |
| Created a contact management system using Lotus Notes. Developed a ViP application to allow searching and printing of mailing labels from the contact database. | |
| Professional Experience | |
| January 1996 | Advanced Workgroup Solutions, LLC, Silver Spring, MD |
| Vice President | |
| Provided Lotus Notes/Domino custom application design and development, application support and server administration to above clients. | |
| October 1995 to July 1997 | Hughes Network Systems (HNS), Germantown, MD |
| Senior Systems Analyst | |
| Successfully led implementation of a Lotus Notes-based requisition approval processing system for three business divisions within HNS. Created and implemented a Lotus Notes-based call tracking and escalation system to manage outside calls from HNS customers. Integrated Lotus Notes, Notes Reporter, ViP, and Replic-Action. Setup and maintained HNS's intranet site using Lotus Notes Domino Server. | |
| December 1993 to October 1995 | FCP Technologies, Inc. (formerly Frederick Computers Plus), Frederick, MD |
| Consultant, Lotus Notes Application Designer/Administrator | |
| Note: Selected by Lotus during this time as one of five ViP developers nationwide to participate in defining future plans for the ViP tool kit. Developed one of the first ViP applications delivered to a client in the Washington DC area. Designed and implemented a Lotus Notes-based call tracking and escalation system for FCP. The system escalated calls based on severity through nine levels. At each level, an e-mail, page, or fax could be sent utilizing the Notes Pager Gateway and Lotus Fax Gateway software. Created reports for this system using ViP. Created a ViP front-end to make viewing data from a lead-tracking application visually appealing and user-friendly. Designed a Lotus ViP application to manage and project colleague schedules. Installed Notes servers using three different protocols: Banyan, TCP/IP and NetWare. Trained personnel on use and administration of the system. Diagnosed and stabilized client's system to prevent Notes Server crashes. Modified existing Help Desk Notes database and made enhancements to increase efficiency. Created and implemented systems engineering time report system and employee record database to monitor employee information. Designed and presented application specific training courses for end-users and administrators. | |
| May 1993 to December 1993 | Department of Computer Science, George Mason University, Fairfax, VA |
| Lotus Notes Database Designer/Administrator, Graduate Research Assistant | |
| Installed Lotus Notes R3.0a. Designed and implemented student advising system. Demonstrated the system to Lotus to secure free software. Instructed faculty members on using the system. | |
| Business Partnership - Memberships | |
| IBM PartnerWorld for Software, formerly The Lotus Business Partner Program, July 1997 | |
| Casahl Technology, Inc., July 1997 | |
| Mental Notes Inc., May 1999 | |
| The Institute of Electrical and Electronic Engineers, Inc., January 1986 | |
| Invited Speaker | |
| Casahl Technology, Inc. Replic-Action Training Seminar, February 1998 | |
| Casahl Technology, Inc. Replic-Action Training Seminar, October 1997 | |
| Lotus Symposium, April 1995 | |
| ViP Developers Conference, April 1995 | |
| Lotus Notes User Group Meeting, November 1994 | |
| Notes Ready Solutions Conference, November 1994 | |