Job Page:   Product Manager


Listed By:   RCG Global Services
Contact Name:   Terry Stubbs,   Technical Recruiter
E-Mail:   terry.stubbs@rcggs.com
Telephone:   682-707-7557
Job location:   Columbus Ohio, USA
Job Type:   Contract
 
Job Description:

    This position works within the Digital Capabilities Delivery team to support definition, development, commercialization and management of new capabilities. This position conducts research and analysis of Acquisition & Account Center methods and tactics, marketing practices, features and technologies, prepares business cases and presentations for key internal stakeholders, coordinates the capabilities development process, and performs business level testing and supports implementation activities. This role will sit within a cross-functional Scrum team and specifically serve as the product owner representing Account Center. This role will not have direct reports, but will be responsible for informal leadership within the Scrum team.

    Strategy & Go to Market Approach
    Works closely with cross functional stakeholders to define a long term Acquisition & Account Center capabilities roadmap, identify new features, and ensure that delivery of the capability is timely, of the highest quality and in line with cost targets;  Consults with business partners to understand current and future business needs requiring multi-platform solutions;


    � Integrates data analytics, capability metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of capabilities initiatives;
    Capability Management
    � Translates the roadmap to a prioritized workable capability backlog by negotiating and defining the translation of business requirements into MVP and feature sets;
    � Accountable to manage, refine, and order the backlog in collaboration with the Development Team in order to maximize the value of the capability delivered;
    � Works with the Development Team and Scrum Master to choose and optimize the techniques used to refine and represent capability backlog Items;
    � Accountable to ensure Backlog Items (stories and features) and their Acceptance Criteria are understood by the Development Team;
    � Serves as the single voice of business direction for what the Development Team can select to work on;
    � Participates in Sprint Planning events, establishing capability priority and vision, collaborating with the Development Team to define the Sprint Goal, and negotiating trade-offs where necessary;
    � Participates in Scrum Team Sprint Retrospectives to focus on successes and opportunities for continuous improvement;
    � Accepts Backlog Items as they are completed by the Development Team;
    � With the Development Team and Scrum Master, holds each other accountable to the agreements everyone has made, including Working Agreements, Definition of Done, Definition of Ready, and objectives for the Sprint;
    � Ensures other Capability Owners in and out of the Scrum teams understand dependencies & risks associated with features to facilitate Program-wide prioritization and sequencing;
    � Works with the Capability Manager and other Agile Capability Owners to refine and assign business value to Features;
    � Ensures the Backlog is visible, transparent, and clear to all;
    � Participates in Sprint Review meetings, demonstrates the capability increment (with the Development Team), elicits feedback from stakeholders;
    � Regularly engages with stakeholders to understand their needs, evaluates value received from delivered functionality, elicits feedback and support, and communicates plans for the capability;
    � Facilitates interactions between stakeholders and the Development Team and with the Scrum Master and Development Team, identify, communicate, and escalate risks and issues
    � Serves as the expert on the market for the product, including product uses, key stakeholders, marketplace changes and pressures, and upcoming opportunities;
    � Influences the UX design to ensure that a mobile first, omni-channel, and card member first experience is created and executed;
    � Partners with legal, compliance, privacy, security and other internal teams to ensure compliance with all regulatory standards;
    � Serves as the single point of contact between business sponsors/stakeholders and agile team during a project and in the demand cycles;
    � Responsible for communication of release notes with a focus on value delivered for Alliance, brands, and cardmembers, Project (30 days post release) metrics reporting and communication for value delivery, and business impacts from production issues to management and stakeholders.

    Capability Innovation
    � Conducts market research and analysis of Acquisition & Account Center capabilities features and technologies, participates in the creation of business cases and presentations for key internal stakeholders, participates in the capabilities development process, and performs business testing during technical implementations
    � Works with technology partners to ensure the capabilities are stable, operational and meets service level agreements and partners with technology teams on potential improvements if gaps are realized

    Required
    Demonstrable experience working in retail, financial services, payments, e/m-commerce, online and mobile platforms
    � Demonstrable experience with agile development techniques and continuous integration philosophies and practices
    � Demonstrable experience working with 3rd party vendors and oversight of 3rd party vendor integration products
    � Familiarity with the business services and offerings associated with ADS is a plus
    � 2-3 years of supervisory experience is a plus
     


 Job number: 108867, Company id: 70107
Posted: 08/25/2017
Expires: 10/24/2017
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