Jo-Ann Albert

Jo-Ann Albert

Nottingham, NH

SUMMARY

Software engineer with a Masters in Computer Engineering and diverse experience in the complete life cycle of software development.� I work hard, get things done, and enjoy human contact with co-workers.� In a team setting I am strong-minded while listening attentively to others.� When speaking or writing, others find me an effective communicator.�

I excel at researching and collecting a foundation of real world information upon which to build software.� I have excellent design skills; I pay close attention to detail; and the quality of my code is of particular importance to me.

Recently I have coded in SQL, C, SQR, Embedded SQL, and shell scripting while working on Sybase, Informix, Oracle, and Solid relational databases.� Am familiar with a variety of platforms including the PC, Sun, RS6000, Stratus, VAX, and PDP.� Experienced in AIX, UNIX, Windows NT, Windows 95 and 98, Vos, VMS, and RSX operating systems.� I have object oriented as well as client/server analysis and design experience. Other languages include: Java, PowerBuilder, Visual Basic, FORTRAN, Pascal, and assembler.

PROFESSIONAL EXPERIENCE

Liberty Mutual, Portsmouth NH��

Consultant, software engineer

�� RS6000, VAX, AIX, SYBASE platforms.

� As senior system analyst designed and coded enhancements to a reporting system running on AIX (a flavor of UNIX) using SQR, SQL, and shell scripting.� Acted as a knowledge resource for other engineers who needed to modify the reporting system.� Interacted with users (both on and off site) and responded to system problems.

� Supported Web-based reporting tool.� Primary UNIX resource for CMSOpen team.� Upgraded a variety of applications from SYBASE 11.0.3 to 11.9.2.� Modified C and Cobol programs to replace SQL DBLIB calls with Embedded SQL.� Recoded SQR reports to run on AIX.� Evaluated and helped select 3^rd party tool for reporting database.� Helped maintain data in CMSOpen.� Ported legal and financial applications from VMS to AIX

WXN Inc, Salem NH��

�Consultant, software engineer

Delphi, Linux, Win95, Solid platforms.� Designed, coded, and tested order entry and credit card processing applications accessing a Solid database.

First USA Paymentech, Salem NH��

Senior software engineer

�� Designed, coded and tested a variety of Client Server software on Sybase-Sun-Stratus-PC platforms.

� Created a PowerBuilder application enabling credit/risk analysts to easily monitor the ever-changing credit worthiness of customers. Combining information from both� Informix and Sybase databases, this project presented risk assessment data in easily understood Windows 95 screens.� Consequently the productivity of analysts increased as the accuracy and timeliness of data allowed them to manage a larger �� customer base.

� Worked with senior DBA to perform database tuning as well as data and table modification.

� Created transaction based purges on large Sybase database to remove aged data while maintaining information legally required for charge backs and refunds.

� Designed and developed a Powerbuilder based application which provided accuracy of mailings and reports.

� Wrote SQL and embedded SQL to manipulate SYBASE and INFORMIX databases for financial transaction processing on UNIX and Vos.

� Led project to automate the preparation, generation and distribution of daily merchant reports using both electronic and print media.� Important company knowledge was codified into the database.� Quality was improved as printing technology was changed from dot matrix to laser.� While the number of� reports were increased by 40% the time involved dropped from 22 hours to 4 hours on a daily basis resulting in a significant cost saving. ��

� Chaired C standards committee.� Used operating system experience to help set C standards for First USA Paymentech.� Created coding standards to improve maintainability, readability, accuracy and quality of C code for the future projects.

Digital Equipment Corporation, Nashua, NH��

VMS Software engineer

�� Developed a variety of operating system routines and functions for VMS that contributed to system management and usability.

� As member of design team developed prototype of an object oriented based system for cluster management using a client server approach.�

� Produced testing routines that checked for success, analyzed code paths, and validated input parameters. ��

� Designed and coded a file library/archive manager based on interprocess communications.

�RSX Software Engineer

�� Specialized in backup and restore issues in the File and I/O work group.��

� Recovered customers data from damaged tapes and disks.�

� Improved and maintained RSX backup/restore utility.

� Identified constraints in porting VMS Vaxset utilities to Ultrix (UNIX).

� Performed system/cluster management tasks for 40 person engineering group.

Course Developer, Digital Educational Services

� Developed self-paced and lecture courses for Digital employees and customers.

� Researched, created, and presented courses on a variety of topics including artificial intelligence, networking, object oriented programming and FORTRAN.�

� Developed course material for other instructors.

Adjunct Faculty, Rivier College, Nashua NH��

�� Developed and taught a required graduate course in �� assembly language �� (MACRO-32) programming focusing on the VAX architecture.

PROFESSIONAL ORGANIZATION

Member of ACM, - the Human Computer Interaction group.

EDUCATION

University of Lowell, Lowell, MA��

�� Masters of Science Degree, Computer Engineering,��

University of Maine, Orono, ME

�� Bachelor of Science Degree��